LOCA TE 1 2 4 * D PRIO RITY TONE A N 6 VOL B 8 S 9 0 C # E CNCL TALK D FLAS H MENU 3 5 7 ANS REMIN W Model 4A3610B Operation Manual ProCare 6000 Advanced Healthcare Communications System Document No.
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Table of Contents SECTION 1—GENERAL INFORMATION Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Base Master Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 General Description . . .
Table of Contents Following Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Direct Access Key Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Key Pad Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Display Prompts and Messages . . . . . . . . . . . . . . . . . . . .
Table of Contents Using the REMIND Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Placing a Call on Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Canceling a Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Reminder Recalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Automatically Answering a Reminder Recall . . . . . . . . . . . . . . . .
Table of Contents Swinging a Station to Your Base Master (MENU, 3, 3, 1) . . . . . . . . . . . . . . . . . . . . 3-13 Swinging a Station to a Duty Area (MENU, 3, 3, 2) . . . . . . . . . . . . . . . . . . . . . . . 3-14 Performing Audio Page Functions (MENU, 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Performing a Hallway Page (MENU, 4, 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Performing an All Page (MENU, 4, 2) . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents The STAFF Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Canceling a Staff Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 The AUX Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Canceling a Call Placed with the AUX Button . . . . . . . . . . . . . . . . . . . . . . . 4-4 The CANCEL Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Station Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Pillow Speaker Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Models 7A2015 and 7A2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Model 7A2031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Model 7A/B/C2116 . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents SECTION 5—TELEPHONE (TELCO) INTERFACE OPERATIONS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Functions and Basic Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Extension Access Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Staff ID Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents SYSTEM MONITOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 SECRECY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 CANCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 STAFF PRESENCE (red, amber, and green) . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Basic Station Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents FIGURES Figure 1-1: Model 4A3610B Base Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Figure 1-2: Idle State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Figure 1-3: Time State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Figure 1-4: Base Master with Model 438-815A Installed. . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Figure 3-5: Scanning Captured or Shared Base Masters . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Figure 3-6: Capturing Base Master’s Display Showing Captured Base Masters. . . . . . . . . . . . . . 3-5 Figure 3-7: Captured Base Master’s Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Figure 3-8: Share Base Master Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Figure 3-9: Scanning Captured or Shared Base Masters . . .
Table of Contents Figure 4-7: Code Blue Station (Model 9A2115) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Figure 4-8: Staff Emergency Station (Model 9A2120) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Figure 4-9: Non-Isolated Auxiliary Station (Model 9A2126 Dual Station Shown) . . . . . . . . . . . 4-16 Figure 4-10: Single Patient Call Cord Station (Model 9A2130) . . . . . . . . . . . . . . . . . . . . . 4-16 Figure 4-11: Dual 37-Pin Wall Receptacle (Model 9A2137A) . . . . .
Table of Contents TABLES Chart 2-1: Pocket Pager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Chart 3-1: Preprogrammed Auto-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Chart 3-2: Designated Swing Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Chart 3-3: Configurable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Chart 4-1: Corridor Light Flash Rates. . . . . .
Section General Information 1 Introduction This manual explains how to perform various functions in a ProCare 6000® Advanced Healthcare Communications System. Most of these functions are performed through the Model 4A3610B Base Master Station. The base master displays incoming calls one at a time by room and bed, based on the time the call was placed and its call priority. The base master can operate by itself, or it can be used together with a 438-753D version 4.XX or 5.
Base Master Features Technical Support If you require technical support for the Model 4A3610B Base Master, contact the Dukane Technical Services Department at 1-800-385-2639 during normal business hours. Base Master Features General Description The base master is located at each communications station. It interfaces with the ProCare 6000 Advanced Healthcare Communications System. The base master provides audio communication with stations through the handset or through its built-in speaker.
Base Master Features The base master has five function buttons across the top (LOCATE, REMIND, PRIORITY, TONE, and MENU), a standard 12-character key pad, eight configurable buttons (default-labeled A, B, C, D, N, S, E, W), a volume (VOL) button, TALK and FLASH buttons, and a handset. The speaker, microphone, and TALK button allow communication between the base master and the stations in lieu of the handset. See Figure 1-1 on page 1-2.
Base Master Features Error (ERR) Tone If a function is inaccessible or a function is performed incorrectly, the base master sounds two rapid, low pitch tones. Busy Tone If the base master attempts to connect to a station that is already in communication with another base master, the universal busy tone sounds. Reset Tone If the base master is reset, it sounds a medium-to-high pitch warble followed by a long, low tone. Fail Tone If the base master fails, it sounds a low pitch warble.
Base Master Layout Base Master Layout Display Window The base master has a 16-character alphanumeric LCD window that shows system states, active conditions, and call status. It also shows programming functions, operating functions, and menu selections.
Base Master Layout Cancel (#CNCL) Key This key is pressed to end communication with a station. (When the handset is used, it is not necessary to press #CNCL. Communication ends when the handset is placed back into its cradle.) This key is also used to end a programming function and to reverse-step back to the original default display if you are in a programming or scanning function.
Base Master Layout Function Buttons The base master has five function buttons: LOCATE, REMIND, PRIORITY, TONE, and MENU. The LOCATE button is used to view registered staff locations. See page 2-15 for details. The REMIND button is used to place a call on reminder or to view calls previously placed on reminder. See page 2-16 for details. The PRIORITY button is used to assign call priorities to stations. See page 2-19 for details. The TONE button is used to temporarily silence the pending call tones.
Idle/Time Display Idle/Time Display The base master is in the idle state when there are no active conditions in the system (e.g., calls, errors, or failures). The words ProCare 6000 and the current time (in 24-hour format) alternate in the display window. A flashing heartbeat (small square) appears in the lower right corner of the display window to show that the base master is operable. See Figures 1-2 and 1-3.
Flashing Display Codes Flashing Display Codes This section contains a quick reference list of the possible codes that may appear on the right side of the base master display window. Ac “Answered call”—Indicates a locking call that has previously been answered. See Pending Call Display on page 2-1. c> “Captured”—Your base master has been captured by another master. See Capturing Base Master Coverage on page 3-4. C< “Captured”—Your base master has captured, or is sharing calls with, another master.
Optional Four-Line Display Optional Four-Line Display A Dukane Model 438-815A Supplemental Four-Line Master Station Display is an optional accessory that mounts onto your base master to display additional calls. See Figure 1-4. It can display up to four incoming calls in addition to the first call displayed on the base master. If there is only one pending call in the system, it appears on the base master and “No Other Calls” appears on the four-line display.
Following Instructions Following Instructions Following this manual will be easier if you know how the instructions are presented. Default Settings The instructions and graphics in this manual are based on the default base master and system settings. If your system has been configured differently, note these differences in the areas provided or in the margins. Direct Access Key Sequence All the instructions are written in step-by-step format.
Base Master Care Display Prompts and Messages The display prompts and messages are written as they appear in the display and enclosed in quotation marks. Example: “Rem Scan:RED =1” Station numbers, staff ID numbers, and other system information used as examples are enclosed in parentheses. Example: The connected station number (1012) appears. Auto Scrolling Your base master may be configured to automatically scroll the options within each menu selection.
Section Base Master Operations 2 Introduction This section explains how to place and answer calls and how to perform these functions while connected to a call: assign staff to patients, send pocket pages, assign call priorities to stations, and use the remind and locate features. Video Display Interactions If your ProCare 6000 System is equipped with one or more video displays, some of the functions described in this section MUST be performed using those displays INSTEAD of the base master station.
Answering a Call 1040 NORM 1 of 3 Figure 2-2: Pending Call Display with Three Calls Locking calls that have previously been answered appear with a flashing “Ac” (answered call). Code blue, staff emergency, and lavatory calls are locking calls because they cannot be canceled at the base master—only at the stations that placed the calls. These calls cannot be auto answered but must be answered selectively. See Selectively Answering a Pending Call on page 2-3.
Answering a Call 1011 TALK Figure 2-4: Automatically Answering the Last Call 2. Either press the TALK button to communicate with the station (and release it to listen), or lift the handset to communicate privately with the station. 3. Press *ANS to end this call and auto answer the next unanswered call. If there are no more pending calls, the heartbeat appears at the far right of the display. —OR— Press #CNCL or replace the handset to end the call.
Placing a Call Placing a Call Placing a Call Using the Key Pad and Alpha Keys Follow these steps to call a station using the base master’s key pad and alpha keys. (Alpha keys are only used if the station number includes a letter; e.g., 101A.) 1. Using the key pad and alpha keys, enter the station number. The entered digits appear in the display followed by “DIAL.” If the number is shorter than the number of spaces in the display window, press *ANS. a.
Placing a Call Placing a Call Using Speed Dial Speed dial is only available if any of your base master’s alpha keys have been configured as speed dial keys. These keys can be configured to dial a station number, a staff ID, a station prefix, or other functions. See Configurable Buttons and the chart on page 3-30. If a key is configured to dial a station, you can place a call this way: 1. Press the configured button to speed dial the assigned station. The connect display appears with the number dialed.
Assigning Staff to a Station While Connected to a Call Assigning Staff to a Station While Connected to a Call Assigning Primary Staff (MENU, 3, 1) Follow these steps to assign a primary staff member to a station while connected to the station. Your base master must “possess” the station by covering it, swinging it, or capturing it before you can change the assignments. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master.
Assigning Staff to a Station While Connected to a Call 5. Enter the new staff assignment. If the ID number is shorter than the number of digits shown on the display, press *ANS. a. “Waiting for Resp” (response) appears briefly. b. The call reappears in the display followed by TALK. 6. Press #CNCL or replace the handset to end the call. Assigning Alternate Staff (MENU, 3, 2) Follow these steps to assign an alternate staff member to a station while connected to the station.
Sending a Pocket Page While Connected to a Call nAsID#> ____ Figure 2-10: New Alternate Staff Assignment 5. Enter the new staff assignment. If the ID number is shorter than the number of digits shown on the display, press *ANS. a. “Waiting for Resp” (response) appears briefly. b. The call reappears in the display followed by TALK. 6. Press #CNCL or replace the handset to end the call.
Sending a Pocket Page While Connected to a Call Paging Primary Staff (MENU, 5, 1) Follow these instructions to page the primary staff member assigned to a selected station, and transmit the station number and an optional two-digit coded message relating to that patient. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.
Sending a Pocket Page While Connected to a Call Paging Alternate Staff (MENU, 5, 2) Follow these instructions to page the alternate staff member assigned to a selected station, and transmit the station number and an optional two-digit coded message relating to that patient. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.
Sending a Pocket Page While Connected to a Call Paging Staff by Staff ID Number (MENU, 5, 3) Follow these instructions to page staff members by their staff ID numbers. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.XX video displays, no pocket paging functions can be performed using the base master or the video display software. ProCare 6000 Systems with 5.
Sending a Pocket Page While Connected to a Call Paging Staff by Pager ID Number (MENU, 5, 4) Follow these instructions to page a staff member by pager number, and transmit the station number and an optional two-digit coded message relating to that patient. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.
Sending a Pocket Page While Connected to a Call Pocket Pager Messages Code Message Code 01 30 02 31 03 32 04 33 05 34 06 35 07 36 08 37 09 38 10 39 11 40 12 41 13 42 14 43 15 44 16 45 17 46 18 47 19 48 20 49 21 50 22 51 23 52 24 53 25 54 26 55 27 56 28 57 29 58 Message Chart 2-1: Pocket Pager Messages ProCare 6000 Operation Manual 2-13
Sending a Pocket Page While Connected to a Call Code Message Code 59 80 60 81 61 82 62 83 63 84 64 85 65 86 66 87 67 88 68 89 69 90 70 91 71 92 72 93 73 94 74 95 75 96 76 97 77 98 78 99 Message 79 2-14 ProCare 6000 Operation Manual
Using the LOCATE Button Using the LOCATE Button Viewing Staff Locations The LOCATE button is used to view stations where staff have registered their presence (does not work with IR location). You can view staff locations by staff level only. 1. Press LOCATE.
Using the REMIND Button Using the REMIND Button Placing a Call on Reminder When a call is placed on reminder, it reappears at the base master after a preprogrammed interval if a staff member does not attend to the patient and cancel the call. It will continue to reappear at the base master until it is canceled at the station that placed the call. Follow these steps to place a station on reminder. Note: These instructions explain how to manually set a reminder.
Using the REMIND Button Canceling a Reminder If there are reminders in the system, the idle display flashes “RR,” “RG,” or “RA” (default settings) to indicate the levels of reminders set. See Figure 2-17 on page 2-16. After a preprogrammed interval, the reminder calls reappear at the base master. See Figure 2-18. A call placed on reminder can only be canceled at the station that originally placed the call. (See Canceling a Reminder on pages 4-7 and A-6.
Using the REMIND Button Viewing and Connecting to Set Reminders Follow these steps to view previously set reminders. You can only do this when the base master is not in communication with a station. 1. Press REMIND.
Using the PRIORITY Button Using the PRIORITY Button Assigning Station Call Priorities To assign a call priority to a station, your base master must cover the station to be changed, either by capturing, swinging, sharing, or permanent coverage. —IMPORTANT UL NOTICES— A patient normal call is canceled when it is answered at the master station, or when the CANCEL button is pressed on the station that placed the call.
Using the PRIORITY Button 4. Scroll up/down using the VOL key to display a new priority, then press *ANS. —OR— Press the number of the call priority you wish to assign to the station. a. “Waiting for Resp” (response) appears briefly. (If “OwnerOut” appears, see page 2-23.) b. The call reappears in the display window followed by “TALK.” 5. Press #CNCL or replace the handset to end the call.
Using the PRIORITY Button 4. Press the number of the station auxiliary you wish to assign to the station. a. “Waiting for Resp” (response) appears briefly. (If “OwnerOut” appears, see page 2-23.) b. The call reappears in the display window followed by “TALK.” 5. To assign prime auxiliaries, press PRIORITY again. 6. To change the aux 2 assignment, press 3 to select Pset: Bed Aux' = 3.
Using the TONE Button Using the TONE Button Silencing Pending Call Tones 1. Press TONE to silence pending calls or reminder recalls. (If pressing TONE does not silence the tone, this function may have been deactivated at your base master.) a. When the tone is silenced, “Ts” flashes at the far right of the display, alternating with the number of pending calls (1 of 3). See Figure 2-20. b. The tone will resume after a preprogrammed interval, or when a subsequent incoming call is received. 2.
The “OwnerOut” Message The “OwnerOut” Message If another base master fails, you will see the “OwnerOut” message at your base master every time you: • Change the priority of a station that is covered by the failed master. • Change the primary or alternate staff assignment of a station covered by the failed master. • Obtain coverage of a swing station from the failed master. • Assign a pager number to a staff member who was previously assigned from the failed master.
Notes 2-24 ProCare 6000 Operation Manual
Section Menu Operations 3 Introduction This section explains how to use the base master’s menu items to perform various functions. Please keep the following in mind: • Some of these menu selections may not be available depending on the configuration of your system. • Some of these menu selections were already discussed in Section 2. However, Section 2 explained how to use these selections while connected to a call.
Auto-Dialing (MENU, 1) Auto-Dialing (MENU, 1) This menu selection allows you to auto-dial a station. Up to eight auto-dial numbers can be assigned during system configuration. (See the chart below.) 1. Press MENU. 2. Press 1 to select Auto-Dial = 1. The first programmed auto-dial number appears in the display followed by “autoDial.” See Figure 3-1. 1161 autoDial Figure 3-1: Auto-Dial Display Showing Station 1161 Dialed Automatically 3.
Placing the Master On/Off Duty (MENU, 2) Placing the Master On/Off Duty (MENU, 2) This menu selection allows you to place the base master on duty or off duty. Notes: Incoming calls still tone and display at an off duty base master. You can still place and answer calls from an off duty base master. However, the base master will stay off duty until it is placed on duty following the steps below. The base master will tone at the volume level programmed for the on duty or off duty state.
Assigning Base Masters, Staff, and Stations (MENU, 3) Assigning Base Masters, Staff, and Stations (MENU, 3) Capturing Base Master Coverage (MENU, 3, 1, 1) This menu selection allows you to capture another base master’s coverage. This allows you to respond to calls placed in the captured base master’s coverage area. Calls can still be answered at the captured base master. Note: When capturing another base master, all base masters currently captured by that base master also transfer to your control. 1.
Assigning Base Masters, Staff, and Stations (MENU, 3) 6. Press #CNCL repeatedly to exit the menu and return to the normal display. If you do not, the base master automatically exits the menu after a programmed interval. When your base master is idle, it will flash “C<” at the far right of its display to indicate that it is covering another base master’s calls. If you have captured more than one base master, your base master will alternate “C<” with the number of base masters captured. See Figure 3-6.
Assigning Base Masters, Staff, and Stations (MENU, 3) Sharing Base Master Coverage (MENU, 3, 1, 2) This menu selection allows two-way sharing of calls between base masters. It allows an attendant at any shared base master to respond to calls in another base master’s shared coverage area as well as his/her own area. 1. Press MENU. 2. Press 3 to select Assignments = 3. 3. Press 1 to select Capture/Share = 1. 4. Press 2 to select Share Master = 2.
Assigning Base Masters, Staff, and Stations (MENU, 3) When your base master is idle, it will alternately flash “C<” at the far right of its display, the number of masters shared (if more than one), and “c>” to indicate that it is sharing call coverage with other base masters. See Figure 3-10.
Assigning Base Masters, Staff, and Stations (MENU, 3) Releasing Captured and Shared Base Masters (MENU, 3, 1, 3) This menu selection allows you to release captured and shared base masters. Note: You cannot release your own base master if it is captured. The release must be performed by the capturing base master. Important: Before releasing a captured or shared base master, notify the base master attendant that coverage is being released to his/her responsibility.
Assigning Base Masters, Staff, and Stations (MENU, 3) Scanning Captured and Shared Base Masters (MENU, 3, 1, 4) This menu selection allows you to scan the base masters captured and shared by your base master. 1. Press MENU. 2. Press 3 to select Assignments = 3. 3. Press 1 to select Capture/Share =1. 4. Press 4 to select Capt/ShareScan = 4. a. “Waiting for Data” appears briefly. b. The base masters shared or captured by your base master appear in the display window, followed by “Cover.” See Figure 3-12.
Assigning Base Masters, Staff, and Stations (MENU, 3) Assigning Primary Staff to Stations (MENU, 3, 2, 1) This menu selection allows you to assign a primary staff member to a station. The station MUST be covered by your base master, either by capturing, by swinging, or by coverage assignment. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.
Assigning Base Masters, Staff, and Stations (MENU, 3) 6. Enter the new primary staff ID. If the ID is shorter than the number of digits shown on the display, press *ANS. a. “Waiting for Data” and “Waiting for Resp” (response) appear briefly. b. If the staff ID is valid, an acceptance tone sounds and the base master returns to Figure 3-13 on the preceding page. Either repeat steps 5 and 6 to assign more staff, or go to step 7 to end. c.
Assigning Base Masters, Staff, and Stations (MENU, 3) 5. Enter the station number. If the number is shorter than the number of spaces in the display, press *ANS. a. The old alternate staff number appears briefly (oAsID#), then the prompt for the new staff number (nAsID# _ _ _ _ _ _). See Figure 3-16. b. You can press VOL up to review the station number and old alternate staff ID. Then press VOL down to return to Figure 3-16 before proceeding. nAsID#> ____ Figure 3-16: New Alternate Staff Display 6.
Assigning Base Masters, Staff, and Stations (MENU, 3) 3. Press 2 to select Assign Staff = 2. StafId> _____ Figure 3-17: Creating Staff IDs 4. Press 3 to select Create StaffID = 3. Figure 3-17 appears: 5. Enter the new staff ID number. If the number is shorter than the number of spaces in the display, press *ANS. “Waiting for Data” and “Waiting for Resp” (response) appear briefly, then an acceptance tone sounds and the base master returns to Figure 3-17. 6.
Assigning Base Masters, Staff, and Stations (MENU, 3) 5. Enter the number of the swing station to be assigned to this master. If the number is shorter than the number of spaces in the display, press *ANS. a. “Waiting for Data,” “Waiting for Access,” and “Waiting for Resp” (response) appear briefly. If the station has not been designated as a swing station, it will be shared by both masters. b.
Assigning Base Masters, Staff, and Stations (MENU, 3) nDA#> _ _ _ _ _ _ _ _ _ Figure 3-19: Assigning Swing Stations to a Duty Area 6. Enter the new duty area and press *ANS. a. “Waiting for Data” appears briefly. If the duty area name is valid, an acceptance tone sounds (two high pitch beeps) and the base master returns to Figure 3-19. b. If the duty area name is invalid, an error tone sounds (two low pitch beeps) and the base master returns to Figure 3-19.
Performing Audio Page Functions (MENU, 4) Performing Audio Page Functions (MENU, 4) Note: This is an optional feature. Your system may not be equipped for audio paging. Performing a Hallway Page (MENU, 4, 1) You can make a page announcement to any stations that are set up as hallway stations. Note: Performing hallway pages can tie up the audio line.
Performing Audio Page Functions (MENU, 4) Performing an All Page (MENU, 4, 2) You can page all stations in your local area group (LAG). You cannot page stations in other LAGs. Notes: If a station calls your base master, and another base master pages that station before you answer its call, the call will be suspended during the page, then automatically reinstated as soon as the page ends. A station cannot place a normal call while it is being paged.
Performing Audio Page Functions (MENU, 4) Performing a Base Master Page (MENU, 4, 3) You can page all stations covered by your base master. If your base master has captured another master, the captured master’s stations will also receive the page. Notes: If a station calls your base master, and another base master pages that station before you answer its call, the call will be suspended during the page, then automatically reinstated as soon as the page ends.
Performing Audio Page Functions (MENU, 4) Performing an Area Page (MENU, 4, 4) Your system has been configured with up to eight paging groups. A group consists of one to eight duty areas and all the stations assigned to those duty areas. You can page one of these groups. Notes: If a station calls your base master, and another base master pages that station before you answer its call, the call will be suspended during the page, then automatically reinstated as soon as the page ends.
Performing Pocket Page Functions (MENU, 5) Performing Pocket Page Functions (MENU, 5) Note: This is an optional feature. Your system may not be equipped for pocket paging. Paging Primary Staff (MENU, 5, 1) You can send a page to the primary staff member assigned to a station. The page will include the station number and an optional two-letter coded message relating to the patient. Notes: • If your system has version 4.
Performing Pocket Page Functions (MENU, 5) 6. Either press *ANS to page the staff person without sending a message, or enter a two-digit pager message number. (See Pocket Pager Messages on page 2-13.) a. “Waiting for Resp” (response) appears briefly. b. The page is sent and the base master returns to the display state. 7. Repeat steps 1 through 6 to page other primary staff members. Paging Alternate Staff (MENU, 5, 2) You can send a page to the alternate staff member assigned to a station.
Performing Pocket Page Functions (MENU, 5) Paging Staff by Staff ID Number (MENU, 5, 3) You can page staff members by their staff ID numbers. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.XX video displays, no pocket paging functions can be performed using the base master or the video display software. ProCare 6000 Systems with 5.XX video displays use MessageMaker ip software to page staff.
Performing Pocket Page Functions (MENU, 5) Paging Staff by Pager Number (MENU, 5, 4) You can page staff members by their pager numbers. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.XX video displays, no pocket paging functions can be performed using the base master or the video display software. ProCare 6000 Systems with 5.XX video displays use MessageMaker ip software to page staff.
Performing Pocket Page Functions (MENU, 5) Assigning a Pager Number to a Staff Member (MENU, 5, 5) This menu selection allows you to assign a pager number to a staff member. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.XX video displays, no assignment functions can be performed using the base master or the video display software. ProCare 6000 Systems with 5.
Performing Pocket Page Functions (MENU, 5) Assigning a Charge Pager Number (MENU, 5, 6) This menu selection allows you to designate a pager as a charge pager. This pager is always given to the charge person on each shift. It is paged any time a call is still pending after two timeout periods. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.
Performing Pocket Page Functions (MENU, 5) Creating Pager Numbers (MENU, 5, 7) This menu selection allows you to create new pager numbers. Notes: • If your system has version 4.XX video displays, use the video display to perform this function instead of the base master. • If your system has version 5.XX video displays, no assignment functions can be performed using the base master or the video display software. ProCare 6000 Systems with 5.
Changing Tone, Date, and Time Settings (MENU, 6) Changing Tone, Date, and Time Settings (MENU, 6) Setting the Tone Level (MENU, 6, 1) This function allows you to set the tone level (volume) for the base master. Note: The tone levels for on duty and off duty status are set independently. Place the base master on duty to set on duty tone levels, then place the base master off duty to set off duty tone levels. See Placing the Master On/Off Duty on page 3-3. 1. Press MENU. 2. Press 6 to select Settings = 6. 3.
Changing Tone, Date, and Time Settings (MENU, 6) Setting the Date and Time (MENU, 6, 2) This function allows you to set the base master’s date and time. Notes: If your base master has an associated video display, you should still set the date and time at the base master. The video display does not provide the date and time for the base master. The base master does not have a daylight saving function. You will have to manually change the base master for daylight saving time. 1. Press MENU. 2.
Base Master Errors Base Master Errors If your base master indicates errors (a flashing “E” in the right corner, and a continuous error tone of two rapid, low pitch tones), press the TONE button to silence the tone, and contact the proper authority. If you are the person authorized to deal with base master errors, see Reviewing Master Station Error Listings in the ProCare 6000 System Installation and Configuration Manual for instructions.
Configurable Buttons Configurable Buttons The eight buttons to the right of the key pad can be programmed to speed dial functions and to access selected menu items. See the ProCare 6000 System Installation and Configuration Manual. Dukane recommends that the person responsible for programming the base master record the assigned functions in the chart below. Dukane also recommends making extra copies of the blank chart for possible future reconfiguration.
Section Station Operations 4 Introduction This section covers the operation of three different stations: • Single patient station (Model 4A2481) • Staff/duty station (Model 4A2495) • Dual patient station (Model 4A2486) It also covers the operation of single-gang stations, pillow speakers, call cords, and call cord adapters. Single and Dual Patient Stations The single patient station is normally mounted in the head wall adjacent to a patient’s bed.
Single and Dual Patient Stations The dual patient station is normally mounted in the head wall between the patient beds. It is pictured in Figure 4-2. CALL AUX AUX BED ALIGN CONNECTOR TAB CALL CODE STAFF AUX CANCEL ALIGN CONNECTOR TAB Figure 4-2: Model 4A2486 Dual Patient Station Note: If your system has custom stations, the button descriptions in this manual may not match your stations. For example, the CODE button on your station may read “code blue.
Single and Dual Patient Stations Canceling a Code Blue Call Code blue calls can only be canceled by pressing the CANCEL button on the station that placed the call. When a code blue call is canceled, the following things occur: • The light on the station’s CODE button extinguishes. • The associated corridor light extinguishes. • The call disappears from the base master display. • The tones cease at the base master and at stations where the system monitor function is active.
Single and Dual Patient Stations The AUX Button Pressing this button places an auxiliary call to the base master station. (Dual patient stations will send two calls, a left bed and a right bed, when this button is pressed.) The meaning of such a call is programmable at the master station. So, check with your system administrator to determine the use of this button. In any case, pressing the button causes the following to happen: • The light on the AUX button illuminates to confirm call placement.
Single and Dual Patient Stations If the system monitor function is active, the CANCEL button also silences incoming call tones. The light on the CANCEL button flashes when the system monitor function is active. (See The System Monitor Function on page -.) The light on the CANCEL button will also illuminate to indicate when an audio connection has been established with the patient.
The CALL Light Canceling an Auxiliary Call Auxiliary calls can only be canceled from the equipment responsible for the call. In the case of the AUX button on patient stations, the station itself is responsible for the call. So, you can press the CANCEL button to cancel. For all other auxiliary calls, you must resolve the problem that caused the call, reset the auxiliary monitor equipment that signaled the difficulty, or unplug the equipment and insert a dummy plug in its place.
The CALL Light Canceling a Patient Call All patient calls can be canceled by pressing the CANCEL button on the patient station. Normal patient calls can also be canceled by registering staff presence within the patient’s room. Normal patient calls can also be canceled by answering them at the base master station. When a patient call is canceled, the following events occur: • The CALL light extinguishes. • The associated corridor light extinguishes. • The call disappears from the base master display.
Staff/Duty Stations Staff/Duty Stations Staff/duty stations can be located in any area where staff members may be temporarily working. The station can be preprogrammed to monitor the system, alerting the staff to any patient calls by sounding a tone. The staff/duty station is shown below.
The System Monitor Function The System Monitor Function When the system monitor is activated, all calls (normal, priority, emergency, and reminder recall) will flash and tone at the monitoring stations. Depending on how your system is configured, the system monitor can be in master, staff, or duty mode: • In master mode, a monitoring station will flash and tone for any calls placed from sta- tions covered by the same base master as the monitoring station.
Registering Staff Presence Registering Staff Presence Staff presence can be registered at presence stations (Figure 4-4), at staff/ duty stations with presence (Figure A-4 on page A-6), and by entering a room while wearing an IR (infrared) location badge. Presence is an optional feature, and your ProCare 6000 System may be equipped with presence stations, IR location, or both.
Registering Staff Presence Removing a Registered Presence In systems equipped with IR location, presence is automatically removed when the staff member IR badge is sensed in another location. To remove a registered presence using a presence station, press the illuminated red, amber, or green button on the station that corresponds to your registered staff level (Figure 4-4 on the preceding page).
Placing an Emergency Call Placing an Emergency Call Placing an Emergency Call From a Pull Cord Lavatory or Shower Station Either pull the station’s cord, or press the PULL FOR HELP button. See Figure 4-5. When you do, this happens: • The station’s call assurance LED illuminates to confirm call placement. • The call appears at the base master and the video display (if present). • A tone sounds at the base master. • A continuous tone sounds at the associated patient station if presence is registered.
Placing an Emergency Call Placing an Emergency Call From a Pushbutton Lavatory Station Press the station’s PUSH FOR HELP button. See Figure 4-6. When you do, this happens: • The station’s call assurance LED illuminates to confirm call placement. • The call appears at the base master and the video display (if present). • A tone sounds at the base master. • A continuous tone sounds at the associated patient station if presence is registered.
Placing an Emergency Call Placing an Emergency Call From a Staff Emergency Station Press the station’s STAFF button. See Figure 4-8. When you do, this happens: • The station’s call assurance LED illuminates to confirm call placement. • The call appears at the base master and the video display (if present). • A tone sounds at the base master. • The associated corridor light illuminates and flashes at a designated rate.
Auxiliary Call Functions Auxiliary Call Functions Auxiliary calls are placed by auxiliary monitor equipment that is either connected to the patient station through a call cord adapter (see pages 4-25 and 4-26), or connected to an auxiliary station that is wired to the patient station’s auxiliary inputs (see page 4-16). Each patient station’s auxiliary inputs can be individually assigned to a particular type of device as needed. See Assigning Station Auxiliaries or Station Prime Auxiliaries on page 2-20.
Auxiliary Station Operation Auxiliary Station Operation The 9A/B2125 (single) and 9A/B2126 (dual) non-isolated auxiliary input stations are used with patient stations for connecting a monitor device such as a portable ventilator unit or bed exit unit. —IMPORTANT— Only monitor devices that are UL 544 Listed, have maintained dry contacts when in alarm mode, and that have a standard 1/4-inch (0.64 cm) diameter phone plug can be placed into the auxiliary stations.
Dual 37-Pin Receptacle Operation To cancel the call, press the station’s CANCEL button. When you do, this happens: • • • • The station’s call assurance LED extinguishes. The associated corridor light extinguishes. The tone ceases at the duty stations. The call disappears from the base master and video display (if present). Note: Disconnecting the cord also places a call. Reinsert the call cord (or insert a dummy plug) and press the station’s CANCEL button.
Station Care Station Care The stations can be wiped down with a damp cloth, or with any disinfectant typically used by hospital maintenance (e.g., Sidex, Staphine, or a 10% bleach/water solution). Pillow Speaker Descriptions The pillow speaker instructions on the following pages are based on the default system settings. If your system has been configured differently, note the changes in the margins.
Pillow Speaker Descriptions Model 7A/B/C2116 The 7A/B/C2116 smart pillow speakers are used with standard patient stations to provide nurse call, lighting controls, and TV control of “smart” television sets manufactured by RCA (7A2116), Zenith (7B2116), or Philips (7C2116). See Figure 4-14. These pillow speakers include an internationally recognized “i” button to control the TV closed-caption function.
Pillow Speaker Buttons and Functions Pillow Speaker Buttons and Functions The pillow speakers are all basically the same, however, some buttons and functions may differ slightly depending on your system’s configuration. Note these differences in the margins. All pillow speakers place calls in the same manner. The call’s priority and associated corridor light and flash rates are determined by patient priority, station type, and system configuration.
Pillow Speaker Buttons and Functions 4 Connector Depending on the pillow speaker model, this multi-pin connector either plugs into the patient station or into a receptacle in the wall near the floor. 5 TV Button Press this button to control television functions. Depending on your system configuration, it will either turn the TV on/off and step through the channels, or it will only turn the TV on/off. In this case, press the up and down arrow buttons to change channels.
Pillow Speaker Operations Pillow Speaker Operations Placing a Normal Call from a Pillow Speaker 1. Press the large nurse call button. See Figure 4-16 on page 4-20. When you do, this happens: • The green LED behind the translucent nurse call button illuminates to confirm call placement. • The CALL LED on the patient station illuminates to confirm call placement. • The corridor light illuminates and flashes. 2.
Pillow Speaker Operations Canceling a Call Placed from a Pillow Speaker Canceling a call placed from a pillow speaker is basically the same as canceling calls placed from patient stations. See below. Canceling a Normal Call A normal call is automatically canceled when the base master answers the call or when the patient station’s CANCEL button is pressed. Note: If the call is placed on reminder, it must be canceled by pressing the CANCEL button on the associated patient station.
Pillow Speaker Care Canceling a Priority or Reminder Call Priority and reminder calls can only be canceled at the patient station associated with the pillow speaker that placed the call. Either press the CANCEL button on the patient station, or register staff presence in the room. (The staff level must be the same as the reminder. If the call is on red reminder, only the registration of red presence will cancel the call.
Call Cord Adapters Call Cord Adapters Call cord adapters are connected to the patient station when call cords are needed in place of or in parallel with the Dukane pillow speaker. Model 570-303A Call Cord Adapter Use the 570-303A adapter when you need to connect both a call cord and a pillow speaker to a patient station. (This adapter can also be used with a call cord only.
Call Cord Adapters Model 570-305 Call Cord Adapter with Auxiliary Input Use the 570-305 adapter when you need to connect a call cord, an auxiliary device, and a pillow speaker to a patient station. (This adapter can also be used with a call cord or auxiliary device only.) Note: This adapter can ONLY be used with patient stations that have a red LED labeled AUX CALL.
Cord Assemblies Model 570-306 Call Cord Adapter with Auxiliary Input Use the 570-306 adapter when you need to connect a call cord and auxiliary device to a patient station in place of a pillow speaker. (This adapter can also be used with a call cord or auxiliary device only.) Note: This adapter can ONLY be used with patient stations that have a red LED labeled AUX CALL. This adapter accepts a pushbutton call cord, air activated call cord, or auxiliary monitor device with a standard 1/4-inch (6.
Cord Assemblies Models 200-446 and 200-447 Single Air Cord Assemblies These assemblies provide nurse call capabilities to a patient with one patient station. They are specifically designed for patients undergoing oxygen therapy. Model 200-446 is 6 feet (1.8 m) long. Model 200-447 is 10 feet (3.0 m) long.
Cord Assemblies Model 200-1072 Air Operated Pushbutton Cord Assembly This assembly provides nurse call capabilities to a patient with one patient station. It is specifically designed for patients undergoing oxygen therapy. This assembly has a pushbutton actuator for patients with impaired dexterity. Model 200-1072 is 8 feet (2.4 m) long.
Cord Assembly Care Model 200-1272 Call Cord Assembly This assembly provides nurse call capabilities to one patient with one patient station. It has a non-locking, momentary pushbutton switch. Model 200-1272 is 12 feet (3.7 m) long. Figure 4-27: Call Cord Assembly (Model 200-1272) Model 570-131 Dummy Plug Removing a call cord, air cord, or other device from the front panel receptacle on a patient station automatically places a call from the station.
Corridor Light Colors and Flash Rates Corridor Light Colors and Flash Rates These charts show the default corridor light colors and flash rates for designated calls. If your system has been configured differently, note the changes in the margins. Note: In the charts, “ppm” means “pulses per minute.
Staff/Duty Station LED Flash Rates and Tone Rates Staff/Duty Station LED Flash Rates and Tone Rates Pending calls and reminder recalls will tone and flash the presence LEDs at staff/duty stations and at stations where the system monitor is activated. These charts show the default LED flash rates and tone rates for designated calls. If your system has been configured differently, note the changes in the margins. Note: In the charts, “ppm” means “pulses per minute.
Section Telephone (Telco) Interface Operations 5 Introduction The telephone interface (Telco) allows you to use a standard telephone to answer calls from stations and place calls to patient or staff stations. Notes: This is an optional feature. If you are unsure whether or not your system includes this feature, ask the appropriate authority at your facility. When using a standard telephone, you cannot call stations that have letters (e.g., 101A).
Functions and Basic Instructions Staff ID Number This is the ID number assigned to each staff member. You must enter your staff ID number to answer the calls from stations assigned to you. Note: If your system has version 5.XX video displays, staff IDs are not used. ProCare 6000 systems with 5.XX video displays use MatchMaker ip to enter staff names. See the MatchMaker ip Supervisor Guide. The Pound (#) Key Press the pound (#) key twice to disconnect from the Telco entirely.
Placing a Call from a Telephone Placing a Call from a Telephone 1. Lift the telephone handset. 2. Enter the Telco extension number. (See the extensions on page 5-1.) A basic telephone ring and a short chirp confirm that you have accessed the Telco. (If the Telco is in use you will hear a busy signal.) 3. Press the star (*) key. 4. Enter the station number and, if necessary, the bed number. • A short chirping tone confirms connection. (An error tone sounds if the station is busy. Go to step 6.
Answering a Call Answering a Call Answering a Call from a Station Assigned to You You can use your staff ID number to answer calls only from those stations for which you are the primary staff member. Notes: • If your system has version 5.XX video displays and MatchMaker ip software, staff IDs are not used and you cannot perform this function. • This procedure will also answer calls from the stations for which you are the alternate staff member if the primary staff members do not answer the calls. 1.
Answering a Call Answering a Call from Any Station You can answer calls placed from any station covered by your Telco card, regardless of whether or not you are assigned to the station: 1. Lift the telephone handset. 2. Enter the Telco extension number. (See the extensions on page 5-1.) A basic telephone ring and a beep confirm that you have accessed the Telco. (If the Telco is in use you will hear a busy signal.) 3. Enter a series of zeroes (the number of zeroes was configured at system installation).
Placing a Call on Reminder Placing a Call on Reminder 1. Connect to a station by placing or answering a call. (See page 5-3 or 5-4.) 2. Press 1 (red), 2 (amber), or 3 (green) on the key pad to set the desired reminder level. • The reminder is set. • The associated corridor light and the patient station’s CANCEL LED and pillow speaker’s LED (if present) flash. 3. To end your telephone session, press the pound (#) key twice to disconnect from the Telco. A brief warble tone confirms disconnection.
Paging Hallway Speakers from a Telephone Paging Hallway Speakers from a Telephone 1. Lift the telephone handset. 2. Enter the Telco extension number. (See the extensions on page 5-1.) A basic telephone ring and a beep confirm that you have accessed the Telco. (If the Telco is in use you will hear a busy signal.) 3. Press the star (*) key. 4. Enter the number of the paging speaker. A double beep confirms connection. (If an error tone of two low pitch tones sounds, go to step 6, then try again.) 5.
Notes 5-8 ProCare 6000 Operation Manual
Section Quick Charts 6 Introduction This section provides quick reference charts for the ProCare 6000 base master. Basic Operation Chart—page 6-2 This chart is a quick reference of base master operations. Detailed Menu Chart—page 6-4 This chart shows the functions available within the basic menu operations. Telco Basic Operation Chart—page 6-10 This chart is a quick reference of Telco operations.
Basic Operation Chart Basic Operation Chart These charts provide a quick reference of base master operations. You should have a basic understanding of base master operations before using these charts. For detailed information on a particular function, see the referenced page number. OPERATION Answering a Call (automatically) ACTION Press *ANS to connect. Press #CNCL to end. You are connected to the pending call with the highest priority.
Basic Operation Chart OPERATION Scanning Reminders page 2-18 Scanning Staff Locations page 2-15 Setting Priorities page 2-19 Setting the Master On/Off Duty ACTION RESULT Press REMIND. Select the reminder level. Press *ANS to connect to the displayed station. Press #CNCL to end. The display scrolls staff reminders by the selected level. Press LOCATE. Select the staff level. Press *ANS to connect to the displayed station. Press #CNCL to end. The display scrolls staff locations by the selected level.
Detailed Menu Chart Detailed Menu Chart These charts describe the functions available within each menu selection. For detailed information on a particular function, see the referenced page number. Note: In some situations, pressing *ANS after entering a selection is optional. After a two-second delay, the system automatically advances to the next step. MENU FUNCTION ASSIGNMENTS 3 RESULTS Capture/Share = 1 Press MENU, 3, 1.
Detailed Menu Chart MENU FUNCTION ASSIGNMENTS 3 ACCESS SEQUENCE RESULTS Assign Staff = 2 Press MENU, 3, 2. These functions scroll: BedToPrimStaff = 1 BedTo AltStaff = 2 Create StaffID = 3 Assigns primary and alternate staff members to stations, and creates staff ID numbers. BedToPrimStaff = 1 Press MENU, 3, 2, 1. Enter station number (unless in communication with station). Enter new primary staff ID #. Press #CNCL. Assigns a primary staff member to a station. Press MENU, 3, 2, 2.
Detailed Menu Chart MENU FUNCTION ASSIGNMENTS 3 4 RESULTS Assign Swing = 3 Press MENU, 3, 3. These functions scroll: SwingBedToMstr = 1 SwingBedToDuty = 2 Swings stations between base masters and duty areas. SwingBedToMstr = 1 Press MENU, 3, 3, 1. Enter station number. Swings a station to your base master. Press MENU, 3, 3, 2. Enter station number. Enter new duty area. Press *ANS. Changes a swing station’s assigned duty area. Press MENU, 4, 1. Lift handset. Make page. Replace handset.
Detailed Menu Chart MENU FUNCTION AUDIO PAGE 4 POCKET PAGE 5 Master Page = 3 page 3-18 Area Page = 4 page 3-19 Page Bed Prim = 1 page 3-20 Page Bed Alt = 2 page 3-21 ACCESS SEQUENCE RESULTS Press MENU, 4, 3. Select an option: 1 = All Stations 2 = Staff Only 3 = Red Only 4 = Amber Only 5 = Green Only Lift handset. Make page. Replace handset. Transmits a page to the selected stations covered by the base master. Press MENU, 4, 4.
Detailed Menu Chart MENU FUNCTION POCKET PAGE 5 Page Staff ID# = 3 page 3-22 Page Pager ID# = 4 page 3-23 Assign Pager# = 5 page 3-24 Charge Pager# = 6 page 3-25 Create Pager# = 7 page 3-26 ACCESS SEQUENCE RESULTS Press MENU, 5, 3. Enter staff number. Enter message code. Page is sent. Transmits a message to a staff member by staff ID #. Press MENU, 5, 4. Enter pager number. Enter message code. Page is sent. Transmits a message to a pager by pager #. Press MENU, 5, 5. Enter staff number.
Detailed Menu Chart MENU FUNCTION SETTINGS 6 TEST/ PROGRAM 8 Set Tone Level = 1 ACCESS SEQUENCE RESULTS Press MENU, 6, 1. Press VOL to desired tone level. Press *ANS to set tone level. Press #CNCL. Adjusts tone level of incoming base master tones. Press MENU, 6, 2. Enter the month, day, and year. Press *ANS. Enter the time (24-hour format). Press *ANS. Enter the day of the week (1–7). Press *ANS. Press #CNCL. Sets date, time, and day at the base master. page 3-29 Press MENU, 8, 1.
Telco Basic Operation Chart Telco Basic Operation Chart These charts describe the functions of the Telco telephone interface. For detailed information on a particular function, see the referenced page number. OPERATION Placing a Call (to a station) page 5-3 Placing a Call (to more than one station) page 5-3 Answering a Call (placed from an assigned station) page 5-4 6-10 ACTION RESULT Your telephone connects to the Enter the Telco extension number. dialed station. Press *. Enter the room/bed number.
Telco Basic Operation Chart OPERATION Answering a Call (placed from any station) page 5-5 Placing a Call on Reminder page 5-6 Paging Hallway Speakers page 5-7 ProCare 6000 Operation Manual ACTION RESULT Your telephone connects to the Enter the Telco extension number. unanswered call with the highest Enter your staff ID number. priority. The telephone connects to the highest priority call under your assignment. a. Enter a series of zeroes.
Notes 6-12 ProCare 6000 Operation Manual
Appendix Four-Gang Station Operations A Introduction This appendix covers the operation of four older ProCare 6000 stations: • Model 4A2381A and 4A2386A Patient stations • Model 4A2395A and 4A2396A Staff/duty stations These stations are built on a four-gang chassis. If your facility has the new, smaller (three-gang) Dukane stations, see Section 4 of this manual for operation instructions. Patient stations can be single or dual.
Station Button Descriptions CALL CODE BLUE STAFF EMERG CALL AUX CALL SYSTEM MONITOR SECRECY CANCEL ALIGN CONNECTOR TAB ALIGN CONNECTOR TAB Figure A-1: Dual Patient Station Showing Common Buttons (Model 4A2386A) CODE BLUE This button sends a code blue call to the base master. See page A-5. STAFF EMERGENCY (STAFF EMERG) This button sends a staff emergency call to the base master. See page A-5. CALL This button sends a call to the base master.
Basic Station Operations SECRECY This button places the station into secrecy mode, in which the base master attendant cannot hear any sound from the station. See page A-7. CANCEL This button cancels any calls placed from this station. On staff/duty stations, this button also silences incoming call tones when the system monitor function is activated. STAFF PRESENCE (red, amber, and green) Pressing the red, amber, or green (default) button registers a staff member’s presence at the station. See Figure A-2.
Basic Station Operations Placing a Normal Call Press the station’s CALL button to place a normal call from a patient or staff/duty station. See Figure A-3. When you do, this happens: • The station’s CALL LED illuminates to confirm call placement. • The white section of the station’s associated corridor light illuminates. • The call appears at the base master and at the video display (if present). • A tone sounds at the base master.
Basic Station Operations Canceling a Normal Call Press the station’s CANCEL button to cancel a normal call from a patient or staff/duty station. (This will also cancel any calls of other priorities placed from this station.) See Figure A-3 on page A-4. When you do, this happens: • The station’s CALL LED extinguishes. • The associated corridor light extinguishes. • The tone ceases at the base master. • The call disappears from the base master and the video display (if present).
Basic Station Operations Canceling a Priority Call Press the station’s CANCEL button to cancel a code blue, staff emergency, or programmed priority call placed from a patient or staff/duty station. See Figure A-3 on page A-4. When you do, this happens: • The station’s CALL LED extinguishes. • The associated corridor light extinguishes. • The tone ceases at the base master. • The call disappears from the base master display and the video display (if present).
Basic Station Operations When you do, this happens: • The station’s CALL LED extinguishes. • The associated corridor light extinguishes. Note: When presence is registered, the section of the corridor light that corresponds to the registered presence level stops flashing and steadily illuminates. • The reminder recall disappears from the base master display and the video display (if present).
Basic Station Operations The System Monitor Function When the system monitor is activated, all calls (normal, priority, and recall) will flash and tone at the monitoring stations. Depending on how your system is configured, the system monitor can be in master mode, staff mode, or duty mode: • In master mode, a monitoring station will flash and tone for any calls placed from sta- tions covered by the same base master as the monitoring station.
Basic Station Operations SYSTEM MONITOR CALL STAFF EMERG SECRECY CANCEL CALL CODE BLUE STAFF EMERG CALL AUX CALL SYSTEM MONITOR SECRECY CANCEL CODE BLUE Figure A-5: Staff/Duty Station (Model 4A2395A) ALIGN CONNECTOR TAB ALIGN CONNECTOR TAB Figure A-6: Dual Patient Station (Model 4A2386A) Appendix: Four-Gang Station Operations A-9
Basic Station Operations Silencing Incoming Call Tones at a Monitoring Station Press the monitoring station’s CANCEL button to silence the tone for a current incoming call. When you do, this happens: • The tone ceases. • The station’s CANCEL LED flashes. • The LED in the selected presence button continues to flash, if present. • The SYSTEM MONITOR LED continues to flash. You can manually resume the call tone by pressing the CANCEL button again.
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