Model 4A3076B Operation Manual ProCare 2000 Nurse Communications System Document No.
NOTICE To ensure the performance of our products and systems, we may occasionally make technological changes and updates. Therefore, the model number suffixes (A, B, C, etc.) listed in the manual or in the drawings may not always match the model you are using. Unless specifically noted, this will not affect the product or its installation, operation, or service.
Safety Tips TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER OR BACK. WARNING A lightning flash symbol within an equilateral triangle (see right) is a warning that dangerous, uninsulated voltage is present within the product’s enclosure that may constitute an electric shock risk. An exclamation point within an equilateral triangle (see right) tells the user that the accompanying text contains important equipment operating and maintenance (servicing) instructions.
Safety Tips Maintenance Clean the unit by gently wiping with a soft cloth. The use of strong cleaning agents such as benzine or alcohol may damage the unit and should be avoided. Special precautions should be taken to prevent cleaning agents from entering the unit. Special Note The operations and features described in this manual may not apply to every ProCare 2000 System. For a complete description of your system, consult with your hospital authority.
Table of Contents SECTION 1—FEATURES General System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Remote Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Volume Level Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring a Remote Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Monitoring a Zone of Remote Stations. .
Table of Contents Lavatory/Emergency Station—Model 9A3005. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Shower Emergency Station—Model 9A3006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Lavatory/Emergency Station—Model 9A3010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Code Blue Station—Model 9A3015 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents SECTION 5—LAMP OPERATION Corridor Lamp—Models 18A521, 18A522, 18A523, and 18A524 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Zone Lamp—Models 18A522, 18A523, and 18A524 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 ProCare 2000 is a registered trademark of Dukane Corporation. Hill-Rom is a registered trademark of the Hillenbrand Industry. Stryker is a registered trademark of Stryker Corporation.
Section Features Microprocessor-Based Design Use of the latest advancements in microprocessor technology ensures increased reliability and consistent, trouble-free operation. 1 General System System Coverage A single system easily handles up to 80 stations (160 beds) to accommodate small to mid-size hospitals, and intermediate to long-term care facilities.
(General System) Master Station Assignable Emergency Priority (optional) Stations in critical patients’ rooms can be assigned emergency priority so that all calls from those stations annunciate as emergency calls. This option requires the 4A3100 Series enhanced patient station. Full Field LED Display Selected system operations can be viewed quickly on this display.
Section Master Station Controls and Operation 1 2 3 4 5 6 7 8 9 ProCare 2000 13 12 2 10 DUKANE 11 1 Speaker Volume Control Rotate this control until speaker volume is at the desired incoming audio level. Note: This adjustment has no effect on the handset volume. 2 Speaker The speaker allows communication from, and monitoring of, remote stations. 3 Handset The keyless handset allows direct, private interstation communication and optional paging.
(Master Station Controls) 5 ERROR Indicator This LED flashes briefly when an invalid operation is attempted at the master station. The LED flashes rapidly when communication cannot be made between the master station and its central equipment cabinet. (Call authorized personnel for assistance.) If the LED flashes slowly, it may be an indication that the backup battery in the central equipment cabinet is running low. If the LED is dim, call authorized personnel for assistance.
ALL PAGE/TIME Pushbutton and LED (see page 14, Paging) This pushbutton lets you use the handset to make a page announcement to all the audio-capable remote stations. It is also used to end the all page. (Master Station Controls) The ALL PAGE LED lights during an all page and goes out when paging is completed. FOLLOW Pushbutton and LED (see page 15, Staff Follow) This pushbutton lets you designate an audio-capable remote station to receive calls automatically transferred from an unattended master station.
(Master Station Controls) 8 Remote Station Buttons and LEDs Pressing one of these pushbuttons begins or ends communication with the assigned remote station. These pushbuttons can also be used for: Monitoring a station or zone. Paging a zone. Forwarding a call’s indication to another remote location. Setting the reminder feature. Setting and clearing the programmed emergency priority feature.
The BUSY Indicator: — flashes slowly when there are no calls present in the system, to indicate that the master station is functioning properly. — stays lit when there is active communication at either master station. Important Master Station Indicators The ERROR Indicator: — flashes briefly when an invalid procedure is attempted at a master station. — flashes rapidly when a master station cannot communicate with the central equipment. Call authorized personnel for assistance.
System Response Chart RESPONSE GENERATED ACTION IN PROGRESS Master Station Patient Station Duty Station Corridor Light Zone Light Follow Station Slow Tone Slow Flash Steady Light Slow Tone Slow Flash Steady White Steady White Moderate Tone Moderate Flash Rapid Tone Emergency Call to Master Rapid Flash Rapid Flash Rapid Tone Rapid Flash Flashing Red Flashing Red Rapid Tone Rapid Flash Programmed Rapid Tone Rapid Flash Emergency Call to Master Rapid Flash Rapid Tone Rapid Flash Flashing
Calls from remote stations are annunciated at the master station by an intermittent tone and a flashing LED alongside the corresponding station’s pushbutton. The flash and tone rates indicate the call’s priority. Emergency priority calls annunciate at a faster rate than normal calls. Responding to a Call Calls can be answered using either the master station microphone or the handset.
(Responding to a Call) Responding to a Call from Another Master Station in the System 1. When the MASTER/SYSERR LED flashes, remove the handset from its cradle. 2. Press the pushbutton next to the flashing MASTER/SYSERR LED. The LED stops flashing and remains lit. 3. Talk into the handset as you would a conventional telephone receiver. 4. To end communication, either return the handset to its cradle or press the MASTER/SYSERR pushbutton again.
1. Press the SILENT/VOLUME pushbutton once to temporarily disable all the sounding tones at the master station. The associated LED indicators continue to flash. Silencing Tones 2. Press the SILENT/VOLUME pushbutton again to restore the tones. Notes: — The SILENT/VOLUME LED flashes when a call from any station is silenced. — Silence is automatically canceled after a programmable length of time. — When any audio communication is made at the master station, the silence option is canceled and the tones sound.
(Placing Calls) 3. If using the microphone/speaker, press the PUSH TO TALK button to talk, and release it to listen. If using the handset, talk into it as you would a conventional telephone receiver. 4. When conversation is finished, return the handset to its cradle or press the station button again. The remote station LED on the master station goes out. The patient or duty station privacy LED goes out. Calling Another Master Station in the Same System 1. Remove the handset from its cradle. 2.
Up to eight preassigned zones, with up to 10 remote (patient, staff, and staff/duty) audio stations in each zone, can be monitored from the master station. During monitoring, the LED indicators of the monitored stations light on the master station. The privacy LED lights on the remote stations being monitored. The volume level of the incoming audio can be adjusted at the master station (see Volume Level Control below).
(Monitoring) Locating a Station in Distress Press the ZONE pushbutton to exit zone monitoring, if in operation, then press each remote station button sequentially while pausing briefly to monitor the activities of each station. Monitoring Notes: — You can talk to remote stations in the monitored zone by removing the handset from the cradle and speaking into the handset. Return the handset to its cradle when finished; zone monitoring is automatically canceled.
(Paging) 4. Make the page announcement using the handset. 5. Return the handset to its cradle or press the ZONE pushbutton again. The ZONE LED indicator goes out. Zone Assignment Notes: Stations can be reassigned to zones as needed. Consult with authorized personnel if this needs to be done. Staff follow lets staff members leave the master station and have incoming calls forwarded to another audio-capable remote station in the system.
(Staff Follow) 5. To check the follow designation at the master station, press the FOLLOW pushbutton. The LED indicator next to the designated follow station pushbutton lights. 6. Press FOLLOW again to return the master station to normal operation. Note: The FOLLOW pushbutton LED at the master station flashes whenever any remote station is assigned as a follow station. Removing a Remote Station from Follow Note: FOLLOW can be removed from either the master or the follow station.
Placing a Remote Station on Reminder 1. Connect to the calling station by pressing that station’s numbered pushbutton. (Reminder) 2. Press the REMIND pushbutton. The REMIND LED lights, and the green sections in the corridor and zone lights flash. The calling station’s call assurance LED flashes. 3. Press the calling station’s pushbutton again to disconnect audio. The REMIND LED on the master flashes during the reminder time-out period. 4.
(Programmed Emergency Priority) Placing Stations on Programmed Emergency 1. Contact the calling station by pressing that station’s numbered pushbutton. The PRIORITY/LOCK LED indicator lights if the called station already has emergency priority status. 2. Press the PRIORITY/LOCK pushbutton to change the station’s emergency priority status. The PRIORITY/LOCK LED will either light or extinguish to reflect the status change. 3. Press the calling station’s pushbutton again to disconnect from the station.
Section Patient Station Controls and Operation Single Patient Station 1 Models 4A3080 and 4A3180 Enhanced 2 4 3 3 A patient at this station uses a call cord to place a normal or emergency call to the master station. Calls are indicated at the master station and at the duty stations, and at the associated corridor and zone lights. The enhanced 4A3180 allows the use of the ProCare 2000 System’s reminder and programmed emergency features.
(Single Patient Station Models 4A3080 and 4A3180 Enhanced) 20 3 CANCEL Touchpad Pressing CANCEL cancels any pending call placed from this station, and/or removes the station from reminder status. 4 Red Privacy LED This red privacy LED lights whenever this station is in the intercommunication mode or when it is being monitored by a master station.
Single Patient Station with Entertainment 1 Models 4A3081A and 4A3181A Enhanced 5 4 3 2 A patient at this station uses a call cord or pillow speaker to place a normal or emergency call to the master station. Calls are indicated at the master station and the duty stations, and at the associated corridor and zone lights. The enhanced 4A3181A allows use of the ProCare 2000 System’s reminder and programmed emergency features.
22 (Single Patient Station with Entertainment 4 CANCEL Touchpad Pressing CANCEL cancels any pending call placed from this station, and/or removes the station from reminder status. Models 4A3081A and 4A3181A Enhanced) 5 Red Privacy LED This red privacy LED lights when this station is in the intercommunication mode or when it is being monitored by a master station.
Dual Patient Station 1 Models 4A3085A and 4A3185 Enhanced 2 2 4 3 Two patients can place normal or emergency calls to the master station using individual call cords. A call from either patient is indicated as a single station call at the master and duty stations. Placing a call illuminates the room’s associated corridor and zone lights. The enhanced 4A3185 allows use of the ProCare 2000 System’s reminder and programmed emergency features.
Dual Patient Station with Entertainment 2 Models 4A3086A and 4A3186A Enhanced 1 5 4 3 Two patients can use individual call cords or pillow speakers to place a normal or emergency call to the master station. A call from either patient is indicated as a single station call at the master station, at the duty stations, and at the associated corridor and zone lights. The enhanced 4A3186A allows use of the ProCare 2000 System’s reminder and programmed emergency features.
4 CANCEL Touchpad Press this touchpad to cancel any pending call placed from this station or to remove the station from reminder status. 5 Red Privacy LED The red privacy LED lights when this station is in the intercommunication mode or when it is being monitored by a master station.
Single Patient Station with Pillow Speaker Intercom 1 Model 4A3182 Enhanced 5 4 3 2 A patient at this station uses a call cord or pillow speaker to place a normal or emergency call to the master station. Calls are indicated at the master station and at the duty stations, and at the associated corridor and zone lights. The enhanced 4A3182 allows use of the ProCare 2000 System’s reminder and programmed emergency features.
4 CANCEL Touchpad Press this touchpad to cancel any pending call placed from this station or to remove the station from reminder status. 5 Red Privacy LED The red privacy LED lights when this station is in the intercommunication mode or when it is being monitored by a master station.
Special Purpose Single Patient Station 1 Model 4A3183 4 3 2 This patient station is normally used in conjunction with a bed safety rail communication system. A pillow speaker can be substituted for the bed rail communication system. The patient can place a normal call or emergency call to the master station through the bed rail system or through the pillow speaker.
3 CANCEL Touchpad Press this touchpad to cancel any pending call placed from this station or to remove the station from reminder status. (Special Purpose Single Patient Station 4 Red Privacy LED The red privacy LED lights when this station is in the intercommunication mode or when it is being monitored by a master station.
Dual Patient Station with Pillow Speaker Intercom 2 Model 4A3187 Enhanced 1 5 4 3 Two patients can use individual call cords or pillow speakers to place a normal or emergency call to the master station. A call from either patient is indicated as a single station call at the master station and at the duty stations, and is visually indicated at the associated corridor and zone lights. The 4A3187 allows the use of the ProCare 2000 System’s reminder and programmed emergency features.
3 Amber Call Assurance LED The amber LED lights each time a call is placed from this section and remains lit until the call is answered from the master station or canceled at this patient station. Call priority is indicated by either a steady illumination of the amber LED for normal calls, or a rapidly flashing LED for emergency calls. The LED flashes slowly if the station is placed on reminder.
Special Purpose Dual Patient Station 1 Model 4A3188 2 4 3 2 The special purpose dual patient station is used with a bed safety rail communication system. A pillow speaker can be substituted for the bed communication system. The patient can place a call to the master station through the bed rail system. Calls from this station are indicated at the master station, the duty stations, and the corresponding corridor and zone lights.
Lavatory/ Emergency Station 3 Model 9A3005 2 1 This station is activated by pulling the call cord, which places an emergency call to a master station. The call can only be canceled from the originating station by pressing the CANCEL touchpad, causing the LED indicator to go out. 1 Call Cord Pulling the call cord places an emergency call to the master station and causes the red section of the associated corridor and zone lights to flash.
Shower Emergency Station 3 Model 9A3006 2 1 This water-resistant station is designed for use in patient showers. It is activated by pulling the call cord, which places an emergency call to a master station. The call can only be canceled from the originating station by pressing the CANCEL touchpad, causing the LED indicator to go out. 34 1 Call Cord Pulling the call cord places an emergency call to the master station and causes the red section of the associated corridor and zone lights to flash.
Lavatory/ Emergency Station 3 Model 9A3010 2 1 This station is activated by pressing the large red touchpad, which places an emergency call to the master station. The call can only be canceled from the originating station by pressing the CANCEL touchpad, causing the LED indicator to go out. 1 PUSH FOR HELP Touchpad Pressing this touchpad places an emergency call to the master station and causes the red section of the associated corridor and zone lights to flash.
Code Blue Station 3 Model 9A3015 2 1 This station is activated by pressing the large blue touchpad, which places an emergency call to the master station. The call can only be canceled from the originating station by pressing the CANCEL touchpad, causing the LED indicator to go out.
Staff Emergency Station 3 Model 9A3020 2 1 This station is activated by pressing the large green touchpad, which places an emergency call to the master station. The call can only be canceled from the originating station by pressing the CANCEL touchpad, causing the LED indicator to go out.
Staff Station 1 Model 4A3090 4 3 2 This station provides call-in to the master station, intercommunication between this station and the master station, and monitoring of this station by the master station. 38 1 Speaker/Microphone This speaker/microphone allows hands-free, two-way voice communications between the staff (or anyone else in the room) and the attendant at the associated master station without the person directing his/her voice toward the station panel or operating any controls.
Duty Station 1 Model 4A3091A 3 2 This station transmits audio tones and visual indications of calls placed (normal or emergency) from any station within the system. The duty station allows staff to monitor incoming calls. 1 Tone Sounder The tone sounder emits a tone to indicate incoming calls in the system. 2 Tone Level Adjustment The LOW/HIGH tone level control allows two levels of tone volume at the station. The tone can never be completely silenced.
Staff/Duty Station 1 2 Model 4A3092A 7 6 5 4 3 This station provides call-in to the master station, intercommunication between this station and the master station, and monitoring of this station by the master station. The staff/duty station transmits audio tones and visual indications for the type of call placed (normal or emergency) by a patient, staff, or emergency station in the system.
6 7 CANCEL Touchpad Press to cancel any pending call placed from this station or to remove the station from reminder or follow status. (Staff/Duty Station Model 4A3092A) Call Touchpad with Call Assurance LED Pressing this touchpad places a call to the master station and lights the call assurance LED, the station’s associated corridor and zone lights, and the associated LED indicator on the master station.
Auxiliary Station Model 9A3025 1 USE ONLY UL 544 LISTED AUXILIARY EQUIPMENT AUX INPUT 2 The auxiliary input station is used to connect a monitor device, such as a portable ventilator unit or bed exit unit, to the nurse call system. When the monitor device is in alarm mode, a call is placed to the master station. The call remains in the system until the alarm on the monitor device is manually or automatically reset.
Section Call Cord Controls and Operation 4 Pillow Speaker Models 7A2010 and 7A2011 1 2 3 4 5 6 7 8 Model 7A2011 The 7A2010 and 7A2011 pillow speakers can be used only with a Dukane ProCare 2000 Patient Station equipped with the gray 17-pin entertainment connector. The patient can control entertainment functions through the pillow speaker. The pillow speaker is also used to place a normal or assigned priority calls to the master station. The 7A2010 and 7A2011 pillow speakers share several features.
(Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
Pillow Speaker Model 7A2031 1 2 4 3 5 6 7 8 9 The 7A2031 pillow speaker can be used with any Dukane ProCare 2000 special purpose patient station. This pillow speaker provides nurse call, basic TV, radio, and lighting controls for the patient. The pillow speaker is also used to place normal or assigned priority calls to the master station. The 7A2031 pillow speaker/patient station plug is a 37-pin “D” connector that connects to a mating socket in the wall near the floor.
(Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
Pillow Speaker Models 7A2005 and 7A2006 1 2 4 3 5 6 7 8 Model 7A2006 The 7A2005 and 7A2006 pillow speakers are normally used with any Dukane ProCare 2000 patient station equipped with the white 13-pin entertainment connector receptacle. (These pillow speakers can also be used with a gray 17-pin receptacle for a mixed system.) Both pillow speaker models provide nurse call and basic TV controls except that the LEDs are not operative.
(Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
Smart Pillow Speaker Model 7A/B/C2111 1 2 3 5 6 7 8 4 The Model 7A/B/C2111 Smart Pillow Speaker is used only with a Dukane ProCare 2000 patient station (Models 4A3081A, 4A3086A, 4A3181A, 4A3182, 4A3186A, and 4A3187) equipped with a gray 17-pin entertainment connector.
(Smart Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
Smart Pillow Speaker Model 7A/B/C/2131 1 2 3 5 6 7 8 4 The Model 7A/B/C2131 Smart Pillow Speaker can be used with Dukane ProCare 2000 Special Purpose Patient Stations installed with a 37-pin connector wallplate receptacle connected to an electronically controlled bed manufactured by Stryker or Hill-Rom.
(Smart Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
Smart Pillow Speaker Model 7A/B/C2106 1 2 3 5 6 7 8 4 The Model 7A/B/C2106 Smart Pillow Speaker is used with a Dukane ProCare 2000 patient station (Models 4A3081A, 4A3086A, 4A3181A, 4A3182, 4A3186A, and 4A3187) equipped only with a white13-pin entertainment connector.
(Smart Pillow Speaker 1 Speaker This sensitive speaker provides entertainment audio. Note: Communication between this station and the master takes place through the pillow speaker on stations equipped with pillow speaker intercom. On stations not equipped with pillow speaker intercom, communication takes place through the station’s speaker/microphone. 2 Volume Control Turn counter-clockwise to increase entertainment volume. Turn clockwise to decrease entertainment volume.
This hanger, available as an optional accessory, is secured on the wall near the patient station and cradles the pillow speaker when it is not in use. Pillow Speaker Hanger Model 438-707 (optional) Important Note: To help prevent damage, always place an unused pillow speaker in its hanger. These assemblies provide nurse call capabilities to a patient with one patient station. Exclusively designed for patients undergoing oxygen therapy.
Air Cord Assembly Models 200-1071 and 200-1073 These assemblies provide nurse call capabilities to a patient with one patient station. Exclusively designed for patients undergoing oxygen therapy. Both assemblies have a large squeeze pad actuator for patients with impaired dexterity. Model 200-1071 is 6 feet (1.8 m) long. Model 200-1073 is 10 feet (3.0 m) long. Air Cord Assembly Model 200-1072 This assembly provides nurse call capabilities to a patient with one patient station.
These assemblies provide nurse call capabilities to two patients with one patient station. Model 200-1173 is 6 feet (1.8 m) long. Dual Call Cord Assembly Models 200-1173 and 200-1174 Model 200-1174 is 12 feet (3.7 m) long. This switch plug inserts into the front panel receptacle on a patient station for pushbutton nurse call capabilities. Switch Plug Model 570-130 Note: This device cannot be used on patient stations with pillow speaker receptacles.
Notes 58 ProCare 2000 Operation Manual
Section Lamp Operation 5 Corridor Lamp Models 18A521 (1 bulb), 18A522 (2 bulb), 18A523 (3 bulb), and 18A524 (4 bulb) Corridor lamps are usually located on the wall or ceiling outside a patient’s room. They light when a call is placed from that room to the master station, and go out when that call is answered. The lamps are segmented to provide color and flash rates that indicate the priority of the call placed (normal or emergency).
Notes 60 ProCare 2000 Operation Manual
DUKANE CORPORATION COMMUNICATIONS SYSTEMS DIVISION - 2900 Dukane Drive, St. Charles, Illinois 60174 © 2000. Printed in USA. All specifications subject to change without notice.
