Owner`s manual

PureLink GmbH
29
5. Additional Information
Manufacturer’s Warranty (2-Year)
Dtrovision warrants this MX-800 modular matrix router to be free from defects in workmanship and
materials, under normal use and service, for a period of two (2) year from the date of purchase from
Dtrovision or its authorized resellers.
If the product does not operate as warranted during the applicable warranty period, Dtrovision shall, at its
option and expense, execute one of the following as necessary:
1. Repair the defective product or part
2. Deliver to customer and equivalent product or part to replace the defective item
3. Refund to customer the purchase price paid for the defective product
All products that are replaced become the property of Dtrovision, LLC.
Replacement products may be new or reconditioned.
Repaired or replacement products or parts come with a 90-day warranty or the remainder of the warranty
period. Dtrovision shall not be responsible for any software, firmware, information, or memory data loss of
contained in, stored on, or integrated with any products returned to Dtrovision for repair under warranty.
Customer Service
Any customer service inquiries can be submitted electronically through the Q&A form on our website
(www.purelinkav.com). For immediate assistance please contact us at [phone] to reach our
customer care or tech support team.