Specifications

33
DStv HD Decoder Quick Guide
DStv Remote - Troubleshooting
I think the battery is dead. How can I check?
Press any button on the remote. If the green light blinks (below INFO, BACK or both) the
batteries are working. The batteries supplied with this remote should last approximately 12
months.
How do I know if the remote is broken?
Press any button on the remote. If the green light does not blink (below INFO, BACK or both), the
remote is either broken or needs new batteries. If you put in new batteries and the green light still
does not blink when a button is pressed, you will need to replace the remote. This remote has a
12-month warranty from the date of purchase. Please take it to your nearest MultiChoice Service
Centre or Agency together with your proof of purchase.
If your remote is older than 12 months, you can replace it at any MultiChoice Service Centre or
Agency.
Nothing happens when I press a button (the DStv HD Decoder does
not respond).
Firstly, check that the remote is working. Press any button on the remote. If the green light blinks
(below INFO, BACK or both) the remote is working.
Now check where the green light is blinking.
If the green light below INFO blinks, the remote is in TV1 mode.
If the green light below BACK blinks, the remote is in TV2 mode.
If the green lights below both INFO and BACK blink, the remote is in TV3 mode.
Change the mode of the remote (see steps on previous pages) and try again.