Operation Manual

Extension Features
21
to handsfree mode the call will be answered with the
headset.
End a call with the headset
Press the speaker key again to finish the call. The light
will extinguish to show there is no call active.
Holding Calls
It is possible to place any number of external callers ‘on
hold’. While on hold the caller hears the hold tone or
music if this option is fitted. The caller will be unable to
hear you. A call can be held in two ways, exclusively and
non-exclusively. A non-exclusive call hold allows any
number of calls to be placed on hold. Any extension
may then pick up the held call. For calls placed on non-
exclusive hold the line LED will flash slowly. An
exclusive hold allows you to hold a call temporarily, to
talk with another extension, for example. A call on
exclusive hold will ring back when you hang up, and
cannot be picked up by other extensions.
Put an external call on non-exclusive hold
This will place an external line on hold, if it is not
retrieved within 30s to 4 ½ minutes the call will ring
back as a general call. Any extension may retrieve the
held call.
Retrieve a call on non-exclusive hold
Press the line key with the call on hold. The lamp will
flash if the line contains a held call.
or
Press the key shown followed by the line number that
was held if no key is available.
Put a call on exclusive hold
While on a call press the transfer button, you may then
dial another number to make an enquiry call. If the
extension hangs up the call will ring back your extension
immediately.
Retrieve a call on exclusive hold
If on a call, repeat the transfer button press again.
Key Programming
The bank of sixteen keys on the Terminal are all
programmable except the Mute key, as shown in Figure
Ñ
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ON CALL Ò
ÒÒ
Ò
line no.
(9 for line) line no.
Ñ
ÑÑ
Ñ ON CALL Ò
ÒÒ
Ò
Ñ
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Ñ
ON CALL Ò
ÒÒ
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codes, key