Operating Instructions and Installation Instructions

Installation & Programming Manual
36
 Telephone numbers over 26 digits in length are truncated.
 If a call is transferred then the call is logged against the extension which originally made (or
received) the call.
 The start time and duration of call are measured using the internal real time clock. Note:
The start time is measured from dialling the last digit for outgoing calls and answering the
call on incoming calls. The duration is rounded down to the nearest multiple of 10
seconds, e.g. 0:15:2 is a duration of 15 minutes, 20 seconds.
 If a meter pulse card has been fitted and the telecom operator has enabled this option on
exchange line then the number of meter pulses for each call will also be logged. If the call
unit cost has been programmed then the correct call cost is calculated and output instead.
See Call Unit Cost on page 35 for details.
 If the CDR log is sent to a serial printer, not the PC program, then the extra status
messages sent via the serial port must be disabled using the code shown below.
 The last 4 digits of recorded telephone numbers of 5 digits or more may be masked with
the ‘*’ character if the numbers must be kept private, this option may be toggled on and
off.
 The call duration is counted from the time the line is seized. In the case of ISDN calls the
call duration timer is restarted when the call is answered. In the case of analogue calls, the
call duration timer is restarted at the first meter pulse, this requires the use of a meter pulse
detection card and the service enabled by your telephone service provider.
The PC program is able to log calls to a file automatically. Select the menu item ‘Configuration’ 
‘Misc / PC setup’ and select the ‘New’ option to begin a new log file or ‘Append’ to add call records
to the end on an existing file. Call details will continue to be logged until the program is exited.
Hotel / Motel Operation
In addition to an immediate log of each call made, the system has a feature called hotel call logging
which may be enabled for each extension. Each call made from an extension with hotel call logging
active will be stored internally in the telephone system and not sent directly to the serial port as with
normal extensions. A code may be entered at the master extension to output all call details for one
extension via the V24 port to a connected printer or terminal program on a PC.
 The system will store a maximum of 144 call records in total.
 When the hotel call buffer has only ten empty records left, the system will send the
message ‘CDR BUFFER NEARLY FULL’ through the V24 port at the end of each call
until the buffer becomes full, when the message ‘CDR BUFFER FULL *******’ will be
sent. No new calls will be logged until some calls are cleared from the buffer by outputting
an extension CDR log.
 When the call records for an extension are output, the call details for that extension are
removed from the system memory and logging of new calls for the extension starts again.
 If the code to output call details for an extension is entered, but no calls are stored then the
message ‘NO CDR AVAILABLE FOR (ext)’ will be output.
 When disabling hotel call logging for an extension, be sure to clear any records stored for
the extension with the send CDR records command.
 It is possible to disable logging of calls from normal extensions so that the CDR output of
hotel logging enabled extensions is not corrupted with extra information from other
extensions.
Default
Call detail recording to printer is disabled. The system is in PC mode. No extnsion have hotel call
logging enabled.
Switch CDR output to serial printer format
(ASCII CDR information only)
General Settings  CDR  On
Important!