Operating Instructions and Installation Instructions

Section 2 – Using an Extension
7
1, 29 is reserved for door phone 2, while extension 10 is used to connect to the paging
port.
 If you dial a code which is not valid, you will hear the error tone. As soon as you hear the
error tone you may replace the receiver and then try again with the correct number.
 If the administrator has enabled call barring then external call may not be possible to all
destinations. Also, an account code may need to be entered to dial an external number (see
page 8).
Dialling an extension
Go off-hook and dial the extension number, or 10 for the paging port and 19 or 29 for the door
phone 1 or 2.
Dialling Outside Lines
Access the next free line
Go off hook and dial the free line seize digit, external dial tone will be heard. Now dial the telephone
number.
Access a specific line
Go off hook and dial the line digit followed by the line number 1 –6. If the line is present and free
then you will hear dial tone, now dial the telephone number required.
Ring Back with Line when free
If all outside lines are busy, you may request the system to place you in a queue for the next line
which becomes available, the system will ring back when the line is free. After answering you are
connected to the line.
When seizing a line and busy tone is heard press 0 to camp on the line.
Cancel Ring Back
Go off hook and dial the cancel code.
Transferring calls
Internal unannounced
Transfer a call so that it rings at another extension. This is an unannounced transfer.
Internal announced
Transfers a call only after you have announced to the extension who is calling.
Trunk to Trunk transfer
Calls on one exchange line may be transferred to another exchange line. A trunk to trunk transfer will
timeout after 1 minute. A warning tone will be heard 10 and 5 seconds before this happens, either
caller may extend the call by pressing digits 1 to 9, to increase the call time in multiples of 30 seconds.
E.g. pressing '4' will increase the call length by 2 minutes before it is cut off.
Transfer the call as with announced internal transfer but dial an external number instead. Note that
the external number may also be dialled using any of the methods in the ‘Dialling Outside Lines’
section above.
 If an internal transfer call is not answered within 60 seconds the call is disconnected. The
original caller will hear engaged tone.
 Trunk to trunk transfer will be subject to the normal call barring and account code
checking as normal external calls.
 If an external call is transferred to an extension and not answered within 60 seconds, all
extensions will ring as if it is a normal incoming call for 30 seconds. If the call is not
answered within this time it is dropped.
ext.
tel number
or
tel number
line, tel number
or
line, tel number
lineÑ
ÑÑ
Ñbusy toneÒ
ÒÒ
Ò
Ñ
ÑÑ
Ñconfirmation toneÒ
ÒÒ
Ò
or
line Ñ busy tone Ò
Ñ confirmation tone Ò
Ñ
ÑÑ
Ñconfirmation toneÒ
ÒÒ
Ò
ext. Ñ
ÑÑ
ÑringingÒ
ÒÒ
Ò
ext.Ñ
ÑÑ
Ñcall answeredÒ
ÒÒ
Ò
tel number
Ñ
ÑÑ
Ñcall answeredÒ
ÒÒ
Ò
or
tel number
Ñ call answered Ò
Key
top: 0 for line systems
bottom: 9 for line sytems