User`s manual

39
Defender 3 Online Emergency Lighting Inverter User’s Manual
#018-7150-03 Rev NR
NOTES:
X Included with Plan Type
X
1
Included If Performed During Warranty Period or With Unit Under a Service Contract. Coverage for parts
must be from other coverage such as an Extended Warranty or Service Contract.
-n indicates the number of Preventive Maintenance Calls per year
* Must be purchased during an active original factory warranty, during an active Extended Warranty, during
an active Service Contract, or After a CI with DSPM Management approval.
Multiple Unit discount for more then one unit at a single location only, and startups are all at the same time.
Expenses:
Travel expenses for all services NOT covered under an EXTENDED WARRANTY PLAN or a SERVICE CONTRACT will be
billed at actual cost.
SERVICE AND SUPPORT AT ALL TIMES
Plan
Type
COVERAGE LABOR PARTS TRAVEL
EXPANSES
EMERGENCY
CALLS
PREVENTIVE
MAINTENANCE
TOS
8-5 Mon-Fri X X
1
X
CI
Service is as per customer request X X
SW58*
8-5 Mon-Fri X X X X
SW724*
7 days per week 24 hours per day Except Holidays X X X X
SW365*
7 days per week 24 hours per day Including Holidays X X X X
SF58-n*
8-5 Mon-Fri X X X X X
SF724-n*
7 days per week 24 hours per day Except Holidays X X X X X
SF365-n*
7 days per week 24 hours per day Including Holidays X X X X X
Table 3