InterPhone Operation Manual Voice Communication for Free DSG Technology, Inc. http://www.dsgtechnology.
TABLE OF CONTENTS Chapter 1 Understanding Your InterPhone 1-1 Overview 1-2 All-in-one Design 1-2 User-friendly Interface 1-2 Comprehensive Operation Modes 1-4 InterPhone-to-InterPhone Mode 1-4 InterPhone-to-IPStar/InterStar Mode 1-4 InterPhone-to-Phone Mode 1-5 Phone-to-InterPhone Mode 1-5 Free Online Upgrade 1-5 Chapter 2 Installing Your InterPhone Installing Your InterPhone Ready to Configure 2-3 Chapter 3 2-1 2-2 Configuring Your InterPhone 3-1 Using Keypad & Buttons to Configure InterPhone Ma
n Table Of Contents Data Control 3-9 Jitter Delay 3-9 PSTN Flash Time 3-9 System Clock 3-9 Auto Upgrade 3-10 Telnet Password 3-10 Exit to Main Menu 3-10 How to Edit Your Phone Book Speed Dial (PSTN) 3-11 Speed Dial (I-PHONE) 3-11 Exit Setup 3-12 Chapter 4 3-10 Making Internet Phone Calls 4-1 Make Sure You Are Online 4-2 Making A Device-to-Device Phone Call 4-2 Dialling the Device ID Number 4-3 Dialling the IP Address 4-3 Using the Speed Dial Buttons 4-3 Making A Device-to-Phone Phone Call 4-4 Dialling
n Table Of Contents Chapter 6 How to Subscribe Calling Points 6-1 Purchasing Calling Points 6-2 Checking Your Account Balance 6-2 Appendix A: Troubleshooting the InterPhone Problems of Configuration A-1 Problems of Making Internet Phone Calls LCD Messages A-3 Appendix B: Specifications A-1 A-2 B-1 Table of Contents
n Table Of Contents InterPhone Operation Manual
CHAPTER 1 Understanding Your InterPhone Congratulations! You have selected the future-proof Internet Telephony product. InterPhone is an innovative and standards compliant Voice over Internet Protocol (VoIP) solution for corporation and individuals. InterPhone allows various connection modes such as InterPhone-to-InterPhone, InterPhone-to-IPStar, InterPhone-to-InterStar, InterPhone-toPhone and Phone-to-InterPhone via Internet or other TCP/IP networks.
n Overview Overview In the past, real-time voice communication is sent over the Public Switched Telephone Network (PSTN). With the circuit switched technology, every call takes up a dedicated bandwidth. Endto-end calls are established on the basis of a sequence of dialled digits, and the PSTN dedicates a physical path between callers. Although the telephone equipment establishes the call path at the beginning of the call, the path may change between calls, but not during any specific call.
n User-friendly Interface User-friendly Interface With LCD display and function keys, InterPhone is extremely easy to use and to configure. Smart setup program makes your InterPhone ready to go in three minutes. You can clearly monitor all the system status from the LCD panel.
n Comprehensive Operation Modes Comprehensive Operation Modes InterPhone is an amazing electronic device. In addition to InterPhone-to-InterPhone, InterPhoneto-IPStar and InterPhone-to-InterStar modes, the unparalleled InterPhone-to-Phone and Phoneto-InterPhone modes greatly enhance the capability of voice communication by using the Internet or TCP/IP networks. InterPhone users can save significantly on long-distance and international call charges with these features.
n Free Online Upgrade InterPhone-to-Phone Mode With great interoperability, InterPhone is capable of connecting to PSTN, regular telephone system, by transferring through other Internet Telephony products, such as DSG IP1000 and IP2000 Gateway. With an active ITSP (Internet Telephony Service Provider) Account or Device ID Number, you can call all the covered areas with ultra low rates. In this mode, the receiver end does not need any InterPhone or VoIP device.
n Free Online Upgrade 1-6 InterPhone Operation Manual
CHAPTER 2 Installing Your InterPhone Connecting InterPhone is easier than connecting a lap top PC.
n Installing Your InterPhone Installing Your InterPhone As shown in the following graph, connecting InterPhone is as simple as connecting a lap top PC. 1.Plug an Ethernet port with the Internet connection into the RJ45 jack labelled LAN. 2.Plug a regular phone line into the RJ11 jack labelled LINE. 3.Plug power adapter into a power outlet. Plug the DC adapter connector into InterPhone power socket labelled DC 12V.
n Ready to Configure Ready to Configure After you plug the power connector into InterPhone, you will see InterPhone’s LCD panel shows the following messages: After you see the running message on the LCD panel, you have successfully completed the installation. You can start to configure your InterPhone by simply pressing ENTER button to go to the menu.
n Ready to Configure 2-4 InterPhone Operation Manual
CHAPTER 3 Configuring Your InterPhone With the smart configuration program, the InterPhone is ready to use in three minutes! Before You Start To use InterPhone as an Ethernet phone, you need to subscribe an Internet access line from your local ISP. It could be xDSL, Cable Modem or Leased Lines. You should have the following information: 1) 2) 3) IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _ Gateway IP Address: _ _ _ . _ _ _ . _ _ _ . _ _ _ Subnet Mask: _ _ _ . _ _ _ . _ _ _ .
n Using Keypad & Buttons to Configure InterPhone Using Keypad & Buttons to Configure InterPhone To configure your InterPhone, use the keypad on the InterPhone to enter and scroll the menu and to input the necessary information as below. Keep the handset on-hook (on the phone) while you are inputting data. < Control Panel > < Key Pad > l Check Device ID Number and ITSP Account balance < Control Panel > l To go to the Main Menu, press ENTER button.
n Main Menu & Sub Menu Main Menu & Sub Menu IP ADDRESS GATEWAY IP SUBNET MASK DHCP SPEED DIAL SPEED DIAL (I PHONE) (PSTN) 01: (Name) / (Phone Number) 01: (Name) / (IP, ID,phone) . . 02: 02: . . 03: 03: . . * .. . .. . 21: (Name) / (Phone Number) 21: (Name) / (IP, ID,phone) EXIT TO MAIN EXIT TO MAIN * ITSP SETUP SYSTEM SETUP ITSP ACCOUNT YOUR PHONE NO.
n Basic Setup (InterPhone-to-InterPhone/IPStar/InterStar Mode) IP Address (Required) IP Address is an identifier for device on a TCP/IP network. Your IP Address allows other VoIP devices on the Internet to find your location. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. Step1 Press ENTER button to go to Main Menu. The first item is IP ADDRESS. Press ENTER button to edit. Step 2 Use the keypad to input the IP Address obtained from your ISP. ( e.g.
n DHCP Function DHCP Function IP ADDRESS GATEWAY IP SUBNET MASK DHCP SPEED DIAL (PSTN) SPEED DIAL (I PHONE) ITSP SETUP SYSTEM SETUP EXIT SETUP InterPhone supports DHCP (Dynamic Host Configuration Protocol) which is a protocol for assigning dynamic IP addresses to devices on a network. Because a device can be assigned a different IP address every time it connects to the network, therefore a new device can be added to a network without the hassle of manually assigning it a unique IP address.
n ITSP Setup (InterPhone-to-Phone Mode) ITSP Account (Required for InterPhone-to-Phone Mode) If you would like to call a receiver not equipped any VoIP device, you have to subscribe DSG Internet Telephony Service. You will be given calling points stored in a 10-digit ITSP Account or come with your 6-digit Device ID Number. With a valid account, you can make Internet phone calls to any regular telephone within service areas. Step 1 With ITSP ACCOUNT displayed, press ENTER to edit.
n System Setup International Code (Required for InterPhone-to-Phone Mode) Step 1 With INT’L CODE displayed, press ENTER to edit. Step 2 Use the keypad to input the code for making an international phone call. (e.g. The international code in USA is 011.) Step 3 Press ENTER to save and exit edit mode. Country Code (Required for InterPhone-to-Phone Mode) Step 1 With COUNTRY CODE displayed, press ENTER to edit. Step 2 Use the keypad to input the country code. (e.g. The country code of USA is 1.
n System Setup DNS Address DNS (Domain Name Service) is an Internet service that translates domain names into IP addresses. If one DNS server doesn’t know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned. Step 1 With DNS ADDRESS displayed, press ENTER to edit. Step 2 Use the keypad to input the DNS address. Step 3 Press ENTER to save and exit edit mode. Note: InterPhone has a preset DNS address.
n Jitter Delay Data Control This item allows you to select the number of frames for each data packet. One frame is defined as Low, two for Medium, and three for High. The lower the frame number is, the higher the reliability will be, but the higher bandwidth will be consumed. Step 1 With DATA CONTROL displayed, press ENTER to edit. Step 2 Use <- RINGER> or button to select from Low, Medium or High. The default level is Low. Step 3 Press ENTER to save and exit edit mode.
n How to Edit Your Phone Book Auto Upgrade This function allows you to download new version of software through Internet to your InterPhone. Step 1 With AUTO UPGRADE displayed, press ENTER to go to DOWNLOADNOW. Step 2 Press ENTER to download. InterPhone will connect to DSG Download Server and download the latest software ver sion automatically. Step 3 After complete the upgrading process, press any button to exit.
n Exit Setup Speed Dial (PSTN) InterPhone provides the speed dial function on PSTN mode. You can save up to 21 entries of frequently used Phone Number. Step 1 With SPEED DIAL (PSTN) displayed, press ENTER to edit. Step 2 Press ENTER to input data for the 1st entry. Step 3 Key in the Name referring to Key & Characters Table. Press ENTER to save and edit phone number. Step 4 Key in the Phone Number. Press ENTER to save and exit. Step 5 Press to scroll to the next entry.
n Exit Setup Exit Setup With EXIT SETUP displayed, press ENTER to leave the main menu.
CHAPTER 4 Making Internet Phone Calls With DSG JustDialIt Technology, operating InterPhone is just like using a regular phone! If you have finished the configuration in Chapter 3, then you are set to go with your newly programmed InterPhone. You may make a Device-to-Device Internet call by using your InterPhone to call other DSG VoIP products such as InterPhone, IPStar or InterStar.
n Make Sure You Are Online Make Sure You Are Online Before you make an Internet call, your InterPhone has to be connected to the Internet successfully. After you complete the configuration and exit the setup, you will see the running message shown on the LCD panel. Press any DTMF digit button on the keypad to switch to network monitoring mode. On PSTN Mode, if you see a steady (non-flashing) sign on the LCD panel, it means you are connected to the Internet successfully.
n Dialling the Device ID Number Dialling the Device ID Number Step 1 Press I-PHONE button (LED on), pick up the handset or press SPEAKER PHONE button and you will hear a ready tone. Step 2 Dial the Device ID Number of the remote party (dial as _____ ). _ Example: Every DSG’s VoIP product has a unique 6-digit ID Number found at the bottom of the device. If the receiving party’s InterPhone ID Number is 555888, then you dial 555888 to call.
n Making a Device-to-Phone Phone Call Making a Device-to-Phone Phone Call Using an InterPhone to call a regular phone To use InterPhone-to-Phone mode, you need to subscribe DSG Internet Telephony Network Service. You will then have calling points stored directly into your 6-digit Device ID Number or into a 10digit ITSP Account. Please check http://www.dsgtechnology.com or refer to Chapter 6 How to Subscribe Calling Points for further information. Use one of the methods as below to call the remote party.
n Making a Phone-to-Device Phone Call Example: If on your phone book, you save 0118135551234 as Speed Dial No. 1, press 1 (Speed Dial button) to call. Making a Phone-to-Device Phone Call Using a regular phone to call an InterPhone For users without an InterPhone, they can still talk to InterPhone users by calling to DSG IP2000 Internet Telephony Gateway. Users must apply for an active ITSP account which is available from DSG compatible ITSPs.
n Monitoring the Status of InterPhone Network Status Press any DTMF digit button on the keypad to switch from the running message to the network monitoring status. You will see your Device ID Number, Internet connection status and online duration.
n To Pick Up Another Incoming Phone Call To Receive an Internet Call Once your InterPhone is connected to the Internet, you may accept the calls from the other InterPhone, InterStar, IPStar or regular phone users. You cannot receive calls only when you are in the configuration mode. To Pick Up Another Incoming Phone Call (Call Waiting) InterPhone allows you to pick up phone calls from the Internet and PSTN at the same time.
n To Pick Up Another Incoming Phone Call 4-8 InterPhone Operation Manual
CHAPTER 5 Upgrading Your InterPhone Now with our online upgrade feature, your InterPhone ensures you to enjoy the latest Internet Telephony technologies without any charge! Upgrade Notification You can upgrade your InterPhone whenever a new software version becomes available. Upgrades will enhance the performance and add more features to your InterPhone.
n Upgrading the Latest Software Version Upgrading the Latest Software Version To upgrade your InterPhone with the newest software version, follow the instructions below. The upgrade process will only take about three to ten minutes depending on the Internet traffic. Step 1 Press ENTER and scroll the main menu to SYSTEM SETUP. Step 2 Press ENTER and scroll the sub-menu to AUTO UPGRADE. Step 3 Press ENTER; with DOWNLOAD NOW displayed, press ENTER to download the latest version.
n Restoring Original Version Step 1 Press ENTER and scroll the main menu to SYSTEM SETUP. Step 2 Press ENTER and scroll the sub-menu to AUTO UPGRADE. Step 3 Press ENTER and scroll the menu. With RESTORE displayed, press ENTER to restore to the previous software version. Step 4 If the new software version is downloaded successfully, press any button to exit.
n Restoring Original Version 5-4 InterPhone Operation Manual
CHAPTER 6 How to Subscribe Calling Points (Device-to-Phone and Phone-to-Device Mode) DSG Technology is the pioneer providing Device-to-Phone and Phone-toDevice capability! An InterPhone is all you need for huge savings on longdistance or international calls! The DSG Internet Telephony Network is an integrated global telephony system based on Internet environment that provides various services such as Phone-to-Phone, Device-to-Phone, Phoneto-Device operation modes.
n Purchasing Calling Points Purchasing Calling Points After you subscribe the services provided by DSG Internet Telephony Services, you will be given calling points. The calling points can be stored in a 10-digit ITSP Account generated by distributors; they can also be stored directly in your 6-digit Device ID Number shown at the bottom of your InterPhone.
n Appendix A : Troubleshooting the InterPhone Appendix A : Troubleshooting the InterPhone Problems of Configuration 1. How do I know if my configuration is successful? After you complete Basic Setup, on the LCD panel you will see a steady or a steady @ sign on I-PHONE Mode. sign on PSTN Mode 2. If my sign (on PSTN Mode) or @ sign (on I-PHONE Mode) is not steady,ie,flashing, what should I do ? Check the Basic Setup Items: IP Address, Gateway IP Address, Subnet Mask.
n Problems of Configuration Problems of Making Internet Phone Calls 1. How do I call the other DSG VoIP product such as InterPhone, IPStar or InterStar? Every DSG VoIP product has its unique 6-digit Device ID Number shown at the bottom. Make sure the receiver’s device is online, then pick up the handset, and dial xxxxxx to call. 2.
n LCD Messages LCD Messages LCD Messages Meanings Balance XXXX Your ITSP account or device ID number balance is XXXX points. DHCP Fail After you enable DHCP, it appears when your ISP doesn’t support this function. Please disable your DHCP. Dialling Fail Interrupt the dialling process or dial fail. Expired Account expired. Input Error Input the wrong device number in length Internet Error Internet connection bad or cannot connect to Tracking Server within 60 secs.
n LCD Messages A-4 Wait for Ans. Waiting for the remote party answering the call. Wrong Account Your account is not correct or your account has no balance. Wrong Device Input your own Device ID Number Wrong Device ID Input the wrong Device ID Number or wrong ID length of your counter part. Wrong Direct IP Direct IP is xxx.xxx.xxx.xxx. Wrong IP Range Input an invalid IP. Wrong Number The telephone number you entered has length error.
n Appendix B : Specifications Appendix B : Specifications Dimensions 242mmx208mmx74mm (9.5"x8.2"x2.9") Weight Approximately 1.5 kg (3.21 Lbs) Power Input DC 12V 1A Temperature 0~50 C (32~122 F) Humidity 10% to 90% non-condensing Internal RAM 2 M bytes Flash Memory 1 M bytes LCD Display 20x2 LCD display Telephone Interface Two RJ11 jacks to line and phone Voice Compression G.711, G.723.1, G.
DSG Technology 11F, No. 97, Song Ren Road, Taipei, Taiwan Tel: 886-2-87892020 Fax: 886-2-87805511 http://www.dsg.com.tw DSG Technology USA 20265 Valley Blvd Suite N. Walnut, CA 91789, USA Tel: 1-909-5958908 Fax: 1-909-5955508 http://www.dsgtechnology.com Copyright c 2001 DSG Technology, Inc. All rights reserved. DSG, DSG Technology, and the DSG Technology logo are registered trademarks of DSG Technology, Inc. or its affiliates in the U.S.