Instruction manual
performance or prevent adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will be credited or
replaced at DSC's option. Products not covered by this warranty, or otherwise out
of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate
shall be provided. No repair work will be performed until a valid purchase order
is received from the Customer and a Return Merchandise Authorisation number
(RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product under
this warranty after a reasonable number of attempts will be limited to a replacement
of the product, as the exclusive remedy for breach of warranty. Under no circum-
stances shall Digital Security Controls Ltd. be liable for any special, incidental,
or consequential damages based upon breach of warranty, breach of contract,
negligence, strict liability, or any other legal theory. Such damages include, but
are not limited to, loss of profits, loss of the product or any associated equipment,
cost of capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser’s time, the claims of third parties, including customers, and
injury to property. The laws of some jurisdictions limit or do not allow the
disclaimer of consequential damages. If the laws of such a jurisdiction apply to
any claim by or against DSC, the limitations and disclaimers contained here
shall be to the greatest extent permitted by law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so that the above
may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all
other warranties, whether expressed or implied (including all implied warranties
of merchantability or fitness for a particular purpose) and of all other obliga-
tions or liabilities on the part of Digital Security Controls Ltd. Digital Security
Controls Ltd. neither assumes responsibility for nor authorizes any other per-
son purporting to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws
of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire
system be completely tested on a regular basis. However, despite frequent
testing, and due to, but not limited to, criminal tampering or electrical
disruption, it is possible for this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its factory according to the following condi-
tions. Anyone returning goods to Digital Security Controls Ltd. must first obtain
an authorization number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will
be repaired and returned. A set fee which Digital Security Controls Ltd. has
predetermined and which may be revised from time to time, will be charged for
each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable
will be replaced by the nearest equivalent product available at that time. The
current market price of the replacement product will be charged for each re-
placement unit.
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original purchaser that for a period
of twelve months from the date of purchase, the product shall be free of defects
in materials and workmanship under normal use. During the warranty period,
Digital Security Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the remain-
der of the original warranty or ninety (90) days, whichever is longer. The origi-
nal purchaser must promptly notify Digital Security Controls Ltd. in writing
that there is defect in material or workmanship, such written notice to be re-
ceived in all events prior to expiration of the warranty period. There is absolutely
no warranty on software and all software products are sold as a user license
under the terms of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selection, installation,
operation and maintenance of any products purchased from DSC. Custom
products are only warranted to the extent that they do not function upon delivery.
In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to
the point of purchase. All authorized distributors and dealers have a warranty
program. Anyone returning goods to Digital Security Controls Ltd. must first
obtain an authorization number. Digital Security Controls Ltd. will not accept
any shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal
use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such
as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign
objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital
Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the
products;
• damage caused by use of the products for purposes other than those for which
it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of
the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be
covered by Warranty: (i) freight cost to the repair centre; (ii) products which are
not identified with DSC's product label and lot number or serial number; (iii)
products disassembled or repaired in such a manner as to adversely affect
©2001 Digital Security Controls Ltd.
Printed in Canada 29003581 R003