Installation manual

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What is Skyroute

™

SG Security Communications is pleased to provide to the security industry a new method

of communication for the transmission of event conditions. Unlike traditional methods of

communication that rely on a direct connection, such as regular phone lines, Skyroute takes

advantage of a breakthrough technology called Cellemetry Data Service. Cellemetry

enables alarm equipment to be remotely monitored in a secure, cost-effective manner by

using the existing cellular network control channels. Skyroute therefore offers improved

security, does not utilize phone lines and is not subject to sabotage or accidental phone

outages when lines are down. Combined with landline communication, Skyroute provides

dual path communication to the central station to ensure that “the alarm always gets

through” in case of emergency.

What is Cellemetry

Cellemetry is a breakthrough technology that transmits short messages via the control

channels of the cellular network. The analog cellular network (AMPS) is divided into 790

voice channels and 42 control channels. The control channels are used to initiate cellular

telephone calls. Once the call is initiated, the cellular system directs the telephone call to

a voice channel.

The control channels are more robust than the voice channels for several reasons. First, the

control channels are digital, unlike the voice channels which are analog. This can be

compared to the superior quality of compact disc versus vinyl records. The control channels

also operate at higher transmission power than the voice channels, giving better coverage.

Finally, the cost of using the control channels is far less than the regular voice channels.

By using the cellular network, Cellemetry takes advantage of a proven technology used by

millions of cellular users and available virtually everywhere. By far, the analog cellular

network is the biggest radio network in the world and there are already 200,000,000 packets

of data transmitted over the control channels every day in North America. This represents

an average of only 10% of the maximum control channel capacity.

Summary of content (13 pages)

PAGE 1
What is Skyroute™? SG Security Communications is pleased to provide to the security industry a new method of communication for the transmission of event conditions. Unlike traditional methods of communication that rely on a direct connection, such as regular phone lines, Skyroute takes advantage of a breakthrough technology called Cellemetry Data Service. Cellemetry enables alarm equipment to be remotely monitored in a secure, cost-effective manner by using the existing cellular network control channels.
PAGE 2
How does Cellemetry work? The Cellemetry Service operates in the same manner in which roaming telephones operate in the cellular system. A roaming telephone is defined as a cellular telephone operating in any system other than its home system. When a cellular telephone is turned on outside of its home system it sends its Mobile Identification Number (MIN) and its Electronic Serial Number (ESN) to the cellular system via one of the control channels.
PAGE 3
How the signal travels to the Central Station When an alarm is triggered at the monitored site, a signal is sent via Skyroute to the cellular network and then, via the NA intra-cellular network to the "Cellemetry Gateway" from there, the signal is sent to Connect 24 Data Communications. The Clearing House then forwards the alarm to the appropriate central station for dispatch.
PAGE 4
Who is Connect 24 Data Communications? Connect 24, a member of the DSC Group of Companies, is the service provider created specifically to offer the Skyroute service to the security industry. Founded in 1997, Connect 24 has put in place a secure facility that meets the highest standards of UL ratings for the routing of critical condition signals. Connect 24 also offers a reliable and fully automated system for the activation of Skyroute Transceivers.
PAGE 5
SKYROUTE The Sur-Gard Skyroute transceiver takes advantage of Cellemetry technology in many different ways. We are providing a compact transmitter that mounts into the existing control panel cabinet that provides improved security at a reduced installation cost. The SKYROUTE transceiver uses 3 Watts of transmitting power.The high current consumption required to transmit is needed for less than one second, eliminating the need for an additional transformer, battery or power supply.
PAGE 6
The SKYROUTE Module Features · · · · · · · · Compatible Control Panels - DSC PC5010 software version v1.XX; v2.02 - DSC PC1555 software version v2.XX - DSC PC580 software version v2.XX - DSC PC5015 software version v1.XX; v2.
PAGE 7
The SKYROUTE ut (Universal Transceiver) Module In case you need to use the Skyroute transceiver in a stand alone configuration or to interface with virtually any existing system, Sur-Gard offers a fully integrated Universal Transceiver.
PAGE 8
How do I get Skyroute up and running? Getting a Skyroute Transceiver ready to transmit signals back to your central station is done by following three simple steps, which we refer to as the 5-5-5 process'. This means that no more that five minutes is required for each step when performing a standard installation. Here is the explanation of that procedure: 5 Installation: Simply take the Skyroute Transceiver out of the box and remove the top right knockout of the control panel cabinet.
PAGE 9
F.A.Q. (Frequently Asked Questions) Q: Why is there a delay between signals on a Skyroute transceiver? A: There are two main reasons for the delay between the signals sent by a Skyroute unit. The cellemetry technology will only allow one signal to be transmitted at a time, and the Skyroute cannot send a second signal before the acknowledgement is received for the first, or it will not know which signal to apply that acknowledgement to.
PAGE 10
Q: I need a product that will provide full reporting. Is Skyroute capable of this? A: Absolutely. Skyroute was designed as a full reporting device. All signals that can be generated by the compatible DSC panels, will be sent (by default) via the Skyroute. All signals can, however, be disabled either by group (i.e.: Alarms/Restores, Supervisory, Maintenance, etc.), or individually (see programming sections 30 through 78 in the Installation Manual).
PAGE 11
Q: If my Cellular phone works at a location, does that mean that Skyroute will work there? A: It could, but there are a number of important differences between cellular coverage and Skyroute coverage. Your cellular phone, even when on the same Service Provider, is never an accurate indicator. The best indication of service is the signal LEDs on the Skyroute circuit board.
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Wireless Communications Introduction and Overview U.S.
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© 1999 SG Wireless Communications 401 Magnetic Drive, Units 24-28 Downsview, Ontario Canada M3J 3H9 Tel (416) 665-4494 Fax(416) 665-4222 Toll Free 1-888--623-7873 www.sur-gard.