Installation manual

18
S E C T I O N 7
Troubleshooting
1. When I enter the 2-digit zone number when adding a wireless device,
the keypad gives me a long beep.
You cannot enter ESNs unless the LCD5501Z32-433 is properly connected to the Keybus.
See sections 1 & 3 for instructions on setting up and wiring the PC5132 module.
2. I have entered the ESN for the device but when I violate the device, the
zone does not show open on the keypad.
Check the following:
• Ensure the ESN has been entered correctly
• Ensure that the zone is enabled for the partition (if partition programming is used).
• Ensure that the wireless zone is not assigned to a zone used by PC5108 modules.
• Ensure that the zone is programmed for something other than “Null Operation.” Wireless
smoke detectors must be assigned to zones defined as type [87] or [88].
3. When I try a module placement test I get no result or “Bad” results.
Check the following (see sections 5.1 and 5.2 for more information on testing devices):
• Verify that you are testing the correct zone
• Verify that the correct ESN was entered when the device was enrolled
• Verify that the device is in range of the LCD5501Z32-433. Try testing the device in
the same room as the receiver.
• Confirm that the LCD5501Z32-433 is properly connected to the Keybus.
• Check that you are testing the zone correctly.
• Check that the batteries are working and installed correctly.
• Look for large metal objects that may be preventing the signal from reaching the
LCD5501Z32-433.
The device must be located where consistent “Good” results are obtained. If several
devices show “Bad” results, or if panic pendants and wireless keys operate inconsist-
ently, move the receiver.
4. The LED on the motion detector does not turn on when I walk in front of
the unit.
The LED is for walk test purposes only. See your WLS904P Instruction Sheet for walk
test instructions.