Specifications

46
DSC Services & Support
services & support
DSC understands that security
dealers everywhere need more
than just great products, they
deserve exceptional service and
support as well. That is why
we have committed resources
to ensure we’re in a position to
help our customers as needed.
DSC Customer Service and Support
AdedicatedteamofTechnicalSupport,CustomerServiceandSalesSupportRepresentativesareavailabletoprovidesecurityprofessionalswithvaluable
expertiseandin-depthproductknowledge.TheCustomerServiceandSupportCenteroffersextendedhoursofservicesandaccesstoalldepartments
withinDSCwithmultilingualsupport.
Foranyinquiries,generalproductinformationorthelocationofthenearestDSCdistributor,pleasecall1888.888.7838(TollFree)/+1905.760.3000
oremailusat[e-mail].
Fortechnicalsupportissues,pleasecall1800.387.3630oremail[e-mail].
DSC marketplace.com
TheDSCmarketplace.comisyourprimarymethodfororderingproduct-specificliterature,associatedmarketingsupportmaterialsandpromotional
items.Toaccessthisgreatservice,pleasevisitwww.dscmarketplace.comandcompletetheshortregistrationform.Youraccountwillbeactivated
within48hoursallowingyoutostartbrowsingthesiteatyourconvenience.Toensurepropermaterialsarebeingordered,youcanviewthumbnail
picturesaswellasdownloadPDFfilesofallitems.Formoreinformationpleasevisitwww.dscmarketplace.com.
www.dsc.com
TheDSCwebsiteisanintuitive,easy-to-navigateresourcethatprovidessecurityprofessionalswithaccesstoawealthofproduct-specificinformation.
Password-protectedareasaretailoredspecificallyforsecuritydealersandofferthelatestnewsonDSCproducts,correspondingeventsandlaunches,
thelatesttechnicalsupportmaterialsanddiagnostictools,andhelpfulindustryandassociationlinks.DownloadablePDFversionsofallDSCsalesand
specificationsheets,images,end-usermanuals,architectandengineerspecifications,plusthecompleteDSCproductcatalogcanbefoundonthe
website.Visitwww.dsc.comtolearnmore.
Since1998,C24Communicationshasbeenactivatingandadministeringcellulardevices(DSCbranded
AlarmCommunicators)forsecurityalarmdealersinNorthAmerica.Theunitsareactivatedthrougha
VoiceresponseUnit(VRU)overaphoneline,mobileinterfaceorviaC24Communications’webportal.
Thesesecureinterfacesallowfortheactivation,editinganddeactivationofaccounts,theretrievalof
devicestatusandprogrammingormodificationofcommunicatoroptions.
FormoreinformationonC24Communications,pleasevisitwww.connect24.com
return to Contents