Operating instructions

107

Troubleshooting

Cannot record images.

• Check the free capacity of the internal memory or “Memory Stick Duo” media. If it is full, do

one of the following:

– Delete unnecessary images (page 34).

– Change the “Memory Stick Duo” media.

• You cannot record images while charging the flash.

• When shooting a still image, set the mode dial to a position other than .

• Set the mode dial to when shooting movies.

• The image size is set to [640(Fine)] when recording movies. Do one of the following:

– Set the image size to other than [640(Fine)].

– Insert a “Memory Stick PRO Duo” media.

Cannot shoot in Smile Shutter mode.

• Press the shutter button all the way down.

• No image is shot unless a smile is detected (page 30).

• [Smile demo mode] is set to [On]. Set [Smile demo mode] to [Off] (page 72).

This subject is not visible on the screen.

• The camera is set to the playback mode. Press (Playback) button to change to the

recording mode (page 32).

Anti-blur function does not work.

• The anti-blur function does not work when appears on the display (DSC-W220/W230

only).

• The anti-blur function may not work properly when shooting night scenes.

• Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.

• Confirm that the [Conversion Lens] setting is correct (page 77).

• Set the mode dial to (SteadyShot) (DSC-W210/W215 only).

Recording takes a long time.

• The NR slow shutter function is activated (page 17). This is not a malfunction.

• [DRO] is set to [DRO plus] (page 54). This is not a malfunction.

Shooting still images/movies