User's Manual

or repaired in such a manner as to adversely affect performance or
prevent adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will be
credited or replaced at DSC's option. Products not covered by this
warranty, or otherwise out of warranty due to age, misuse, or damage
shall be evaluated, and a repair estimate shall be provided. No repair
work will be performed until a valid purchase order is received from
the Customer and a Return Merchandise Authorisation number (RMA)
is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product
under this warranty after a reasonable number of attempts will be limited
to a replacement of the product, as the exclusive remedy for breach of
warranty. Under no circumstances shall Digital Security Controls Ltd.
be liable for any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence, strict liability,
or any other legal theory. Such damages include, but are not limited to,
loss of profits, loss of the product or any associated equipment, cost of
capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser’s time, the claims of third parties, including
customers, and injury to property. The laws of some jurisdictions limit
or do not allow the disclaimer of consequential damages. If the laws of
such a jurisdiction apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest extent permitted
by law. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (includ-
ing all implied warranties of merchantability or fitness for a particu-
lar purpose) and of all other obligations or liabilities on the part of
Digital Security Controls Ltd. Digital Security Controls Ltd. neither
assumes responsibility for nor authorizes any other person purport-
ing to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that
the entire system be completely tested on a regular basis. How-
ever, despite frequent testing, and due to, but not limited to,
criminal tampering or electrical disruption, it is possible for
this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-
warranty products which are returned to its factory according to the
following conditions. Anyone returning goods to Digital Security Con-
trols Ltd. must first obtain an authorization number. Digital Security
Controls Ltd. will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be re-
pairable will be repaired and returned. A set fee which Digital Security
Controls Ltd. has predetermined and which may be revised from time
to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be
repairable will be replaced by the nearest equivalent product avail-
able at that time. The current market price of the replacement prod-
uct will be charged for each replacement unit.
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original purchaser that
for a period of twelve months from the date of purchase, the product
shall be free of defects in materials and workmanship under normal
use. During the warranty period, Digital Security Controls Ltd.
shall, at its option, repair or replace any defective product upon
return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for
the remainder of the original warranty or ninety (90) days, whichever
is longer. The original purchaser must promptly notify Digital
Security Controls Ltd. in writing that there is defect in material or
workmanship, such written notice to be received in all events prior
to expiration of the warranty period. There is absolutely no warranty
on software and all software products are sold as a user license under
the terms of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selection,
installation, operation and maintenance of any products purchased
from DSC. Custom products are only warranted to the extent that
they do not function upon delivery. In such cases, DSC can replace
or credit at its option.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls Ltd. shall not be responsible for any
customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digi-
tal Security Controls Ltd. must first obtain an authorization num-
ber. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or
lightning;
• damage due to causes beyond the control of Digital Security Controls
Ltd. such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications
or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied
by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment
for the products;
• damage caused by use of the products for purposes other than those for
which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty: (i) freight cost to the repair
centre; (ii) products which are not identified with DSC's product
label and lot number or serial number; (iii) products disassembled