User's Manual

PROBLEM WHAT TO DO
Battery won’t charge
■
Check that the USB-C cable is securely con-
nected to the headphones and the charger.
■
Try another charging source and/or outlet.
■
If your headphones have been exposed to
extreme cold or hot temperatures, let the
headphones return to room temperature. Try
charging again.
Poor sound quality
■
If you are using the audio cable, check that
the cable is securely connected to the head-
phones and the device.
■
If using Bluetooth, check the connection.
■
Try connecting to a different device or source
to test the headphones.
■
Move your device closer to the headphones
and away from any possible interference or
obstructions.
Headphones won’t
connect to Bluetooth
■
Disconnect all cables.
■
Move your device closer to the headphones
and away from any possible interference or
obstructions.
■
On your device, turn the Bluetooth feature
off and on. Delete your headphones from the
Bluetooth list on your device. Then, pair again.
■
Reset your headphones (directions are on
pg 10).
12 HOW TO USE