Use and Care Guide
Eco-65 Installation and Operation Manual
60
8.3.8 I Code
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND APPEARS ON THE
CONTROL BOARD
Possible Cause:
Possible Remedy:
1. The igniter fuse on the
control board has blown.
Test the resistance (ohms, Ω) with a multimeter. If the
value is near zero, replace the igniter and the F3 fuse.
2. The wiring harness
shorted.
Inspect the wiring and replace any defective wire and or
connector. Make sure the wires are not shorted to the
stove frame. Locate the fuse F3 on the control board and
replace it. See Section 9.2: Testing a Component) and
follow instructions for component check. Test the igniter to
see if it glows. It should take no longer than two minutes.
8.3.9 A Code
STOVE STARTS, BUT DOESN’T FEED PELLETS AND APPEARS ON THE CONTROL
BOARD
Possible Causes:
Possible Remedies:
1. The auger
jammed or
auger motor
failed.
See Section 9.2: Testing a Component and test auger motors
independently. If one of the motors is not running check if motor is
defective or if the auger is jammed. Make sure that the hopper lid is
closed. If the auger motor seems defective, check to make sure that
electrical connections are not loose and check the fuses F2 and F6 on
the control board. A defective fuse will be darkened or will have a
broken filament. If the fuses are good, the auger motor may be jammed
by an object.
If the auger is jammed, remove it from its housing (see drawing Section
8.3.3: E Code.) NOTE: IF THE HOPPER AUGER MOTOR FAILED OR
THE HOPPER AUGER IS JAMMED, TO AVOID PELLET SPILLAGE,
EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING
THE FOLLOWING TESTS. Disconnect the motor and then remove the
four screws on the steel plate that holds the auger shaft to the auger
housing. To have an easier access, remove the rear panel for an easier
access. Pull out the auger from the housing. Once the auger has been
removed, make sure the auger is straight, that the surface is not
damaged and there are no burrs, or broken welds. Remove any foreign
material that may have caused the jam. Inspect the auger housing for
signs of damage such as burrs, rough spots, or grooves cut into the
metal that could have caused a jam. Clean the auger housing thoroughly
to remove all pellet dust.
2. The wiring
harness shorted.
Make sure the auger motor wiring is properly connected and not
shorted.