Use and Care Guide

Eco-65 Installation and Operation Manual
55
8.3.3 E Code
STOVE SHUTS OFF AND DISPLAYS WARNING CODE
Possible Causes:
Possible Remedies: (Unplug stove first when
possible)
1. The stove ran out of pellets.
Refill the hopper. Erase the error code and press
the auger button (see Section 5.1.2: Fuel Feed
Button).
2. The burn pot holes are blocked.
Remove the burn pot and clean it thoroughly.
3. The air intake, the inner parts of
the combustion chamber or the
venting system is partly blocked.
Follow instructions in the Maintenance section.
4. One or both auger motors are
jammed or have failed.
See Section 8.2: Testing a Component and test
auger motors independently. If one of the motors is
not running check if motor is defective or if the
auger is jammed. Make sure that the hopper lid is
closed. If the auger motor seems defective, check to
make sure that electrical connections are not loose
and check the fuses F2 and F6 on the control board.
A defective fuse will be darkened or will have a
broken filament. If the fuses are good, the auger
motor may be jammed by an object.
If the auger is jammed, remove it from its housing
(see drawing below). NOTE: IF THE HOPPER
AUGER MOTOR FAILED OR THE HOPPER
AUGER IS JAMMED, TO AVOID PELLET
SPILLAGE, EMPTY THE HOPPER OF ITS
CONTENTS BEFORE EXECUTING THE
FOLLOWING TESTS. Disconnect the motor and
then remove the four screws on the steel plate that
holds the auger shaft to the auger housing. To have
an easier access, remove the rear panel for an
easier access. Pull out the auger from the housing.
Once the auger has been removed, make sure the
auger is straight, that the surface is not damaged
and there are no burrs, or broken welds. Remove
any foreign material that may have caused the jam.
Inspect the auger housing for signs of damage such
as burrs, rough spots, or grooves cut into the metal
that could have caused a jam. Clean the auger
housing thoroughly to remove all pellet dust.