Product Manual

Eco-65 Installation and Operation Manual

8.3.9 A Code

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND APPEARS ON THE

CONTROL BOARD

Possible Causes: Possible Remedies:

1. The auger jammed or auger motor failed. See Section 9.2: Testing a Component and

test auger motors independently. If one of the

motors is not running check if motor is

defective or if the auger is jammed. Make

sure that the hopper lid is closed. If the auger

motor seems defective, check to make sure

that electrical connections are not loose and

check the fuses F2 and F6 on the control

board. A defective fuse will be darkened or

will have a broken filament. If the fuses are

good, the auger motor may be jammed by an

object.

If the auger is jammed, remove it from its

housing (see drawing Section 8.3.3: E

Code.) NOTE: IF THE HOPPER AUGER

MOTOR FAILED OR THE HOPPER AUGER

IS JAMMED, TO AVOID PELLET

SPILLAGE, EMPTY THE HOPPER OF ITS

CONTENTS BEFORE EXECUTING THE

FOLLOWING TESTS. Disconnect the motor

and then remove the four screws on the steel

plate that holds the auger shaft to the auger

housing. To have an easier access, remove

the rear panel for an easier access. Pull out

the auger from the housing. Once the auger

has been removed, make sure the auger is

straight, that the surface is not damaged and

there are no burrs, or broken welds. Remove

any foreign material that may have caused

the jam. Inspect the auger housing for signs

of damage such as burrs, rough spots, or

grooves cut into the metal that could have

caused a jam. Clean the auger housing

thoroughly to remove all pellet dust.

2. The wiring harness shorted. Make sure the auger motor wiring is properly

connected and not shorted.