Product Manual

Eco-65 Installation and Operation Manual
56
8.3.3 E Code
STOVE SHUTS OFF AND DISPLAYS WARNING CODE
Possible Causes:
Possible Remedies: (Unplug stove first
when possible)
1. The stove ran out of pellets. Refill the hopper. Erase the error code and
press the auger button (see Section 5.1.2:
Fuel Feed Button).
2. The burn pot holes are blocked. Remove the burn pot and clean it thoroughly.
3. The air intake, the inner parts of the
combustion chamber or the venting
system is partly blocked.
Follow instructions in the Maintenance
section.
4. One or both auger motors are jammed or
have failed.
See Section 8.2: Testing a Component and
test auger motors independently. If one of the
motors is not running check if motor is
defective or if the auger is jammed. Make
sure that the hopper lid is closed. If the auger
motor seems defective, check to make sure
that electrical connections are not loose and
check the fuses F2 and F6 on the control
board. A defective fuse will be darkened or
will have a broken filament. If the fuses are
good, the auger motor may be jammed by an
object.
If the auger is jammed, remove it from its
housing (see drawing below). NOTE: IF THE
HOPPER AUGER MOTOR FAILED OR THE
HOPPER AUGER IS JAMMED, TO AVOID
PELLET SPILLAGE, EMPTY THE HOPPER
OF ITS CONTENTS BEFORE EXECUTING
THE FOLLOWING TESTS. Disconnect the
motor and then remove the four screws on
the steel plate that holds the auger shaft to
the auger housing. To have an easier access,
remove the rear panel for an easier access.
Pull out the auger from the housing. Once the
auger has been removed, make sure the
auger is straight, that the surface is not
damaged and there are no burrs, or broken
welds. Remove any foreign material that
may have caused the jam. Inspect the auger
housing for signs of damage such as burrs,
rough spots, or grooves cut into the metal