Product Manual

Eco-65 Installation and Operation Manual
50
8.3 Main Error Codes, Possible Causes and Solutions
WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST,
MANIPULATE OR REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE
DISCONNECTED FROM THE WALL OUTLET.
This section contains main error codes, possible causes and many suggestions to guide you
in resolving them. After giving an error code, your stove will shut down by itself and start a
cool down cycle. If you want to start your stove again, you will need to press on the
button and then on the button. Your stove will only restart when the cool down cycle is
completed.
NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN THE
FOLLOWING SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH YOUR
STOVE, CALL YOUR LOCAL DEALER OR A SERVICE TECHNICIAN AT [phone].
YOU CAN ALSO WRITE AN EMAIL TO [e-mail]. ALL EMAILS
ARE ANSWERED WITHIN A 24H DELAY.
NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE
SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND.
(THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE HOPPER LID).