Operating instructions
Heatmax Furnace Installation and Operation Manual   
67 
 Appendix 5: Troubleshooting 
PROBLEM CAUSES  SOLUTIONS 
Heating inefficient during the first 
combustions. Lack of draft. 
Improper adjustment of the barometric 
damper (opened too wide). Chimney 
flue restriction (too long. 90
o
 elbows) 
Adjust the damper, minimize the 
smoke pipe length and use 45
o
elbows. 
Furnace burns well, warm air plenum 
is very hot but there is not much heat 
coming out in the room. 
Improper installation of the ducts, low 
static press0ure, unbalanced system 
(too many warm air outlets and not 
enough cold air inlets). 
Rearrange the ducting to respect the 
minimum static pressure of 0.20 in. 
w.c. 
Furnace consumes a lot of wood.  Damper switch left always on. The 
thermostat which controls the damper 
is continuously activated or is too 
close to a source of cold air. Damper 
not properly adjusted. House not 
insulated enough. Ash plug and 
drawer are not tightly closed. Furnace 
too small for the surface to be heated. 
Unbalanced ventilation system, very 
little heat where the thermostat is 
located. 
If manually controlled, install a wall 
thermostat. Relocate the thermostat.  
Rebalance the ventilation system in 
order to increase the air flow in the 
room where the thermostat is located. 
A lot of creosote, moderate heat 
output. 
Wet wood, lack of draft. Barometric 
damper not properly adjusted.  
Restriction in the furnace or chimney. 
Use dry wood. Adjust the barometric 
damper. Clean the chimney, flue pipe 
and the furnace exchangers. 
Furnace heats a lot but the warm air 
duct does not get hot. 
Wet wood or low grade wood. No 
static pressure. Unbalanced 
ventilation system. 
Use dry wood. Rearrange the 
ventilation system correctly. 
Primary air inlet damper never opens.  Furnace  is  not  plugged-in.or  an 
electrical component is faulty. 
Make sure the furnace is plugged-in a 
functional power outlet. Test and 
replace if necessary, control switch, 
thermostat, themodisc and damper 
motor. 
IMPORTANT NOTE 
FOR, INSTALLATION OF A CENTRAL HEATING VENTILATION SYSTEM, IT IS 
HIGHLY RECOMMENDED TO CONSULT A HEATING SYSTEM VENTILATION 
SPECIALIST. 
N.B.: STOVE BUILDER INTERNATIONAL INC. IS NOT RESPONSIBLE FOR POOR 
APPLIANCE PERFORMANCES, DUE TO IMPROPER INSTALLATION OF EXHAUST 
SYSTEM OR DUCTING. 










