User Guide

Drobo5N2 User Guide 22
1.2.1 Overview of First Time Setup
This section explains how to set up your Drobo 5N2 for the first time.
1.2.1.1.1.1 Checking Box Contents
When you open the product’s box, you will find the components listed below.
●
Drobo 5N2
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Two 6ft (1.8m) Ethernet cable
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6ft (1.8m) power cord with power supply
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Quick Start Card
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Safety and Warranty Guide
Steps for setting up your Drobo 5N2 are as follows:
1.
When you first receive a new Drobo 5N2, you must use the Drobo Dashboard app to update it to
the latest firmware release
Important Note:
If you are a first-time Drobo user, simply install the latest version of Drobo Dashboard. If
you are an existing Drobo user and have a Drobo Dashboard version earlier than
2.7.0 installed, then you must follow these instructions to uninstall Drobo Dashboard prior to
installing the latest version:
What is the proper way to uninstall and re-install Drobo
Dashboard on my Mac?
2. Connect the data port of the Drobo to an Ethernet switch.
3.
Ensure that the Mac or PC you are using for this setup has a valid Internet/network connection.
4.
If you are using a Mac, ensure that the Firewall (System Preferences > Security &
Privacy > Firewall) is set to "allow incoming" for DD service (Drobo Dashboard).
5.
Verify that the Drobo is powered off.
6.
Insert the drives.
7. Turn on the Drobo.
Warning:
Powering on the Drobo will begin the disk format process. Please be aware that all data on
the disks will be erased.