User Manual

Drobo 5C User Guide 66
1.3.7 Getting Technical Support
To get technical support from Drobo, make sure you have registered your Drobo 5C at
the Drobo Log In page. If not registered yet, go to Drobo Support page for details on how
to contact support.
You can also use the Help and Support page in the Drobo Dashboard for registration.
The Help and Support page opens and allows you to register your Drobo, access the
online user guide and knowledge base, contact the Drobo support team and create a
diagnostics file.
You can also obtain additional hardware and phone support by purchasing DroboCare™.
To know more details on DroboCare™ and how to purchase it, visit the DroboCare page
on our website. Also, see our DroboCare FAQ.