User Manual

Drobo 5C User Guide 39

For more info, please see: How do I contact technical support?

9. After the device reboots, follow the on-screen instructions on the Drobo Dashboard

to format the volume.

10. If the red drive lights are seen again (e.g. "Unknown Disk Set"), please go to the

Drobo Dashboard's Tools section and choose ERASE (reset), allowing reboot of the

Drobo 5C.

11. Alternatively, you can use the pinhole method to format the disk. For more

information on formatting the disk with pinhole method, see How can I clear all my data

off my Drobo storage device and start anew? This is for new setups only where the

drives have no data.

Warning:

This procedure will erase all data from all drives and return your Drobo 5C to

default settings.

Note:

If you need to assess that the process is moving smoothly, see Understanding the

indicator lights (LEDs).

Next in the Setup for Your Drobo 5C

Registering Your Drobo 5C

Return to Setting Up Your Drobo 5C