User Guide

Drobo 5C Getting Started Guide 34
Note:
You can access our knowledge base from the Drobo Support page.
3.6 Registering your Drobo 5C
If you did not register your Drobo 5C during setup, you can do so from the Drobo Dashboard. For
more information on registering your Drobo 5C, see Registering your Drobo 5C.
3.7 Getting technical support
To get technical support from Drobo, make sure you have registered your Drobo 5C at the Drobo Log
In page. If not registered yet, go to Drobo Support page for details on how to contact support.
You can also use the Help and Support page in the Drobo Dashboard for registration. The Help
and Support page opens and allows you to register your Drobo, access the online user guide and
knowledge base, contact the Drobo support team and create a diagnostics file.
You can also obtain additional hardware and phone support by purchasing DroboCare™. To know
more details on DroboCare™ and how to purchase it, visit the DroboCare page on our website. Also,
see our DroboCare FAQ.