User Guide

Drobo 5C Getting Started Guide 21
formatting the disk with pinhole method, see How can I clear all my data off my Drobo storage
device and start anew? This is for new setups only where the drives have no data.
Warning:
This procedure will erase all data from all drives and return your Drobo 5C to default settings.
Note:
If you need to assess that the process is moving smoothly, see Guide to meaning of indicator lights
(LEDs).
2.5 Registering your Drobo 5C
If you did not register your Drobo 5C during setup, then you register it from the Drobo Dashboard.
Note:
Make sure you are connected to the Internet before performing this action.
To register your Drobo 5C from the Drobo Dashboard:
1. From the All Drobos page in the Drobo Dashboard, select Drobo 5C and click the Help and
Support option on the Navigation menu.
2. The Help and Support page for Drobo 5C opens.