Getting Started Guide Drobo Model B800i
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Table of Contents BEFORE YOU BEGIN Checking Box Contents Drobo Model B800i Checking System Requirements Operating Systems Supported for Drobo Model B800i Cable Interfaces Supported Checking the Hardware You Need Selecting Hard Drives Determining How Much Hard Drive Space You Need Using a Router or Switch Using an Uninterruptible Power Supply (UPS) or Power Surge Protector SETTING UP IN JUST A FEW STEPS! Installing Drobo Dashboard Installing Drobo Dashboard from the Resource CD Installing Drobo Dashboard fr
Before You Begin Congratulations on your new Drobo! This Getting Started Guide will help you get your Drobo set up in just a few steps. Before you begin, it’s a good idea to check your system and hardware requirements. In this chapter, you will: t $IFDL CPY DPOUFOUT t $IFDL TZTUFN SFRVJSFNFOUT t &OTVSF UIBU ZPV IBWF UIF IBSEXBSF ZPV OFFE GPS ZPVS %SPCP EFWJDF Checking Box Contents Check your product’s box to ensure it contains all the components listed below.
Cable Interfaces Supported Your Drobo uses the following two types of ports. Note: Only the USB cable interface or the iSCSI (Ethernet) cable interface can be used at any one time. If both are plugged in, only the USB interface will be active. USB 2.0 USB (Universal Serial Bus) is a popular interface that allows you to attach additional hardware devices to your computer in a plug-and-play style.
Notes: - Drobo B800i’s iSCSI connection supports gigabit Ethernet connections (1000 Mbit/s) for optimal performance. Although your Drobo B800i will auto-negotiate the highest connection speed available to your computer, router or switch, iSCSI is designed for higher speeds and does not perform as well at slower speeds. - You can purchase an add-on gigabit Ethernet adapter card for your computer if needed. Note, however, that a regular network adapter card is required, as Data Robotics, Inc.
Determining How Much Hard Drive Space You Need In order to protect your data from hard drive failure, your Drobo device requires more space than what you will use for your data, sometimes as much as double or more the amount of space. The best way to determine how much usable, protected storage space you will have available for your data, based on the number and capacity of your drives, is to use our Capacity Calculator at http://www.drobo.com/resources/calculator.php.
Setting Up in Just a Few Steps! Once you have unpacked your Drobo device from its box and ensured you meet all system and hardware requirements, it’s time to set up your Drobo B800i for use. This can be done in just a few steps. 1. Install Drobo Dashboard. 2. Insert the hard drives. 3. Connect the cables with USB and power on your Drobo device. Note: The USB connection is used for the initial setup and for administrative purposes only. 4. Set the administrator username and password. 5.
Installing Drobo Dashboard Drobo Dashboard is the software companion to your Drobo device, enabling you to easily set up and manage your Drobo B800i. You install Drobo Dashboard from the Resource CD that came with your product. During the installation process, you can set Drobo Dashboard to automatically install version updates, which we highly recommend. Drobo software and firmware updates can also be installed from www.drobo.com/support/updates.php.
3. A dialog box may appear, asking you to select your language from the drop-down list. After doing so, click the OK button. The Drobo Dashboard Installation Wizard appears, preparing to install. 4. Click the Next button (Windows) or the Continue button (Macintosh), as appropriate. Note: If the Microsoft iSCSI Initiator window appears, click the Yes button. Follow the instructions to install the Microsoft iSCSI Initiator, clicking the Next button as needed.
6. When you reach the ready to install page, click the Install button. Depending on your operating system, one of the following may result: t *O TPNF 8JOEPXT PQFSBUJOH TZTUFNT B 8JOEPXT "DDFTT $POUSPM EJBMPH CPY appears, asking if you want to allow changes to your computer. Click the Allow or Yes button, as appropriate. t *O UIF .BDJOUPTI ZPV XJMM CF QSPNQUFE GPS ZPVS BENJOJTUSBUPS QBTTXPSE &OUFS JU and click the appropriate button. Drobo Dashboard installs on your computer. 7.
Installing Drobo Dashboard from the Website You can install Drobo Dashboard from www.drobo.com/support/updates.php. Note, however, that the latest version may be released with new products (on a Resource CD) for a short period of time before being made available on this website. 1. Using your browser on an active Internet connection, navigate to www.drobo.com/support/updates.php. 2. Locate the link for the latest Drobo Dashboard software and click on it. 3.
1. Remove the face plate from the front of your Drobo B800i by pulling it off. 2. With one hand, hold the hard drive so that its connectors are positioned at the device and toward the left. Connectors Warning: For optimal performance, keep the Drobo B800i in its normal horizontal position. If placed on its side, hard drives may disconnect. 3. With your other hand, use your thumb to depress and hold open one of the drive locks to a selected data bay. Refer to the image below.
Connecting the Cables with USB and Turning On Your Drobo Device After installing Drobo Dashboard and inserting the hard drives into your Drobo B800i, you are ready to connect the cables. You will first connect your Drobo B800i to a host computer using your USB connection for the initial, administrative setup only—regardless of how you plan to use your Drobo B800i. After the initial setup, you can use your Drobo B800i with iSCSI, and also implement its use in a multi-host, virtual environment if desired.
Turning On Your Drobo Device t 8JUI %SPCP %BTICPBSE PQFO PO ZPVS DPNQVUFS QSFTT UIF QPXFS UPHHMF CVUUPO PO UIF back of your Drobo device once. Your Drobo device powers on and displays in Drobo Dashboard, as follows. The next step is to set the administrator username and password for your Drobo B800i.
Setting the Administrator Username and Password Follow these steps while still connected to the Drobo B800i via the USB cable. 1. In Drobo Dashboard, double-click your Drobo B800i on the All Devices page. The Capacity and Tools page appears. 2. Click the link that reads: Click here to password protect this Drobo device. The Admin Settings page appears. 3. Ensure that the Enable administrative password protection check box is selected. 4. In the Username text box, enter a username for the administrator. 5.
10. In the Password text box, enter the administrator’s password. 11. Click the OK button. Your username and password is set up and you are logged in to this Drobo B800i. Setting Up Your Drobo B800i for iSCSI Before you can use your Drobo B800i with iSCSI (Ethernet), you need to configure your Drobo B800i’s iSCSI settings while still connected via the USB cable.
Configuration Options What iSCSI settings you configure depend on how you plan to set up your Drobo B800i. With iSCSI, you have the option to set up your Drobo B800i in one of three general configurations. 1. Directly connect your Drobo B800i via one of its iSCSI (Ethernet) ports to your computer’s Ethernet port for optimal performance. In this configuration, you do not need to set a static IP address for that port.
For this configuration, after reading this section, see the following steps in “Configuring iSCSI Settings” on page 19. 3. Connect your Drobo B800i via one of its iSCSI (Ethernet) ports to a switch (or router) in which another Ethernet port on the switch (or router) is connected to your network. In this configuration, you will need to manually set IP addresses for your Drobo B800i.
Configuring iSCSI Settings 1. Once the connection between your Drobo B800i and host computer has been established via your USB connection, your Drobo B800i appears in Drobo Dashboard on the All Devices page as follows. 2. To manually assign IP addresses and modify other iSCSI settings, first click the Settings option on the Navigation menu, and click Network. The Network (iSCSI) Settings page appears. 3. In the iSCSI 1 area, change the settings for the first iSCSI port as needed. drobo.
Notes: - If you are using a router, be sure to use an IP address that is outside the range of IP addresses your router might assign with DHCP (Dynamic Host Configuration Protocol). Check the documentation for your router for more information. - If you choose to modify the Frame size (MTU), ensure that the size you enter is supported by your computer and router or switch. There needs to be end-to-end matching of MTU settings, from the Drobo B800i to your switch or router to your host computer.
1. Safely shut down your Drobo B800i from Drobo Dashboard. For steps, see “Safely Shutting Down Your Drobo B800i” on page 31. Drobo B800i powers down and no longer appears in Drobo Dashboard. 2. Disconnect the USB cable from the Drobo B800i and host computer. 3. Connect one end of the Ethernet cable into the iSCSI (Ethernet) port on the Drobo B800i, and the other end into your host computer, router or switch. 4.
Formatting the Drives into Volumes Once your Drobo B800i is connected via its iSCSI (Ethernet) connection, you will then need to format the drives. Note: You can only format drives while connected via iSCSI. Before doing the steps to format the drives, however, it is important to know the number of volumes, or Logical Unit Numbers (LUNs), you would like to create, the sizes of those volumes and the file system format you will choose when you format the drives.
Important Notes: - Volume size does not represent how much actual storage space is available on your Drobo B800i. It represents virtual storage space. For example, your Drobo B800i may be loaded with 4TB of hard drive space, but you can create a volume of 16TB. What this enables you to do is add more capacity to your Drobo B800i (by inserting an additional drive or replacing a smaller capacity drive with a larger capacity one) without having to format an additional volume.
Creating Volumes Now that your Drobo B800i is connected via iSCSI (Ethernet), you are ready to format the drives into volumes. 1. In Drobo Dashboard, select your Drobo B800i from the All Devices page, then click the Volumes option on the Navigation menu. The Volumes page appears, displaying a default, unformatted volume. 3. Click the Add button to create a new volume. The Format Type page appears.
t 'PS UIF .BDJOUPTI UIF GPMMPXJOH BQQFBST 4. Select the appropriate file format for your operating system. Important Note: If you plan to use your Drobo B800i in a virtual environment, you must select the Multi-Host option. Otherwise, only one server in that environment will be able to see the volumes (or LUNs). 5. Afterwards, click the Next button. The Volume Size page appears. 6. Click and drag to slide the pointer to the size of the volume you would like to create, and then click the Next button.
Note: Multi-host, virtual environments support volume (or LUN) sizes no greater than 2TB. Tip: We recommend that you select the largest size available, enabling you to increase the number and capacity of your drives without having to format an additional volume. The Volume Name page appears. 7. From the Drive Letter drop-down list, select the letter for the drive to which you will assign the volume. 8.
The Volumes page appears, displaying the volume you just created. Note: The volume will not format until you click the Apply button. 9. You can create additional volumes by repeating steps 3 through 8. Tip: We recommend that you delete the default, unformatted volume by selecting it and clicking the Delete button. 10. When finished, click the Apply button. The Confirm dialog box appears, asking if you want to apply volume changes. 11. Click the Yes button. The volume(s) are formatted. drobo.
Note: Some Windows operating systems and the Macintosh operating system will also prompt you to format the drives. If so, click Cancel or Ignore, as appropriate. When changes are complete, a message appears to let you know. 12. Click the OK button. If you want to set a CHAP password for a volume, see “Setting CHAP Passwords for Volumes” in the Online User Guide. Once volumes have been created, you can easily mount them on the Volumes page.
Where to Go from Here After you’ve set up your Drobo B800i, you’re ready to store and back up data onto your Drobo device.
Keeping Your Software Up to Date To ensure optimal performance, we highly recommend that you set your Drobo device to automatically check for software updates. (You may have already done this during the initial setup.) This feature keeps both Drobo Dashboard and your product’s firmware current. You can also install updates from www.drobo.com/support/updates.php.
Safely Shutting Down Your Drobo B800i If you plan to shut down your Drobo device for any reason, it is very important that you always do so safely. Improper Drobo device shutdowns may cause file corruption and/or data loss.
2. Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green. This indicates that your Drobo device is busy working to protect your data. Wait until these lights are a solid green. 3. In Drobo Dashboard, double-click the Drobo device that you would like to shut down from the All Devices page. The Capacity and Tools page appears. 4. On the Capacity and Tools page, click the Tools drop-down list, and select the Shutdown icon.
Using the Online User Guide After you’ve set up your Drobo device, you’re ready to use it to store and back up data. To learn how to manage and use your Drobo device, refer to the Online User Guide for your product, which can be found within your Drobo Dashboard software by clicking the Help option on the Navigation menu. The latest version can also be found at www.drobo.com/support/documentation.php.
Troubleshooting Your Setup If… :PVS .BDJOUPTI 04 9 4OPX -FPQBSE EJTQMBZT B OPO SFBEBCMF EJTL QPQVQ NFTTBHF XIFO you try to connect to your Drobo B800i… Then… Click the Ignore button and use Drobo Dashboard to manage your volumes. This is a harmless warning message and will not cause any issues with your Drobo B800i or Macintosh.
If… You are running the latest version of Drobo Dashboard under Windows Server 2008, but cannot format your Drobo B800i using the iSCSI connection… Then… Use the following procedure to format your volume(s). Steps These steps use Disk Manager and do not require you to change data interfaces for the formatting process. 1. Use Drobo Dashboard to create, but not format, your volume(s) on the DroboElite/B800i: t %PVCMF DMJDL PO UIF %SPCP # J PO UIF All Devices page.
3. After doing this, you will need to set up your DroboElite/B800i as you did initially: by first connecting with USB to configure the network settings, safely shutting the unit down and then connecting via iSCSI to complete the formatting process. For steps, see these topics in this Getting Started Guide. 4. Once connected with iSCSI, use Drobo Dashboard to create and format volumes. For steps, see the appropriate topic in this Getting Started Guide. 5. Once formatting completes, re-start your server.
If… You would like to share your Drobo device between different computers, such as a Macintosh and a Windows-based computer… Then… You can employ one of two methods to do this. You can format the drives in your Drobo device with a file system that computers understand. Using the “FAT32” formatting options from Drobo Dashboard ensures that the Macintosh and Windows-based computers will be able to read and write data on the Drobo device.
Index administrator password, 15 administrator username, 15 best practices, 29 capacity, 6 - increasing, 6 Capacity Calculator, 6 connecting cables, 13, 20 data bay, 12 data bay indicator lights, 12 drive lock, 12 Drobo Dashboard, 8, 11 Ethernet, 4, 6, 16 file system format, 22, 25 firewall, checking settings, 18 firmware, 8, 29 formatting the drives, 22 hard drives - capacity, 5 - inserting, 11 - SATA, 5 - selecting, 5 increasing capacity, 6 installing Drobo Dashboard, 8 installing software updates, 29 iS
Safety and Warranty
Safety and Warranty Safety This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operational precautions of which you should be particularly aware. Please read these instructions before operating Drobo, DroboPro, DroboElite, DroboFS, ProFS, B800i or B800fs and save them for future reference. 1. Read all instructions: All safety & operating instructions should be read and understood before operation. 2.
Drobo Specifications & Systems Requirements – Power Supply: AC Input: 100-240VAC~2.5A, 50-60Hz; DC Output: 12-17VDC 6.6A & 80W Max.; Drobo Power Consumption: 4A @ 12V (48W); Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): -10°-60°C (14°-140°F); Altitude (operating): 2km (6,562 ft.); Operating Humidity: 5% - 80%; Dimensions: 6.0” wide x 6.3” tall x 10.7” long (152.4mm wide x 160mm tall x 271.8mm long); Weight: 6 lbs. 11.3 ozs. (without power supply); Storage: Accepts up to four 3.
Industry Canada Statement Complies with the Canadian ICES-003 Class B specifications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
LIMITED WARRANTY – NORTH AMERICA AND ASIA PACIFIC COVERAGE Data Robotics' warranty obligations are limited to the terms set forth herein. This Limited Warranty applies only to product manufactured by or for Data Robotics that can be identified by the "Data Robotics" trademark, trade name, or logo affixed to them ("Product") and is provided only to the original end-user purchaser of the Product ("You" or “Your”).
Technical Support: During the Warranty Period, You, as part of this limited warranty coverage, are entitled to access Data Robotics' online help resources to address any question about the Product ("Online Help Resources"). For a period of ninety days from purchase by You ("Technical Support Access Period"), as part of this limited warranty coverage, if the Online Help Resources don't address the support issue, You are entitled to initiate a support request online at www. datarobotics.com/support.
LIMITED WARRANTY - EMEA WHAT THIS DOCUMENT IS ABOUT This document gives you additional legal protection for faulty Data Robotics products. It is in addition to and not in substitution for your statutory rights as a consumer against Data Robotics, where you bought the product direct from our online store or the retailer who you bought the product from relating to faulty or misdescribed goods or services.
Business users Where you have bought the Product primarily for business use, the following limitation on Data Robotics’ liability under this Limited Warranty apply: TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED, AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING, WITHOUT LIMITATION, WARRANTIE
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