Drobo 5D Getting Started Guide
Table of Contents Before You Begin ............................................................................................................ 3 Product Features at a Glance ................................................................................................................... 3 Checking Box Contents ............................................................................................................................ 4 Checking System Requirements .........................................
Before You Begin Before you begin setting up your Drobo 5D, it’s a good idea to check system and hardware requirements. This section covers the following topics: Product Features at a Glance Checking Box Contents Checking System Requirements Checking the Hardware You Need Product Features at a Glance For a quick overview of features of the Drobo 5D, refer to the following images. Figure 1: Front of the Drobo 5D with the bezel (faceplate) removed.
Figure 2: Back of the Drobo 5D. Checking Box Contents Check your product's box to ensure it contains all the components in the list below. • Drobo 5D • 2 m (6.6 ft) USB 3.0 cable • 1.8 m (6.
Checking System Requirements Check to ensure your operating system and cable interface are supported. This section covers the following topics: Operating Systems Supported Connectivity Interfaces Supported for the Drobo 5D Operating Systems Supported Operating systems supported for the Drobo 5D are as follows. • OS X 10.7.x Lion • OS X 10.8.
The Drobo 5D has two Thunderbolt ports, enabling you to take advantage of Thunderbolt's daisychaining capabilities. With Thunderbolt, you can daisy-chain up to six peripheral devices and one display from a single computer. Note that because Thunderbolt has dual-protocol support (with DisplayPort and PCI Express), you can connect your computer to Thunderbolt devices or DisplayPort products. You can also connect non-Thunderbolt devices at the end of a daisy-chain by using Thunderbolt technology adapters.
2. Multiple Drobo devices connected in a chain with a DisplayPort monitor at the end. 3. Your Drobo device connected to an external Thunderbolt monitor that is then connected to a computer (with the Drobo device at the end).
USB 3.0 USB (Universal Serial Bus) is a popular interface that allows you to attach additional hardware devices to your computer in a plug-and-play style. USB 3.0, also known as SuperSpeed USB, provides data transfer speeds of up to 4.8 Gbit/s, much faster than USB 2.0. In order to take advantage of this technology, your Drobo 5D must be connected to a USB 3.0 port on your computer. If your computer does not have USB 3.0, you can consult with your computer manufacturer to find a compatible USB 3.0 card.
Important Notes: - If an incompatible SSD is inserted into the Drobo device, the drive light will blink red, indicating the need to replace that drive. Please refer to our web page on compatible drive options. for more information. - The mSATA SSD card is not part of the disk pack of your Drobo 5D, allowing you to leave it installed even if you transfer drives from the drive bays to another Drobo device, for example.
Determining Drive Space Requirements In order to protect your data from drive failure, your Drobo 5D requires more space than what you will use for your data, sometimes as much as double or more the amount of space. The best way to determine how much usable, protected storage space you will have available for your data, based on the number and capacity of your drives, is to use our Capacity Calculator at www.drobo.com/calculator.
Setting Up Your Drobo 5D Once you have unpacked your Drobo 5D from its box and ensured you meet all system and hardware requirements, it is time to set up your Drobo 5D for use. This can be done in just a few easy steps! 1. Install Drobo Dashboard. 2. Install an mSATA Card (optional). 3. Insert the drives. 4. Connect the cables. 5. Turn on the power and format the drives.
On a Mac, this screen appears as follows. In Windows, this screen appears as follows.
2. Click the Next (Windows) or Continue button (Mac), as appropriate. Note: If the Microsoft iSCSI Initiator window appears, click the Yes button. Follow the instructions to install the Microsoft iSCSI Initiator, clicking the Next button as needed. When finished, you are returned to the InstallShield Wizard to continue installation. 3. Follow the directions of the Installation Wizard, clicking the Next or Continue button after each page, as appropriate. 4.
In Windows, this screen appears as follows. Depending on your operating system, one of the following may result: • On a Mac, you will be prompted for your administrator password. Enter it and click the appropriate button. • In some Windows operating systems, a Windows Access Control dialog box appears, asking if you want to allow changes to your computer. Click the Allow or Yes button, as appropriate. Drobo Dashboard installs on your computer. 5.
Drobo 5D Getting Started Guide 15
Installing an mSATA SSD You can install an mSATA SSD into your Drobo 5D. Doing so provides accelerated performance when reading data from your Drobo 5D. For more information on drive requirements, see Selecting Drives. It is best to install the mSATA SSD before inserting drives into the Drobo 5D's drive bays. Important Notes: - The mSATA SSD is not part of your Drobo device's disk pack, so you can add or remove it at any time. - Your Drobo device must be powered off and unplugged before installation.
Inserting the Drives After installing Drobo Dashboard and, if needed, installing an mSATA SSD, you are ready to insert drives into your Drobo 5D. For more information on drive requirements, see Selecting Drives. Warning! Any pre-existing data on the drives will be erased, as the drives will be formatted. If you wish to keep the data, copy it to another drive or medium before using with your Drobo device. Note: Once you insert the drives into your Drobo device, they function as a unit or “pack.
Connecting Cables on Your Drobo 5D After installing Drobo Dashboard and inserting the drives into your Drobo 5D, you are ready to connect the power and data cables on your Drobo device. There are two ways you can connect the data cables: • You can connect the Drobo 5D directly to your computer using the Thunderbolt port USB or the 3.0 port. For information on the different connectivity interfaces available and their requirements, see Connectivity Interfaces Supported for the Drobo 5D.
Daisy-chaining with Your Drobo 5D With the Thunderbolt port, you can connect the Drobo 5D directly to your computer or to another Thunderbolt-enabled device in a daisy-chain manner. The Drobo 5D performs best when it is the first in the daisy-chain, but it can also be in the middle or at the end. You can daisy-chain up to six peripheral devices and one display (which can be a DisplayPort monitor) from a single computer. The non-Thunderbolt display needs to be at the end of the chain.
2. Multiple Drobo devices connected in a chain with a DisplayPort monitor at the end. 3. Your Drobo device connected to an external Thunderbolt monitor that is then connected to a computer (with the Drobo device at the end).
As you follow the steps below, refer to the following image. 1. Plug one end of the Thunderbolt cable into the back of your Drobo 5D. 2. Do one of the following: • Plug the other end of the cable into your host computer, so that the Drobo 5D is the first peripheral in the daisy-chain. Be sure to connect the next Thunderbolt-enabled peripheral or non-Thunderbolt display monitor to the second port on your Drobo 5D, as needed to extend the chain.
Formatting the Drives After installing Drobo Dashboard, inserting the drives into your Drobo 5D and connecting cables, you are ready to turn on your Drobo device and format the drives. Before following steps for this, however, it is important to know what file system format and volume size you will choose when you format the drives.
Turning On Your Drobo 5D and Formatting the Drives With Drobo Dashboard installed on your host computer and cables connected, you are ready to turn on your Drobo device and format the drives. 1. With Drobo Dashboard open on your computer, press the power toggle button on the back of your Drobo device once. Your Drobo device powers on and appears on the All Drobos page in Drobo Dashboard. Note: Some Windows and Mac operating systems will also prompt you to format the drives.
The File Format page for Drobo 5D in Windows: 4. Select the appropriate file format for your operating system and click the Next button.
The Volume Size page opens. 5. Click and drag to slide the pointer to the size of the volume you would like to create, and then click the Next button. Tip: We recommend that you select the largest size available, enabling you to increase the number and capacity of your drives without having to format an additional volume.
The Volume Name page opens. 6. If applicable, from the Drive Letter drop-down list, select the drive letter to assign to the volume. 7. In the Name text box, modify the default name for the volume as you like. Tip: We recommend using the word “volume” in the name so as not to confuse the volume name with your Drobo device’s name. 8. Click the Next button. The Confirm Format page opens. 9. Click the Format button.
10. Click the OK button. Your Drobo device displays on the Status page of Drobo Dashboard, as follows. Note: Drobo Dashboard automatically assigns “Drobo” as the default name for your Drobo device, which you can rename later.
Where to Go Next After you’ve set up your Drobo 5D, you’re ready to store and back up data onto it. Next steps include the following. Click on a topic to learn more.
The Dashboard Preferences page opens. 3. Ensure that the Enable automatic check for updates check box is selected, and then click the OK button. You can also deselect the Enable automatic check for updates check box, though we recommend that you keep it selected. 4. When one or more software updates are available, a message opens, asking if you would like to install the update(s). If so, click the Yes button and follow the prompts to install them.
Checking for Software Updates Now The following steps ensure that Drobo Dashboard and your Drobo device’s firmware are up to date. 1. In Drobo Dashboard, select the appropriate Drobo device on the All Drobos page. 2. Click the Tools option on the Navigation menu to open the Tools page. 3. In the Software Updates area of the Tools page, click the Check for Updates option. Note: If needed, ensure that you are logged in to this Drobo device. 4.
5. Ensure that the Drobo device is not actively transferring data (blinking yellow and green), and then click the OK button. A dialog box opens, asking you to locate the zip file on your computer. 6. Please do so and then click the Open or OK button. Drobo install the firmware. When finished, a message opens, asking you to reboot your Drobo device to complete the installation. 7. Click the Yes button. Drobo shuts down and restarts after the new firmware is installed.
Safely Shutting Down Your Drobo 5D Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Note: If data is actively being transferred, the activity light will be blinking green. 2. Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green.
4. In the Drobo Operations area, select the Shutdown option. A message box opens, asking you to confirm the shutdown. 5. Click the Yes button. It can take up to two minutes for your Drobo device to power down. Afterwards, the power light turns off, indicating your Drobo device has shut down.
Safely Shutting Down Your Drobo 5D Manually Although we recommend that you use Drobo Dashboard to shut down the Drobo device, you can also manually shut down the Drobo device safely using the following steps. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Note: If data is actively being transferred, the activity light will be blinking green. 2.
Using the Knowledge Base Our searchable knowledge base provides answers to almost any question related to your Drobo device that you cannot find in the Online User Guide. To access our knowledge base follow the steps below. 1. In the Drobo Dashboard, click the Help and Support option on the Navigation menu. The Help and Support page opens. 2. In the Check Drobo online resources! area, click the Search Knowledge Base link to open the Drobo Knowledge Base web page.
2. In the Drobo Registration area, click on the Register my Drobo devices link. The Registration page opens. 3. Do one of the following: • If you do not have a Drobo account, click the Create a new Drobo account link. A onepage form opens in your web browser. Fill this in and click Create Account. Fill this in and create your account, and then return to this step to log into your account.
Tip: You can click the Skip this step for now check box at any time. 6. Click the Register Drobo button. The next page shows with a check mark that your product has been registered. Note: You can choose to purchase a DroboCare license by clicking on that link. 7. Repeat steps 5 and 6 to register additional Drobo devices. 8. When finished, click the Done button. You are returned to the Help and Support page.
Getting Support To get support, first be sure to register your product at www.drobo.com/registration, if you haven’t already done so. You can then go to www.drobo.com/support for details on how to contact support. You can also find support in Drobo Dashboard. • In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to get support, and then click the Help and Support option on the Navigation menu.
Copyright, Safety and Limited Warranty Copyright and Warranty Drobo, Inc. supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law. Copyright 2012 Drobo, Inc., Drobo, DroboShare, DroboPro, DroboElite/B800i, Drobo B1200i and BeyondRAID are trademarks of Drobo, Inc., which may be registered in some jurisdictions. All other trademarks used are the property of their respective owners. Information supplied by Drobo, Inc.
8. Protect from Heat: Drobo, DroboPro, DroboElite, Drobo FS, Pro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, and Drobo Mini should be situated away from heat sources such as radiators,heat registers, stoves, or other appliances (including amplifiers) that produce heat. 9.
Cleaning – Unplug Drobo, DroboPro, DroboElite, Drobo FS,Pro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, or Drobo Mini from the wall outlet before cleaning. Do not use liquid or aerosol cleaners; use a damp cloth. If Drobo, DroboPro, DroboElite, Drobo FS, Pro FS, B800i, B800fs or B1200icomes in contact with any liquid, unplug the power adaptor and let Drobo dry thoroughly before plugging back in.
Drobo S Specifications & Systems Requirements – Power Supply: AC Input: 100240VAC~2.5A, 50-60Hz;DC Output: 12VDC 8.33A & 100W Max; Drobo Power Consumption:4A @ 12V (48W);Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): -10°60°C(14°-140°F); Operating Humidity: 5%- 80%; Dimensions: 5.9” wide x 7.3” tall x 10.3” long (150.3mm wide x 185.4mmtall x 262.3mm long); Weight: 8 lbs (without power supply); Storage: Accepts up to five 3.
iSCSI; Drobo Dashboard Application (required for iSCSI): Microsoft® Windows®Operating Systems, Apple® Macintosh® OS-Xv10.5+;File system support: NTFS, HFS+, FAT32, and EXT3. B800fsSpecifications &Systems Requirements – Power Supply: AC Input: 100/240VAC, 1.8/0.75 A, 50/60 Hz; Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): 10°-60°C(14°-140°F); Operating Humidity: 5% - 80%; Dimensions: 12.17” wide x 5.46”tall x 14.1”long (309mm wide x 138.9mm tall x 357.4mmlong); Weight: 16 lbs 3 ozs.
receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help. Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help.
The symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Some collection points accept products for free. The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
The Limited Warranty does not apply to any non-Product or any software, even if packaged or sold with Product. Manufacturers, suppliers, or publishers, other than Drobo may provide their own warranties to You, but Drobo, to the extent permitted by law, provides such manufacturer’s products "as is". SOFTWARE DISTRIBUTED BY DROBO WITH OR WITHOUT THE DROBO BRAND NAME (INCLUDING, BUT NOT LIMITED TO SYSTEM SOFTWARE) IS NOT COVERED UNDER THIS LIMITED WARRANTY.
IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. Some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to You.
DROBOCARE You may be eligible to purchase DroboCare, a support product which enhances the standard warranty, and is available for an additional fee. Please see the DroboCare terms and conditions at http://www.drobo.com/drobocare. GENERAL INFORMATION The information contained herein is subject to change without notice. The only warranties for Drobo products and services are set forth in the warranty statements accompanying the products and services.
Warranty does not apply, for instance, to the hard drives manufactured by other companies which may be in the same package as our Product. This Limited Warranty is provided only to the original end-user purchaser of the Product, who we call "You". IMPORTANT: You need to produce the original receipt for the Product or other proof of the original retail purchase from Drobo or one of its authorised resellers satisfactory to us in order to benefit from this Limited Warranty.
(d) to damage caused by operating the Product outside the permitted or intended uses described by Drobo; (e) to damage caused by service (including upgrades and expansions) performed by a party other than an authorized representative of Drobo or a Drobo Authorized Reseller; (f) to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Drobo; (g) to consumable parts, such as batteries, unless damage has occurred due to a defect in
AND REINSTALLATION OF SYSTEM, APPLICATION SOFTWARE, AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY. CONSUMER PROTECTION LAWS IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. This warranty gives You specific legal rights, and You may also have other rights that vary by country, state or province.
GENERAL INFORMATION This limited warranty shall be, in all respects, governed by and construed under the laws of California, without regard to its conflict of laws provisions, and the parties submit to the exclusive jurisdiction of the courts of Santa Clara County, California. The information contained herein is subject to change without notice in respect of subsequent Products you may purchase.
