Envoy Scooter Range User Manual
QUICK REFERENCE GUIDE CONTENTS Problem: Scooter will not switch on Symptoms: Remedy: Batteries not connected Check batteries connected Circuit breaker has tripped Push circuit breaker to reset 1. PREFACE 2. SAFETY NOTICE 2.1 Before Driving Problem: Scooter will switch on but will not run Symptoms: Remedy: Flat batteries Recharge battery Charger plugged in Unplug charger from scooter Motor in freewheel mode Push down freewheel lever 2.2 Whilst Driving 2.
1. PREFACE AND INTRODUCTION • Please carefully read this owner’s handbook before using the scooter to ensure that you operate the scooter safely. Improper use of the scooter could result in damage, injury or traffic accidents. • This handbook also advises how to get the most out of your scooter by giving comprehensive operating, assembly and maintenance instructions for the scooter. • A repair and maintenance record chart and warranty information is included with this handbook.
2. For safety, ensure somebody accompanies you when driving on the road for the first time 3. Only use the higher speed setting when you are confident that you can easily operate and control your scooter Gradients and Drops • The Envoy scooter can only be used by one person at a time. Do not carry passengers on your scooter (including children) • Do not drive on roads with large drops or potholes. Such drops or potholes may cause damage and/or injury.
Warning Mounting an obstacle at speed will cause a jolt to the scooter which may cause discomfort or injury to the user. If you are in any doubt, do not mount the obstacle whilst moving. Labelling • Please carefully read all labels applied to the scooter before driving. For future reference, do not remove them from the scooter.
4. OPERATION 3. PARTS INTRODUCTION 4.
• Wigwag Paddle. The scooter is propelled by the user operating the wigwag paddle at the bottom of the control panel. To move the scooter forward, move the right hand side of the paddle towards the user. To reverse the scooter, move the left hand side of the lever. The further the paddle moves, the faster the scooter will travel. To stop the scooter, release the wigwag paddle and the electromagnetic brake will apply automatically. • High / Low Speed Setting.
• Battery Gauges problem try recharging the batteries. If the problem still persists, contact your dealer. • Seat. The seat can rotate 360° and locks in 45° settings. To rotate, lift up the lever (A) located underneath the right hand side of the seat and swivel seat. Release the lever and carry on swiveling the seat until it locks in position. B The top battery gauge is fitted to the 4mph and 6mph versions, and bottom battery gauge is fitted to the 8mph version.
• Circuit Breaker. The circuit breaker may trip when the scooter is under excessive load or when travelling on steep inclines. It will be more prone to tripping when the scooter is low on battery charge. Under normal conditions the circuit breaker button will protrude by 2mm – 3mm. If the circuit breaker has tripped the button will protrude by 7mm. To reset the circuit breaker, push the button in and the scooter should operate as normal.
5. DRIVING ON THE ROAD • 1. 2. 3. 4. 5. 6. 7. 8. 9. Attention 1. Do not push both sides of the wigwag paddle simultaneously. This may leave you unable to control your scooter and could cause damage or injury. 2. Do not switch the ignition off while driving as this will lead to an emergency stop and possible risk of damage or injury. 3. Do not set to the highest speed setting whilst driving indoors. 4. Do not adjust the speed setting whilst driving.
6. BATTERY CHARGING AND CARE ATTENTION • If only a red LED is lit on the charger, then the scooter is not connected. • If no LEDs are lit on the charger, then the charger is not connected to the power or it is defective. • Please only use a charger supplied with the scooter. You may damage the battery and / or scooter if you use an incorrect charger. • Always charge the battery to its full capacity every time.
5. Battery range is reduced when driving up gradients or on rough terrain, as the scooter uses more power. 6. The batteries should not be charged for more than 24 hours. 7. The batteries are sealed, and so do not need topping up with water. 8. The batteries should be checked periodically for cleanliness. Please refer to the section later in the handbook. Battery Replacement It is natural for the battery capacity to reduce with time, even if the battery is charged as directed above.
7. INSPECTION AND MAINTENANCE 7.1 Checks and Maintenance Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your scooter for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled. Weekly Checking Check the following items weekly or before driving. If you find anything abnormal contact your Drive Medical Dealer for further inspection or advice. • Tiller.
7.4 Cleaning Less than 9mm • • ⚫ Inspect the state of the battery terminals every six months. Make sure that they are not corroded and the connections are tight. Periodically apply a thin film of petroleum jelly on the surface of terminals to guard against corrosion. 7.2 Service Record To ensure your scooter is correctly serviced take it to your Drive Medical dealer for regular servicing. We recommend that scooters are serviced at least annually, and your dealer may charge a fee for this.
8 TROUBLESHOOTING • The troubleshooting guide is also featured on page 1 of the Owner’s Handbook.
10 VIN NUMBER To ensure the correct after sales service and warranty service support, please write down the scooter serial number. The serial number is located on the back right- 3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within twelve months of receiving the scooter, replacement parts will be supplied free of charge. Note: hand side of the frame. 4.
Appendix A: Service Record 1 2 3 4 5 YEAR 1 2 3 4 5 YEAR Service Dates Service Dates Controller Upholstery On/off switch Seat Control Lever Back Braking Armrests Recharge point Electrics Batteries Connections condition Levels Lights Connections Test run Discharge test Forwards Wheels and Tyres Reverse Wear Emergency stop Pressure Left turn Bearings Right turn Wheel nuts Slope test Motors Over obstacles Wiring List Items repaired Noise Connections Brake Brushes C
The Team at Drive DeVilbiss develops its products to give our customers the freedom to live independently. This encompasses their daily home life and provides them with the opportunity to enjoy an outing with family and friends. Our goal is to develop a range that will provide individuals with a chance to enjoy every day life. Dealer Stamp Drive DeVilbiss Healthcare Ltd, Heathfield Lane, Birkenshaw, West Yorkshire, BD11 2HW Tel: 0845 0600 333 Fax: 0845 0600 334 Email: info@drivedevilbiss.co.uk www.
