Product Manual

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DRIVE PURE OXYGEN CONCENTRATOR MODELS CH5000S and CH5000
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8
Symptom Probable Cause Potential Action
A.Unitdoesnotoperate.
No lights are seen on
the front panel when the
power switch is “On”. An
audible alarm is heard
(intermittent beep).
1. Power cord
not properly
inserted into
wall outlet.
Checkpowerconnectionatthewalloutlet.
2. Issue with
power supplied
to wall outlet.
Checkyourhomecircuitbreakerandresetif
necessary.Tryusingadierentwalloutletif
the situation occurs again.
B.Unitisrunningand
either the red and green
lightORredandyellow
light is lit when the pow-
er switch is in the “On”
position. An audible
alarm is heard.
1. Air filter is
blocked.
Checktheairlters.Ifdirty,clean/replace
the filter(s) per the instructions in this manual
(see "Cleaning and Maintenance" section
of this manual). If unit ceases to alarm after
a minimum of two minutes and proper flow
appears to have returned, this was the issue.
2.Ventsinback
areblocked.
Checktherearcoolingventsarenotblocked
or restricted. If unit ceases to alarm after a
minimum of two minutes and proper flow
appears to have returned, this was the issue.
3.Blocked
tubing
Detachcannula,catheter,orfacemaskfrom
oxygen outlet. If unit ceases to alarm after
a minimum of two minutes and proper flow
appears to have returned, this was the issue.
Checkforobstructionsorkinksinexternal
cannula,catheter,facemask,ortubing.
Clean or replace, if necessary.
4.Blocked/
defective humid-
ifier bottle.
Detach the humidifier from the oxygen outlet.
If unit ceases to alarm after a minimum of
two minutes and proper flow appears to
have returned, this was the issue.
5. Flow meter
set too low.
Turnowmeterdialcounter-clockwisetoa
minimum of 0.5 LPM or greater. If unit ceas-
es to alarm after a minimum of two minutes
and proper flow appears to have returned,
this was the issue.
C. If any other problems
occur with your oxygen
concentrator or none of
thesolutionsabovework
Turn your unit “OFF”, switch to your reserve
/ alternate oxygen system, and contact your
service provider immediately.
Basic Troubleshooting