Product Manual

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TROUBLE SHOOTING GUIDE
WARNING Before doing any repairs or maintenance to the bed frame, read all
instructions, cautions, and warnings. The repairs should be done by a skilled technician.
Effect
Possible Cause
Verification
Corrective Action
Bed does not
stay in place
Floor lock is not
engaged
Floor lock is not
functioning
There may be an object in-between
the floor and casters, the floor may
be slippery
Floor lock stuck in one position
Activate Floor Lock
Clean the floor; remove
any objects that may be in
the way. Make sure the
floor is dry.
Contact an Authorized
Distributor or Drive
Medical for assistance.
1-800-371-2266.
Bed not
steering
correctly
Bed is only
moving straight
forward not
side to side
Bed is moving
side to side
Caster alignment mechanism (Bale)
is down
Caster alignment mechanism (Bale)
is up
Lift caster alignment
mechanism (Bale) up and
bed will move in desired
direction
Push caster alignment
mechanism(Bale) down
and bed will move straight
Actuators not
working
Wire
connections
may be loose
or damaged
Hi/Lo lockout
may be on
Faulty actuator
Visually check wire connections for
looseness or fraying
The light on the attendant control
panel is on
Disconnect power cord from bed
that is not functioning and use on
another bed that is functioning,
Reconnect the power and test
functions on that bed. A faulty
actuator will not work with any
connection port
Reconnect any loose wires
and/or power cords. If
cord is frayed replace
immediately
Unlock panel by pushing
lock button and light
should go off
Contact an Authorized
Distributor or Drive
Medical for assistance.
1-800-371-2266.
Bed stalls while
operating
Thermal shut
down
Bed works for a short period of time
then cuts out. Check for
obstructions or any interference with
bed frame, such as window sill or
too much weight on bed frame.
Wait a period of time
before using the bed
frame again. DO NOT
keep trying to override this
as it will shorten the life of
your product. Bed is
intended to be used for 2
min then allowed to rest
for 20 min.