Instruction manual
and may eventually be replaced. Replace the chamber parts if any damage is present.
6. Troubleshooting
The table below lists troubleshooting solutions for the problems that may happen. If the problem persists,
contact your equipment provider service agent.
Problem Possible Causes Solutions
No display 1. The power cord is not
connected to the power
socket.
2. LCD failure or controlled
PCB failure.
1. Ensure the power cord is connected.
2. Contact your equipment provider for
repair.
Display code incorrect LCD failure or controlled PCB
failure.
Contact your equipment provider for repair.
Illuminant under LCD is
not on
LED failure Contact your equipment provider for repair.
Buttons disable Button failure Contact your equipment provider for repair.
Air delivered is slow 1. During ramp time.
2. Filter is too dirty.
3. Flow generator failure.
1. Check the ramp time setting
2. Change or clean the filter regularly.
3. Contact your equipment provider for
repair.
Integrated humidifier
power on indicator not
light
1. Power cord not plug into a
working AC outlet.
2. Power switch is not turned on
3. PCB or indicator worn out
4. Fuse blown out
1. Plug in the power cord to a working AC
outlet.
2. See Setup procedure and turn the power
on.
3. Contact your local agent or EU
representative for service.
4. Contact your local agent or EU
representative for service.
Heater on indicator not
light at all
1. Heater plate over heating
2. PCB indicator worn out
1. Contact your local agent or EU
representative for service.
2. Contact your local agent or EU
representative for service.
There is no air flow on
through the mask
1. Device is not turned on or
working correctly
2. Flexible tubing is not connected
right.
3.
Flexible tube is blocking.
1. Check the power cord is connected
properly.
2.
Reconnect the flexible tubing correctly.
3.
Unblock the flexible tube.
Condensation in mask or
flexible tube
1.
The heater plate setting is too
high.
2.
The operating environment or
position of heated humidifier is
not properly. The temperature
1.
Adjust the control knob to low temperature
setting.
1.
Remove any air conditioner which may
nearby the heated humidifier. Or keep
room temperature up near 25
1
5