DW850 VoIP Phone User Manual All rights reserved. This document is supplied by rD eamwizor KH Co., Ltd, No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying, recording, information recording or through retrieval systems, without the express written permission of rD eamwizor KH Co.
Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. z Please use the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise. z Before using the external power supply in the package, please check with home power voltage. Inaccurate power voltage may cause fire and damage.
Table of Content 1. Introducing DW850 VoIP Phone ......................................................................... 5 1.1. Thank you for your purchasing DW850 .................................................................... 5 1.2. Delivery Content ........................................................................................................... 5 1.3. Keypad ........................................................................................................................... 5 1.4.
.3.4. Phone ................................................................................................................................... 40 4.3.5. Maintenance........................................................................................................................ 47 4.3.6. Security ............................................................................................................................... 52 4.3.7. Logout .............................................................
1. Introducing DW850 VoIP Phone 1.1. Thank you for your purchasing DW850 Thank you for your purchasing DW850, DW850 is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions not only much like a traditional phone, allowing to place and receive calls, and enjoy other features that traditional phone has, but also it own many data services features which you could not expect from a traditional telephone.
Key Key name menu Up/down of navigation Left/right of navigation Directory Soft1 Soft2 Soft3 Call records Exit Earphone redial Handfree network SIP accounts info hold transfer Function Description In idle state，press the MENU key to call up the menu. Use this key to choose item in the menu. In the IDLE mode, use this key to display net mode, IP address and gateway’s IP. In the pick up mode, use this key to choose line to call out.
mute volume Programmable key more details). In the idle mode, press this key LCD will show ”call forward”, wait this indication disappear, then can configure the forward phone no. of SIP1-5. Press Soft2(ON) then enabled call forward function and set it to always mode; Press Soft1(OFF) will close the function of forward Mute an active call to make the other side can not hear you.
2. Initial connecting and Setting 2.1. connect the phone Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your workspace is set up. Direct network connection—by this method, you need at least one available Ethernet port in your workspace.
section “Initial setting” to set your network online mode. If your VoIP phone registers into corporate IP telephony Server, your phone is ready to use. 2.2. Basic Initialization DW850 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls. 2.2.
IP with PPPoE. Setting Static IP mode（static ADSL/Cable，or none PPPoE / DHCP network） 1. Prepare the network’s parameters first. IP Address，Netmask， Default Gateway and DNS server IP address are needed. Please contact the service provider or technician of network. 2. Pressing ，and twice，screen shows“7 Advanced”, then pressing Soft2(Enter)，screen will show “Enter Password”. 3.
displays“3 Network” 3. Press Soft2 (Enter) to show “1 Net Mode”. After pressing Soft(Enter) and Soft2(Edit)，using to select until screen shows “<>DHCP”. Press Soft2(Save)，With “saved” displayed, screen will jump to show the net mode currently. 4. Press Soft3 (Quit) four times quitting to stand-by status.
3. DW850’s basic operation 3.1. Answer calls DW850 will ring to indicate you when there is call incoming ，below is ways to answer call： z Answer with hook off Take handset, you can talk directly. You can just hang up to finish talk。 z Answer with handfree Press z to begin talking. Press again to finish talk. Answer with headset Press to begin talking with the other part using headset. Press again to finish talk.
If there are many persons records stored in the directory, you can use person which you want to contact. Press to forward，and press to search the to backward. Press Soft2 (Dial) to dial the current number shown on the screen. z Direct dial Direct dial means user can make calls directly without hook off or using handfree. User can dial number in stand-by mode and then press Soft2 (Dial) to call. Use also can press Soft3 (Save) o save the number to directory.
z Attended Transfer During talk, press and input the number that you want to transfer to and press Soft2 (Send). After that third party answers, then press to complete the transfer. (You need enable call waiting and call transfer first). If there are two calls, you can just talk to one, and keep hold to the other one. The one who is keep hold can not speak to you or hear from you. In this status, user can press * or Soft2 (Conf) to make calls mode in conference mode.
or press Soft2 (Detail) to check the details of this record, then press Soft2 (Dial) again to change the current number. Pressing Soft2(Dial) will call this number directly if user don’t modify the number. If there is no missed call, screen will show “List Is Empty”. z Incoming call Press and switch the menu to “Incoming Call” by pressing Soft2 (Enter), phone will show the number of incoming call. User can also use .
use BLF feature. When this configuration enable, the phone will subscribe the status of pointed phone each 60s: LED off means Idled, LED flash means ring and LED on means busy.
key to check the sender’s number and message content, next, press Soft2(Reply)key and input message content, finally, press Soft2(Send) again to reply this message. Note: while user browses the message numbers, new messages will be marked by “new”; when user edits message, press # key that to switch input method,e.g. ABC (uppercase English input), abs (lowercase English input), 123(digit input), Korean (Korean input(if your phone’s firmware version supports Korean).
*1* means appointed prefix code. After making the above configuration, C can dial *1* plus B’phone number to pick up A’s call. User can set prefix in random, in the case of no affecting current dialing rules. 3.11. join call When B is calling C, A can join in the existing call by inputting an appointed prefix numbers plus B or C number, if B or C also supports join call The following chart shows how to configure an appointed prefix in dialpeer to have join call function. *2* means appointed prefix code.
4. Web configuration 4.1. Introduction of configuration 4.1.1. Ways to configure DW850 has three different ways to different users. z z z Use phone keypad. Use web browser（recommendatory way）. Use telnet with CLI command. 4.1.2. Password Configuration There are two levels to access to phone: root level and general level.
4.3.1. BASIC 4.3.1.1. Status Status Field name Network Phone Number Explanation Shows the configuration information on WAN and LAN port, including the connect mode of WAN port (Static, DHCP, PPPoE), MAC address, the IP address of WAN port and LAN port, ON or OFF of DHCP mode of LAN port. Shows the phone numbers provided by the SIP LINE 1-5 servers. The last line shows the version number and issued date. 4.3.1.2.
Please select the proper network mode according to the network condition. FV6030 provide three different network settings: z Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for them. z DHCP: In this mode, you will get the information from the DHCP server automatically; need not to input this information artificially.
Display detailed information that you manual config. Choose DHCP MODE，click【NEXT】can config SIP(default SIP1)simply, also can browse too. Click【BACK】can return to the last page. Like Static IP MODE。 Choose PPPoE MODE，click【NEXT】can config the PPPoE account/password and SIP(default SIP1)simply, also can browse too. Click【BACK】can return to the last page. Like Static IP MODE。 PPPoE Server It will be provided by ISP. Username Input your ADSL account. Password Input your ADSL password.
MMI SET Field name Language Set Greeting Message explanation Set the language of phone, English is default. The greeting message will display on lcd when phone is idle. It can support 16 chars. the default chars are VOIP PHONE. 4.3.2. Network 4.3.2.1.
Active IP Current Netmask MAC Address Current Gateway Get MAC Time The current IP address of the phone. The current Netmask address. The current MAC address of the phone. The current Gateway IP address. Shows the time of getting MAC address Please select the proper network mode according to the network condition. DW850 provide three different network settings: z Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting.
Notice: 1）Click “Apply” button after finished your setting, IP Phone will save the setting automatically and new setting will take effect. 2）If you modify the IP address, the web will not response by the old IP address. Your need input new IP address in the address column to logon in the phone.
In chart 1, there is a layer 2 switch without setting VLAN. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different VLANs in the switch, and port 1 and port 2 belong to red VLAN, port 3 and port 4 belong to blue VLAN.
QoS Configuration Field name explanation VLAN Enable Before select it to enable VLAN, you need enable Bridge mode in LAN config. VLAN ID Check Enable Voice/Data VLAN differentiated Enable VLAN ID check by selecting it. After enable VLAN ID check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be discarded. After enable VLAN, system will set packets with different type of VLAN ID.
4) Startup VLAN, if set Voice/Data VLAN differentiated as data untaged, then the packet of the signal/voice will use the Voice VLAN ID as the tag, but the data packets will not take the VLAN tag. 5) If Disable the VLAN, regardless to set the Voice/Data VLAN differentiated or not, all packets will not take the VLAN tag; If enable the DiffServ, all packets will only take the DiffServ value.
4.3.2.5. DHCP SERVER DHCP SERVER Field name explanation DHCP Leased Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show the IP and MAC address of this device. Shows the DHCP Lease Table， the unit of Lease time is Minute.
Select name of lease table, click the Delete button will delete the selected lease table from DHCP lease table. DNS Relay Select DNS Relay, the default is enable. Click the Apply button to become effective. Notice: 1）The size of lease table can not be larger than the quantity of C network IP address. We recommend you to use the default lease table and not modify it. 2）If you modifies the DHCP lease table, you need save the configuration and reboot. 4.3.2.6.
Server Set SNTP Server IP address. Time Zone Select the Time zone according to your location. Time Out Set the time out, the default is 60 seconds. 12 Hours Systems Swich the time mechanism between 12 hours and 24 hours. Default is 24 hours mode SNTP Select the SNTP, and click Apply to make the SNTP Times effective.
SIP Config Field name explanation Choose line to set info about SIP, there are 5 lines to choose. You can switch by 【Load】 button. Register Status Server Name Shows if the phone has been registered the SIP server or not; or so, show Unapplied; Set the server name.
Server Address Server Port Account Name Password Input your SIP server address. Set your SIP server port. Input your SIP register account name. Input your SIP register password. Phone Number Input the phone number assigned by your VoIP service provider. Phone will not register if there is no phone number configured. Display Name Set the display name. Proxy Server Address Set proxy server IP address（Usually, Register SIP Server configuration is the same as Proxy SIP Server.
Enable PRACK Long Contact Enable or disable SIP PRACK function, suggest use the default config. Set more parameters in contact field; connection with SEM server Enable URI Convert Convert # to %23 when send the URI. Dial Without Register Set call out by proxy without registration; Ban Anonymous Call Set to ban Anonymous Call; Enable DNS SRV Support DNS looking up with _sip.
patckets sent from server， phone will use the source IP address, not the address in via field. Enable GRUU Set to support GRUU Enable Displayname Quote Set to make quotation mark to displayname as the phone sends out signal, in order to be compatible with server. 4.3.3.2. IAX2 Config IAX2 Config Field name Register Status explanation Shows if the phone has been registered the IAX2 server or not. IAX2 Server Addr Input your IAX2 server address.
Refresh Time Set expire time of IAX2 server register, you can set it between 60 and 3600 seconds. Enable Register Start to register the IAX2 server or not by selecting it or not. Enable G.729 Enable or disable code G.729 by selecting it or not 4.3.3.3. Stun Config In this web page, you can config SIP STUN. STUN: By STUN server, the phone in private network could know the type of NAT and the NAT mapping IP and port of SIP.
STUN Server Port STUN Effect Time Local SIP Port Set your SIP STUN Server Port Set STUN Effective Time. If NAT server finds that a NAT mapping is idle after time out, it will release the mapping and the system need send a STUN packet to keep the mapping effective and alive. Set the SIP port. Choose line to set info about SIP, There are 5 lines to choose. You can switch by 【Load】 button. Use Stun Enable/Disable SIP STUN. Notice: SIP STUN is used to realize SIP penetration to NAT.
DIAL PEER Field name Phone number Destination explanation There are two types of matching conditions: one is full matching, the other is prefix matching. In the Full matching, you need input your desired phone number in this blank, and then you need dial the phone number to realize calling to what the phone number is mapped. In the prefix matching, you need input your desired prefix number and T; then dial the prefix and a phone number to realize calling to what your prefix number is mapped.
4) Rep: It means that phone will replace the number with length and number appointed. You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule. Call Mode Select differenct signal protocol, SIP or IAX2 Suffix Set suffix, this is optional config item. It will show no suffix if you don’t set it. Delete Length Set delete length. This is optional config item.
This setting will realize speed dial function, after you dialing the numeric key “2”, the number after all will be sent out. When you dial “2”, the SIP1 server will receive 33334444 The phone will automatically send out alias number adding your dialed number, if your dialed number starts with your set phone number. When you dial “8309“, the SIP1 server will receive “07558309” You need set Phone Number, Alias and Delete Length.
DSP Configuration Field name First Codec Second Codec explanation The fist preferential DSP codec: G.711A/u, G.722, G.723, G.729 The second preferential DSP codec: G.711A/u, G.722, G.723, G.729 Third Codec The third preferential DSP codec: G.711A/u, G.722, G.723, G.729 Forth Codec The forth preferential DSP codec: G.711A/u, G.722, G.723, G.729 Fifth Codec The fifth preferential DSP codec: G.711A/u, G.722, G.723, G.
Call Service Field name Hotline No Answer Time P2P IP Prefix explanation Specify Hotline number. If you set the number, you can not dial any other numbers. Specify No Answer Time Set Prefix in peer to peer IP call. For example: what you want to dial is 192.168.1.119, If you define P2P IP Prefix as 192.168.1., you dial only #119 to reach 192.168.1.119. Default is “.”. If there is no “.” Set, it means to disable dialing IP. Remote Record No Set Remote Record number.
Record Incoming Record Playing Use Record Server Black List beyond its set value, the phone will remind the caller to record. Select it or not to Enable or disable Incoming Record Playing Select it or not to Enable or disable Use Record Server. Set Add/Delete Black list. If user does not want to answer some phone calls, add these phone numbers to the Black List, and these calls will be rejected. x and . are wildcard. x means matching any single digit.
send the prefix and external number totaly to ther server. for example, there is a rule 9,xxxxxxxx in the digital map table. after dialing 9, phone will send the secondary dial tone, user may keep going dialing. after finished, phone will call the number which starts with 9, actually the number sent out is 9-digit with 9. Digital Map Configuration Field name explanation End with "#" Set Enable/Disable the phone ended with “#” dial. Fixed Length Specify the Fixed Length of phone ending with.
Cause 99 to be dialed after 4 seconds. Cause any number started with 9911 to be dialed 4 seconds after dialing ceases. Notice: End with “#”, Fixed Length, Time out and Digital Map Table can be used simultaneously, System will stop dialing and send number according to your set rules. 4.3.4.4. Phone Book You can input the name, phone number and select ring type for each name here. Phone Book Field name explanation Shows the detail of current phonebook.
Function Key Field name Contrast Luminance MWI Number explanation Set contrast of screen Set luminance of screen Set a function key as listening record in server. Select key event in a function key type, and fill F_MWI in the corresponding table. After you set it, you can pick up or handsfree, then press this function key to listen record in server. Memory Key: you can set a number for each memory key. After set it, you can dial the number you set by pressing this memory key.
F_CFWD,or F_CALLERS in the corresponding right table. For example: 4.3.5. Maintenance 4.3.5.1. Auto Provision Auto Provision Field name Current Config Version Server Address explanation Show the current config file’s version. Set FTP/TFTP/HTTP server IP address for auto update. The address can be IP address or Domain name with subdirectory. Username Set FTP server Username. System will use anonymous if username keep blank. Password Set FTP server Password.
Syslog server receives the messages from clients, and classifies them based on priority and type. Then these messages will be written into log by some rules which administrator can configure. This is a better way for log management. 8 levels in debug information: Level 0---emergency: This is highest default debug info level. You system can not work. Level 1---alert: Your system has deadly problem. Level 2---critical: Your system has serious problem.
Config Setting Field name Save Config Backup Config Clear Config explanation you can save all changes of configurations. Click the Save button, all changes of configuration will be saved, and be effective immediately. . Right clicks on “Right click here…” and select “Save Target As….” then you will save the config file in .txt format user can restore factory default configuration and reboot the phone.
Update Field name Web Update Server explanation Click the browse button, find out the config file saved before or provided by manufacturer, download it to the phone directly, press “Update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. Set the FTP/TFTP server address for download/upload. The address can be IP address or Domain name with subdirectory. Username Set the FTP server Username for download/upload.
Account Configuration Field name Keyboard Password explanation Set the password for entering the setting menu of the phone by the phone ‘s key board. The password is digit. This table shows the current user existed. User Name Set account user name. User Level Set user level, Root user has the right to modify configuration, General can only read. Password Set the password. Confirm Confirm the password.
If you modified some configurations which need the phone’s reboot to be effective, you need click the Reboot, then the phone will reboot immediately. Notice: Before reboot, you need confirm that you have saved all configurations.. 4.3.6. Security 4.3.6.1. MMI Filter MMI Filter User could make some device own IP, which is pre-specified, access to the MMI of the phone to config and manage the phone.
Notice: Do not set your visiting IP outside the MMI filter range, otherwise, you can not logon through the web. 4.3.6.2. Firewall Firewall Configuration In this web interface, you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices from accessing the Internet (output rule). Firewall supports two types of rules: input_access rule and output_access rule.
In_access enable Select it to Enable in_ access rule out_access enable Select it to Enable out_ access rule Input/Output Specify current adding rule by selecting input rule or output rule. Deny/Permit Specify current adding rule by selecting Deny rule or Permit rule. Protocol Type Port Range Src Addr Filter protocol type. You can select TCP, UDP, ICMP, or IP. Set the filter Port range Set source address. It can be single IP address, network address, complete address 0.0.0.
DMZ config： In order to make some intranet equipments support better service for extranet, and make internal network security more effectively, these equipments open to extranet need be separated from the other equipments not open to extranet by the corresponding isolation method according to different demands.
NAT Configuration Field name explanation IPSec ALG It is an encryption technology. Select it to enable IPSec ALG, the default is enable FTP ALG FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet.
Outside Port Set the WAN port of the NAT mapping Notice: After finish setting, click the Add button to add new mapping table; click the Delete button to delete the selected mapping table. Shows the outside WAN port IP address and the inside LAN port IP address. Outside IP Set the outside Wan port IP address of DMZ. Inside IP Set the inside LAN port IP address of DMZ Click the Add button to add new table; click the Delete button to delete the selected mapping table.
VPN Configuration Field name VPN IP explanation Shows the current VPN IP address Select UDP Tunnel (VPN Tunnel) or VPN L2TP. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone.
Click Logout，and you will exit web page. If you want to enter it next time, you need input user name and password again. 4.4. Configuration via Keypad 4.4.1. Keypad introduction User can do brose, modify or cancel via screen menu by using , and Soft1/Soft2/Soft3 z Use z Use z volume. Use Soft2 and Soft3 to enter/modify or exit/cancel. and Soft1 to select the sub-menu. to adjust screen brightness and contrast, ring volume and voice 4.4.2.
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5. Appendix 5.1. Specification 5.1.1. Hardware Item Adapter (Input/Output) port DW850 Input: 100-240V Output: 5V 1A or PoE(802.3af，optional) WAN 10/100Base- T RJ-45 for LAN LAN 10/100Base- T RJ-45 for PC Power Consumption Idle: 2.0W/Active: 2.3W LCD Size 128*64 dot matrix LCD Operation Temperature 0～40℃ Relative Humidity 10～65% CPU SDRAM Flash INFINEON 128Mbits 16Mbits (MIPS 4Kc@150MHz, DSP@100MHz) Dimension(L x W x H) 235x200x81mm Weight 2.07lb.(0.94kg) 5.1.2.
z z z Support path, gruu Support SRTP Support SIP Privacy 5.1.3.
