Warranty Guide

www.DreamLine.comTel: 866.731.8378 Fax: [phone]
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www.DreamLine.com Tel: [phone] Fax: [phone]
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The Minimum Advertised Pricing Policy (“MAP Policy”) applies to distributors and retailers,
including catalog and internet retailers (collectively “Dealers”), who resell DreamLine
products. The MAP policy is for the benet of all dealers and will be uniformly enforced.
DreamLine requires all dealers to adhere to the MAP pricing outlined and as modied
by DreamLine from time to time in its sole discretion. Since the MAP policy is subject to
change, dealers must monitor the DreamLine dealer portal (at dealerweb.DreamLine.
com) for the most current information related to MAP policy and pricing. Dealer agrees
to review the posted policy regularly to ensure continued compliance. Dealer shall also
ensure (and be responsible for) any of their secondary “Resellers” (aliates) adhering to
the DreamLine MAP policy.
Dealers are provided with a Minimum Advertised Price (MAP) for DreamLine
products. Products subject to the MAP policy may not be advertised below 30% o
Manufacturer’s Suggested Retail Price (MSRP). Certain sales strategies may result
in advertised pricing that is below MAP. Dealers are required to maintain MAP for all
advertisements of DreamLine products in any and all advertising channels, including,
but not limited to, internet or similar electronic media (websites), television, radio,
yers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, mail order
catalogs, e-mail newsletters, forums, e-mail solicitations, public signage etc.
The MAP price must be displayed on the “Catalog Page” of the Dealer’s website (page
that appears when a consumer searches for DreamLine products) or any online search
tool (e.g.: Google Shopper, Price Grabber, NextTag, etc.). An advertisement with “no price”
shown with a redirection to “Checkout Cart” to see a price is considered a violation of the
DreamLine MAP policy. This type of advertising is not permitted and must be monitored
by the dealer or risk jeopardizing their Authorized Dealer status. This also applies to any
activity which DreamLine determines, (in its sole discretion), designed or intended by
the dealer to circumvent the DreamLine MAP policy. The MAP policy applies only to
advertised prices and does not apply to the SALE price at which DreamLine products
can actually be sold to a consumer. Dealers remain free to SELL DreamLine products at
any price they choose.
Orders shipped by DreamLine will be priced according to prevailing prices and approved
dealer discounts at the time of shipment. The MAP policy and MSRP are subject to
change by DreamLine at any time in its sole discretion. DreamLine may (from time to
time) choose to oer special promotions or designate certain products or product lines
to be sold without MAP requirements – any such information will be provided in current
DreamLine price list, via the dealer portal or be communicated in writing detailing the
duration and nature of the change. Such changes shall apply equally to all dealers. No
employee or sales representative of DreamLine has any authority to discuss, modify or
grant verbal or written exceptions or deviations to the MAP policy ever.
PURCHASE ORDERS
All purchase orders must be submitted to DreamLine in writing, via EDI, email or
fax. Email purchase orders to [e-mail]. Fax purchase orders to
866-227-9245. Purchase orders must include company name, purchase order number,
complete billing and shipping addresses, telephone number(s) of the person receiving
the shipment, DreamLine model number(s), product description(s), dealer’s product
cost and any other applicable options. It is the dealer’s responsibility to provide accurate
information when placing purchase orders with DreamLine.
Any purchase order changes such as address corrections or shipment redirection
requests, as well as any order cancellations must be submitted by the dealer to
DreamLine in writing via email or fax. All freight carrier charges (or other related charges)
associated with these requests are the responsibility of the dealer or 3rd party recipient.
If an item is refused when a delivery attempt is made by the freight carrier (shipping
company) for any reason other than damaged merchandise or DreamLine shipping
error, the item shall be treated as a buyer's remorse return and a minimum twenty-ve
percent (25%) restocking charge along with any additional freight carrier charges (or
other related charges) will be applied to the dealer’s credit memo (refund). DreamLine
will acknowledge all orders via email. Dealer must review each acknowledgment,
(which will conrm the order, quantities, price, and provide estimated shipping date(s).
Any costs incurred by DreamLine as a result of order duplication or incorrect information
are the responsibility of the dealer. DreamLine order conrmation and these Terms and
Conditions shall be deemed the nal and complete agreement between DreamLine
and the dealer.
DREAMLINE BRAND PROMOTION
All DreamLine shower product lines (shower/tub doors, shower enclosures, shower
bases, shower columns, backwalls and all combinations) must appear on all Dealer’s
website(s) with all appropriate manuals and technical drawings. All new products, new
descriptions, updated pricing, new images /videos, manuals and technical drawings
must be updated by the Dealer within (5) business days of such product, description,
price, photo, video or manual being made available by DreamLine. DreamLine reserves
the right to limit or preclude any dealer from advertising, promoting or selling DreamLine
products on any electronic or print media platforms including but not limited to internet
websites and marketplaces, television and print media advertisements
MAP (MINIMUM ADVERTISED PRICE) POLICY
To further enhance the DreamLine brand, competitiveness in the marketplace, and
to protect the reputation of our good name and products, DreamLine maintains a
Minimum Advertised Price policy. The denition of “MAP” – The lowest price at which
each individual DreamLine product can be advertised for.