Warranty Guide

www.DreamLine.comTel: 866.731.8378 Fax: [phone]
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www.DreamLine.com Tel: [phone] Fax: [phone]
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PRODUCT WARRANTY PERIODS
The laws and regulations that govern the installation and use of shower or tub doors,
shower enclosures and shower bases vary widely by region, state or municipality. Except
as otherwise provided above, DreamLine makes no warranties, expressed or implied,
including warranties of merchantability and tness for a particular purpose or compliance
with any code. DreamLine is not responsible for verifying building code restrictions on
installation or use and any such compliance is excluded from this warranty. DreamLine
reserves the right to modify this warranty at any time - such warranty modications
will not alter the warranty applicable at the time of sale of the products in question.
The warranty terms for specic products for consumer (non-industrial, non-commercial,
non-business use only) are:
SHOWER & TUB DOORS, SHOWER ENCLOSURES GLASS
DreamLine shower doors, tub doors, and shower enclosures are backed by a Limited
Lifetime Warranty. DreamLine warrants the glass of shower doors, tub doors and
shower enclosures to be free from defects in workmanship and materials under normal
residential use for a period commencing from the initial date of purchase by the owner/
end-user, contractor or builder from an authorized DreamLine dealer for the life of the
product as long as the original consumer purchaser owns the home in which the product
is installed. Warranty for plastic seal strips, sweeps or any other vinyl components shall
be limited to one (1) year. DreamLine does not warrant glass for scratches, chips, water
spots, breaking or any other damage after installation.
SHOWER & TUB DOORS, SHOWER ENCLOSURE HARDWARE
DreamLine shower door, tub door, and shower enclosure hardware is backed by a
Limited Lifetime Warranty. DreamLine warrants shower door, tub door and shower
enclosure hardware (i.e. handles, rollers, hinges, proles, clips, guides, brackets, towel
bars) in chrome, brushed nickel, polished stainless steel and brushed stainless steel
nishes only to be free from defects in workmanship and materials under normal
residential use for a period commencing from the initial date of purchase by the owner/
end-user, contractor or builder from an authorized DreamLine dealer for the life of
the product as long as the original consumer purchaser owns the home in which the
product is installed. Warranty for any part in oil rubbed bronze or satin black nish shall
be limited to one (1) year.
SHOWER BASES
DreamLine warrants shower bases purchased by the owner/end-user, contractor or
builder from an authorized DreamLine dealer to be free from defects in workmanship
and materials under normal residential use for the life of the product as long as the
original consumer purchaser owns the home in which the product is installed.
ACRYLIC SHOWER BACKWALLS
DreamLine warrants acrylic shower backwalls to be free from defects in workmanship
and materials under normal residential use for a period of one (1) year from initial date of
purchase by the owner/end-user, contractor or builder from an authorized DreamLine
dealer.
SHOWER COLUMNS
DreamLine warrants shower columns to be free from defects in workmanship and materials
under normal residential use for a period of one (1) year from the initial date of purchase by
the owner/ end-user, contractor or builder from an authorized DreamLine dealer.
DreamLine hereby disclaims all warranties for products sold as dealer or store displays.
DreamLine hereby disclaims all warranties for products used outside of the United
States or Canada whether expressed or implied, including but not limited to the implied
warranties of merchantability and tness for a particular purpose.
WARRANTY TERMS
DreamLine will, at its election, repair or replace the product found by DreamLine in its
sole judgment, to be defective within the warranty period under normal residential use
and maintenance. The replacement of a product is limited to supplying a replacement
product or part (same as existing or if not available, comparable product). DreamLine
warranty obligation shall be discharged upon tender of parts, replacement or repair of
the product. Purchaser’s refusal to accept the tender terminates all warranty obligations
and VOIDS THE WARRANTY. Cost of freight for returning products to DreamLine for
repairs or replacement under this limited warranty are the responsibility of the customer.
Cost of freight associated with shipping of replacement product(s) or parts covered by
this warranty is the responsibility of the original user. Any product replaced or repaired
during the warranty period will be covered only for the remaining period of the original
warranty. In no event will DreamLine be liable for costs of repair or replacement of any
installation material, including but not limited to tile, marble, etc. DREAMLINE IS NOT
RESPONSIBLE FOR INSTALLATION, REMOVAL OR REINSTALLATION COSTS OF ANY
PRODUCT REQUIRING WARRANTY SERVICES.
Any modication or alteration of any DreamLine products will void the warranty. Neither
the authorized DreamLine dealer, nor any other person is permitted to make any
armation, representation, or warranty other than those contained in this warranty. Any
armation, representation, or warranty other than those contained in this warranty shall
not be enforceable against DreamLine or any other person.
DreamLine product installations and repairs must be performed by either a DreamLine
authorized agent or a licensed, insured and experienced professional contractor
- installation or repairs performed by any other party shall void the warranty. This
warranty shall not apply to breakage or damages caused by normal wear and tear,
fault, carelessness, abuse, misuse, misapplication, improper maintenance, alteration or
modication of the unit, as well as chemical or natural corrosion, accident, re, ood,
act of God or any other casualty. Improper care and cleaning will void the warranty.
Use of cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol,
solvents or other products not recommended for hardware nishes, glass or acrylic as
they may damage the metal or glass nish of your shower door or shower enclosure
and will void the warranty. For additional product maintenance instructions please
refer to the product installation manual. DreamLine is not responsible for any issues
arising in connection with errors or omissions in information provided on DreamLine
or dealers’ websites. This warranty does not extend to any non-DreamLine plumbing
or components installed by installers, end users or by any party other than DreamLine.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BATH AUTHORITY
LLC (“DREAMLINE”) AND/OR SELLER DISCLAIMS ALL LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. DREAMLINE IS NOT LIABLE FOR
PERSONAL INJURIES OR DEATH TO ANY PERSON OR FOR ANY DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGE, LOSS OF USE, LOSS OF TIME, LOSS
OF PROFITS, INCONVENIENCE, INCIDENTAL EXPENSES, LABOR OR MATERIAL
CHARGES, OR ANY OTHER COSTS RESULTING FROM THE USE OF ITS PRODUCTS
OR PERTAINING TO THE APPLICATION OF THE PRESENT WARRANTY, OR RESULTING
FROM THE REMOVAL OR REPLACEMENT OF ANY PRODUCT OR ELEMENT OR PART
COVERED BY THIS WARRANTY.