Warranty Guide

DREAMLINE
®
 EXCLUSIVE 
LIMITED WARRANTY 
This warranty applies to Bath Authority LLC (“DreamLine”) products purchased after ____ 1, 2020. 
DreamLine offers the following parts only, limited warranty  (for the designated period)  for its products and components thereof. Dreamline’s 
limited  warranty  extends only to the original owner/end-user, is  for household use only  (for commercial use please see COMMERCIAL USE 
section),  and  is not transferable to a subsequent owner. DreamLine reserves the right to modify this limited  warranty at any time, it being 
understood that such modifications will not alter the limited warranty conditions applicable at the time of sale of the products in question.  
This  limited warranty extends for the  designated period of time so long as the product remains in use in its original place of installation. This 
limited warranty applies only to DreamLine® products purchased from an authorized dealer in the United States or Canada. Proof of purchase 
(original sales receipt) from the original consumer purchase must be provided with all warranty claims. 
IN NO EVENT SHALL THE LIABILITY OF DREAMLINE EXCEED THE PURCHASE PRICE OF THE PRODUCT.
 NO RESPONSIBILITY IS 
ASSUMED BY DREAMLINE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 
DreamLine recommends that its products be installed by a professional with experience in the installation of bathroom (specifically shower and tub 
doors) products. Installation of certain products, including, without limitation, glass products (i.e., shower and tub doors) by an inexperienced 
installer may result in glass breakage and, consequently, may cause personal injury or even death. Installation must be in accordance with the 
installation manual without modification. Any deviation from the installation manual shall VOID THE WARRANTY.  
PARTS ONLY LIMITED WARRANTY 
The limited warranty covers replacement parts for all defects for the designated period. LABOR CHARGES AND/OR DAMAGE INCURRED DURING 
INSTALLATION, REPAIR, OR REPLACEMENT, AS WELL AS ANY OTHER KINDS OF ANCILLARY COST, LOSS OR DAMAGE ARE 
EXCLUDED. 
Please allow 24-48 hours for processing of warranty issued parts. Once warranty replacement parts are shipped, the  warranty is activated and product 
cannot be returned for refund thereafter. 
COMMERCIAL USE  
Notwithstanding any other terms in this warranty, the duration of the applicable limited warranty excludes all industrial, commercial and 
business usage. THE WARRANTY PERIOD FOR PRODUCTS INSTALLED FOR COMMERCIAL APPLICATIONS OR  USED IN COMMERCIAL 
VENTURES, INCLUDING BUT NOT LIMITED TO MOTELS, HOTELS, CASINOS, STUDENT HOUSING,  CONDOS, APARTMENTS, AND FITNESS 
CENTERS, IS A ONE (1) YEAR LIMITED WARRANTY FROM THE DATE OF  PURCHASE FOR SHOWER  DOORS, BATHTUB DOORS, SHOWER 
ENCLOSURES, SHOWER BASES, AND BACKWALLS, WITH ALL OTHER TERMS OF THIS WARRANTY APPLYING EXCEPT THE DURATION OF THE 
WARRANTY. 
OTHER EXCLUSIONS 
DREAMLINE SHOWER COLUMNS AND DREAMLINE SHOWER SEATS ARE NOT INTENDED FOR COMMERCIAL USE. THERE IS NO 
WARRANTY EXTENDED FOR THESE PRODUCTS FOR COMMERCIAL USE AND DREAMLINE HEREBY DISCLAIMS ANY WARRANTY 
OF ANY TYPE, EXPRESS  OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY  AND FITNESS FOR A 
PARTICULAR PURPOSE, FOR THESE PRODUCTS FOR COMMERCIAL USE. 
DREAMLINE HEREBY DISCLAIMS ALL WARRANTIES,  EXPRESS OR IMPLIED,  FOR PRODUCTS SOLD AS DEALER OR STORE 
DISPLAYS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
DREAMLINE HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,  FOR PRODUCTS USED OUTSIDE OF THE UNITED 
STATES OR CANADA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. 
DREAMLINE HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, FOR PRODUCTS USED IN CONNECTION WITH A HOT 
TUB, JETTED TUB, HYDROTHERAPY TUB OR ANY BATHING TUB THAT CIRCULATES PRESSURIZED WATER. 
LIMITED WARRANTY TERMS 
DreamLine will, at its election, repair or replace a product found by DreamLine, in its sole judgment, to be defective within the warranty period 
under normal residential use and maintenance. The replacement of a product is limited to supplying a replacement product or part (same as 
existing or if not available, comparable product). DreamLine’s warranty obligation shall be discharged upon tender of parts, replacement, or repair 
of the product. Purchaser’s refusal to accept the tender terminates all warranty obligations 
and  VOIDS THE WARRANTY. Cost of freight for 
returning products to DreamLine for repairs or replacement under this limited warranty are the responsibility of the customer. Cost of freight 
associated with shipping of replacement product(s) or parts covered by this limited warranty is the responsibility of the customer. Any product 
replaced or repaired during the warranty period will be covered only for the remaining period of the original limited warranty. In no event will 
DreamLine be liable for costs of repair or replacement of any installation material, including but not limited to tile, marble, etc. 
DREAMLINE IS 
NOT RESPONSIBLE FOR INSTALLATION, REMOVAL OR REINSTALLATION COSTS OF ANY PRODUCT REQUIRING WARRANTY SERVICES. 
Any modification or alteration of any DreamLine product will void the warranty. Neither the authorized DreamLine dealer, nor any other person, is 
permitted to make any affirmation, representation, or warranty other than those contained in this limited  warranty. Any affirmation, 
representation, or warranty other than those contained in this limited warranty shall not be enforceable against DreamLine or any other person. 
DreamLine recommends that product installations and repairs be performed by an experienced professional in accordance with the installation 
manual without modification. Installation or repairs that deviate from the installation manual shall  VOID THE WARRANTY. This  limited 
warranty shall not apply to breakage or damages caused by normal wear and tear, fault, carelessness, abuse, misuse, misapplication, improper 
maintenance, alteration or modification of the unit, as well as chemical or natural corrosion, accident, fire, flood, act of God or any other 
casualty. Improper care and cleaning will VOID THE WARRANTY. Use of cleaners containing abrasive cleansers, ammonia, bleach, acids, 
waxes, alcohol, solvents or other products not recommended for hardware finishes, glass or acrylic, as they may damage the metal or glass 
finish of your product, will VOID THE WARRANTY. For additional product maintenance instructions,  please refer to the product installation 
manual. DreamLine is not responsible for any issues arising in connection with errors or omissions in information provided on  DreamLine or 
dealers’ websites. This limited warranty does not extend to any non-DreamLine plumbing or components installed by installers, end users or by 
any party other than DreamLine. 



