Dreame H11 WET and DRY Vacuum FAQs 1
Specs.................................................................................................................................................... 3 Product introduction and maintenance..............................................................................................4 FAQs.....................................................................................................................................................
Specs 1. What is the rated power of the H11? A: The rated power of H11 is 170W. 2. What is the rated input of the H11? A: The rated input of H11 is 21.6V. 3. What is the battery pack capacity of the H11? A: The H11 is equipped with six 2500mAh batteries. 4. How long could H11 work after fully charged? A: The H11 could work for about 30 minutes after being fully charged. 5. How long does the H11 take to be fully charged? A: It will take around 3hours to be fully charged. 6.
14. What is the motor speed of the main motor? A: The main motor reaches a speed of 36000r/min. 15. What is the motor speed of the brush? A: The brush has its own motor, reaching a speed of 9300r/min. Product introduction and maintenance 1. How to install the H11? A: Insert the end of the handle assembly vertically into the port on the top of the vacuum as indicated, you will feel it click in place.
the deep self-clean mode. Suction Level Button: The vacuum is powered on by default in Standard mode. You can press the suction level button to enter the Turbo mode according to actual needs. Voice Prompt Button: Press briefly to turn on/off the voice prompt and adjust the volume. Press and hold to switch the language. 3. How to do the cleaning task with H11? A: The vacuum is equipped with an upright/tilt switch. Please use it at an angle after turning it on.
5. How to do the self-clean for H11？ A: The self-cleaning function can be enabled only when the vacuum is charged and the battery level is more than 10%. Place the vacuum upright on the charging base after designated cleanups and make sure the clean water tank is full. Press the self-cleaning button on the top of the handle briefly, the self-cleaning indicator lights up on the screen and the self-cleaning starts. The vacuum will continue to recharge after the self-cleaning is finished.
6. How to clean the dirty water tank? A: 7.
. How to clean the filter? A: 9.
FAQs 1. Why does the robot show the error icons? What are they for? A: If the vacuum is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution. 2. Why does the robot show the troubleshooting errors? What are they for? A: If the vacuum is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution. 3. Why does the suction power become weak? A: 1.
2. The roller brush cover, filter, and clean water tank have not been installed in place; Please check and install those correctly. 4. Why does the H11 make the strange noise? A: 1. There might be too much water in the dirty water tank; Please empty it in time; 2. The main suction opening might be blocked; Check and clear any blockage. 5. What should I do if The battery status indicator does not light up while charging? A: 1.
