i Vigor2760 Series Quick Start Guide
Vigor2760 Series Quick Start Guide ii
Vigor2760 Series High Speed VDSL2 Router Quick Start Guide Guide Version: 1.0 For updates and support, visit www.draytek.co.uk May 2014 / Firmware V3.7.5.1 Note: Product specification is subject to continuous evolution which may not always be reflected in current documentation. For the formal specification of your product, please refer only to the web site at www.draytek.co.
Copyright Information Copyright Declarations Copyright© 2014 All rights reserved. This publication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders. Trademarks The following trademarks are used in this document: Microsoft & Windows are a registered trademarks of Microsoft Corp.
European Community Declarations Manufacturer: Address: Product: DrayTek Corp. No. 26, Fu Shing Road, HuKou, HsinChu Industrial Park, Hsin-Chu, Taiwan 303 Vigor2760 Series Router DrayTek Corp. declares that Vigor2760 Series complies with R&TTE Directive 1999/5/EEC, the requirements of Electro-Magnetic Compatibility (EMC) Directive 2004/108/EC, EN55022/Class B and EN55024/Class B and Low Voltage (LVD) Directive 2006/95/EC complying with EN60950-1. This product is designed for POTS, xDSL and 2.
Table of Contents 1. Introduction ........................................................................................1 1.1 Front Panel & Connectors .............................................................................. 2 1.2 Package Contents (Accessories).................................................................... 5 2. Installing Your Router ........................................................................6 2.1 Hardware Installation ..............................................
1. Introduction The Vigor2760 series is a router/firewall supporting ADSL, VDSL or Ethernet-fed WAN technologies, ideal to allow later migration or standardization on a single model regardless of your Internet connectivity The Vigor 2760 series includes 802.11n Wireless LAN (n models) with multiple security methods to help protect your network.
1.1 Front Panel & Connectors LED ACT LINE Status Blinking Off Explanation The router is running normally. The router is powered off. On Off A PSTN phone call is active on a connected telephone handset. There is no active PSTN phone call. On Off Blinking The phone on this port is off-hook. The phone on this port is on-hook. A phone call is ringing. On (Green) Blinking (Green) Blinking (Orange) Off On Slow Blink Fast Blink On Blinking The wireless access point is ready.
Interface PWR I/O Factory Reset WLAN ON/OFF/WPS (Vigor 2760n and Vigor 2760Vn only) VDSL/ADSL USB (1-2) LAN (1-4) (or WAN2) Description Connector for the power adapter. Power switch. Turns the unit on or off. Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press gently and hold for more than 5 seconds. When the ACT LED blinks rapidly, release the button and the router will restart with its factory default configuration. WLAN ON/OFF - Press button to enable/disable.
Analogue Line / Phone Ports (Vigor 2760Vn only) On the Vigor 2760Vn, you can take advantage of VoIP using any provider compatible with the ‘SIP’ protocol (such as www.draytel.org). VoIP enables low cost or free calls and gives you additional call capacity (like having two extra phone lines). You can connect 2 phones to the router to make calls, each of which can work independently to make or receive calls.
1.2 Package Contents (Accessories) Quick Start Guide CD (Contains manual) RJ-45 Cable (Ethernet) 2 x Antennae (n models) RJ-11 xDSL Line Cable UK Power Adapter (PSU) The Vigor 2760 router should only be used with the supplied PSU. Operation with any other PSU may cause product malfunction or damage the product and will invalidate your manufacturer’s warranty. If you lose your PSU, use a genuine replacement from your DrayTek dealer.
2. Installing Your Router This section will guide you to install the router including hardware connection and configuring the router’s settings through your web browser. Firstly, be sure of what type of Internet connection you have: Connection ADSL VDSL Ethernet 3G/4G Modem Port WAN1 (RJ-11) WAN1 (RJ-11) WAN2 (RJ-45) WAN3 (USB) Description ADSL/ADSL2+ Service VDSL Service (FTTC/BT Infinity™).
3. If required, connect the Phone ports to a regular analogue telephone (for Vn model only). Cordless DECT base stations are also compatible. 4. Connect the antennae to the router for Vigor2760 series (for n models only). Attach them firmly but do not over-tighten. 5. Connect the power cord to the power port. Plug the PSU into the mains wall outlet. 6. Turn on the router (the power switch is on the rear of the router). 7. Check the ACT and DSL, LAN LEDs to assure network connection.
3. Quick Setup 3.1 Accessing the Web User Interface (WUI) 1. Make sure your PC connects to the router correctly. Normally, your computer will get its IP address dynamically from the router (using ‘DHCP’), otherwise you must set the PCs IP address to be in the same IP subnet as the router (e.g. 192.168.1.2). The default IP address of the Vigor 2760 router is 192.168.1.1. 2. Open a web browser on your PC and type http://192.168.1.1. 3. The following prompt will ask for the router’s username and password.
The web interface that you see will vary depending on your exact model, specification and firmware version in use. The dashboard gives you a live snapshot of the current router and ports’ status. 3.2 Configuring WAN1 for Internet Access 1. Select WAN>>General Setup.
2. Click on the WAN1 link to open the following page: 3. Ensure that WAN1 interface is enabled (Enable:Yes). Set ‘Display Name’ to your ISP’s name (e.g. BT, Sky, TalkTalk etc.). For the UK, other default settings should be correct. Click OK to save/exit. 4. Open WAN>>Internet Access.
5. Click the Details Page button for WAN1. Depending on your your ISP, click either the PPPoE/PPPoA, MPoA/Static or Dynamic tab: 6. The PPPoE/PPPoA tab and the default settings are appropriate for nearly all ISPs in the UK. 7. Users in Ireland may have different settings requirements. For VDSL/FTTC users may need a VLAN tag of 10 (see point 2 above) and for ADSL, use PPPoE/LLC with VPI/VCI settings of 8 and 35 (check with your ISP for the latest settings). 8.
3.3 Configuring WAN2 for Internet Access The WAN2 port supports connections where there is Ethernet presentation from the ISP supplied modem or Internet connection instead of xDSL. WAN2 uses the physical port normally designated as LAN4. If WAN2 is used then WAN1 will be disabled and vice versa. To setup the Vigor 2760 to connect via WAN2 then please follow the steps below: 1. Open WAN >> General Setup. 2. Click the WAN2 link to open the following page: 3.
4. Open the menu WAN>>Internet Access. 5. Click the Details Page button for WAN2. Depending on the information supplied by your ISP, enable PPPoE, Static or Dynamic IP: 6. Fill in the information provided by your ISP. If you are using DHCP, you may not need to change any settings. For PPPoE, you will need to set your username and password. Click OK to save the settings and exit. 7. The router will restart to activate the settings and you should then be online to the Internet.
3.4 Configuring WAN3 for Internet Access WAN3 uses your USB port and supports an optional 3G/4G USB modem for backup (automatic failover) to your primary Internet connection. Check for the latest list of compatible USB modems. 1. In the router’s web interface, go to the WAN>Internet Access menu and set WAN3 to 34/4G modem, then click on the adjacent Details Page button as shown below: 2.
4. Troubleshooting If you cannot access the Internet after installing and configuring the router, follow sections below to check your basic installation status stage by stage. Check the hardware status is OK. Check the network connection settings on your computer are OK. Pinging the router from your computer. Checking if the ISP settings are OK Reset back to factory default setting if necessary.
4.2 Check your computer’s Network Connection Settings Your computer may have the wrong network connection settings. For Windows The examples shown are based on Windows 7. For examples on other operating systems, please refer to support notes on our web site. 1. Go to Control Panel and then double-click on Network and Sharing Center. 2.
3. Select Internet Protocol (TCP/IP) and then click Properties. 4. Ensure that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
For Mac OS 1. Double click on the current used Mac OS on the desktop. 2. Open the Application folder and get into Network. 3. On the Network screen, select Using DHCP from the drop down list of Configure IPv4.
4.3 Pinging the router from your computer The default gateway IP address of the router is 192.168.1.1. You can use “ping” to check if your PC can reach the router. Your PC should receive a ping reply from the router at 192.168.1.1. For Windows 1. For Windows 2000/XP/Vista/7/8, open the Command Prompt window (Press the Windows Key+R simultaneously) and type cmd (and press Enter). Press Enter. The ‘DOS’ command prompt window appears: 2. Type ping 192.168.1.1 and press Enter.
4.4 Check the ISP Settings on the router Open WAN>>Internet and check that the ISP settings are set correctly. 4.5 Problems with 3G/4G Network Connection Check if the router’s USB LED is on You have to wait at least 15 seconds after inserting the 3G/4G USB modem into your Vigor 2760. Synchronization and connection to the network can take up to 1 minute. The router’s USB LED will light to indicate that the USB Modem is active. If the USB LED is not lit, remove and re-insert the modem.
3G/4G Connection Speed Connect your 3G/4G USB Modem to a PC directly to test or compare the connection speed. In addition, please refer to the manual of 3G USB Modem for LED Status to check that it’s using the right connection mode (e.g. HSDPA mode and not a slower mode). Try different positions for the modem for best signal reception (you can use a USB extension lead, max 2M). Some 3G/4G USB modems may draw a lot of current so a powered USB hub may be necessary. 4.
Factory Reset Using the Hardware Reset Button Whilst the router is running (ACT LED blinking), press the Factory Reset button and hold it for more than 5 seconds. When you see the ACT LED blinking rapidly, release the button. Then, the router will restart with the default configuration. After restoring the factory default settings, you can re-configure the settings for the router again from scratch. After a factory reset, the router’s default IP address is 192.168.1.
4.7 Getting further help If the router still does not appear to be operating correctly or you cannot get online to the Internet, please visit our web sites for further troubleshooting advice or to contact our support technicians. Users in the UK/Ireland using qualifying products should visit http://www.draytek.co.uk/support for options including email support, telephone support, knowledgebase and UK user support forums. If you are outside of the UK/Ireland, please contact your own supplier, support@draytek.
