Operation Manual

VigorBX 2000 Series User’s Guide
272
Step
Choose one of the greeting prompts and determines the
repeating times for the prompts.
Step
The IPPBX system will answer the incoming call based on the
action listed below.
- 1 Specify the prompt to notify the caller if he/she
inputs wrong key.
- 2 – Specify the prompt to notify the caller if he/she
inputs nothing for a period of time.
- 3 – The caller inputs correct key. The system will adopt
the action according to the setting configured here.
Replay greeting again when input error – Check the box to
make the system replaying the greeting again when the input
is error.
Check retry when idle timeout – Check the box to make a
retry based on the selection chosen here.
Not Used – Nothing will be done for the key.
Ring Extension - Only the extension number selected
here will ring.
Ring Hunt Group – Only the extension number within
the Hunt Group will ring.
Play Prompt and Terminate – Type system will play the
prompt first and then terminate the phone call.
Repeat Greeting – The system will repeat the greeting
over and over again.
Play Prompt - Audio file will be played automatically.
Go to menu – Go the next specified menu (of prompt).
Step
After finished the step 2, the system will process the
incoming call based on the selection specified on Overflow
Rule.