Setup guide

Further Questions?

You can find the latest news and compatibility information on our support and FAQ website:

http://www.equinux.com/support

If you need to contact equinux Technical Support

If you can’t resolve your issue with the information available on our website or in this guide and would like to contact Technical

Support through our website, please be sure to include at least the following information:

‣

The manufacturer and model and firmware revision of the VPN gateway

‣

A Technical Support Report from VPN Tracker (Help > Generate Technical Support Report)

‣

Screenshots of what you have configured on your VPN gateway, in particular all VPN settings

‣

A detailed description of the problem and the troubleshooting steps you have taken