User guide

94 A/R–Accounts Receivable CC–Credit Card CCOF–Credit Card On File CV–Customer View
3 Operations Buttons
These buttons allow quick access to commonly needed order functions.
Buttons grayed-out are not active for the selected order. Changes to
orders made from task buttons force a prompt to reprint the affected
invoice. These functions can be made to require
PINPIN
PINPIN
PIN access.
Reprint InvoiceReprint Invoice
Reprint InvoiceReprint Invoice
Reprint Invoice—Reprints the selected invoice with the word
“REPRINT” appearing on the invoice for security purposes.
Reprint TReprint T
Reprint TReprint T
Reprint T
agsags
agsags
ags—Reprints a set of previously assigned demand tags.
Note that this function is only active for demand tag printing.
VV
VV
V
oidoid
oidoid
oid—Forces the selected order to be voided, effectively closing
the order with a Void status. Order amounts are removed from sales
totals. A Void watermark appears on the order in the
VIVI
VIVI
VI only.
RedoRedo
RedoRedo
Redo—This specialized split function forces the selected order to
be reprocessed, generating a new redo invoice automatically with
an indication of the originating invoice number. There are two
pricing configuration options for a redo. The first in which the order
was previously paid and returned for additional cleaning—the redo
order will show a zero amount. The second where the order was not
paid (problem noticed at the counter prior to payment)—the redo
order will show the original amount due. The system handles both
conditions automatically. A Redo watermark is placed on the order
number in the
VIVI
VIVI
VI only. A redo of a redo is not allowed.
Make PaymentMake Payment
Make PaymentMake Payment
Make Payment—Allows a cash amount to be applied against the
selected order if there is an outstanding balance due.
Print ReceiptPrint Receipt
Print ReceiptPrint Receipt
Print Receipt—Prints a formatted receipt for the selected order.
Reassign CustomerReassign Customer
Reassign CustomerReassign Customer
Reassign CustomerAllows the selected order (if incorrectly
created) to be reassigned to the proper customer.
Locker PickupLocker Pickup
Locker PickupLocker Pickup
Locker Pickup—Flags the selected order for a 24 hour locker
pickup with indication on the
VIVI
VIVI
VI and printed invoice.
SplitSplit
SplitSplit
Split—This function allows one or more Items to be split from the
selected invoice, creating a new invoice with an indication of the
originating invoice number. A Split watermark is placed on the
order number in the
VIVI
VIVI
VI only.
VV
VV
V
isit Historisit Histor
isit Historisit Histor
isit Histor
yy
yy
y—Shows all associated orders in the Search view.
VV
VV
V
iew View V
iew View V
iew V
ideo Capturideo Captur
ideo Capturideo Captur
ideo Captur
ee
ee
e—Future function.
Reprint VReprint V
Reprint VReprint V
Reprint V
isitisit
isitisit
isit—Reprints visit ticket.
Change Promised DateChange Promised Date
Change Promised DateChange Promised Date
Change Promised Date—Activates the promised date calendar
dialog allowing for a simple visual promised date change of the
selected order.
4 Process Buttons
Cancel [Esc]Cancel [Esc]
Cancel [Esc]Cancel [Esc]
Cancel [Esc]—Exit without saving changes.
OK [F12]OK [F12]
OK [F12]OK [F12]
OK [F12]—Exit and save any changes made to the selected item.