User guide

83CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice

Order Process Steps View

Order Process Steps

This function is accessed by selecting the

HPHP

HP Order Process [7] button. Any

number of user-definable workflow process steps can be added between

the standard Quick and Pickup steps. Definable order process steps also

contain status indicators; however, they are user-definable to conform to

the desired purpose of the step.

For example, in multiple store operations a process step might be

added after Quick (which might happen at a drop store) to log orders

bound for the plant onto a delivery truck. This step could be called

Truck or Van indicating that the order is currently in transit. Workflow

steps can be as simple as a scan station marking orders passing a

particular point or as sophisticated as a predefined functional step.

SPOT contains several predefined steps to choose from:

• Central Cashiering

• Central Detailing (Mark-in)

• Assisted Order Assembly

• Route Truck Order Verification