User guide

ManualsBrandsDraper ManualsHome building and DecorSL6

58 A/R–Accounts Receivable CC–Credit Card CCOF–Credit Card On File CV–Customer View

5 Process Buttons

Process buttons are order-level functions typically needed during the

Quick process. Coupon and Comment functions are tabs in the Order View [F7]

button in the

VIVI

VI and are available as separate buttons in the Quick view

for convenience. Selecting one of these buttons displays the Order View

with the appropriate tab preselected. See the Exception Handling

chapter for more information on Item and Order Views.

•

ClearClear

Clear—Clears the current contents of the

VIVI

VI to start over.

•

LockerLocker

Locker—Specifies customer pickup from on-premises locker.

•

CouponCoupon

Coupon—Allows coupon selection for the current entry.

•

CommentComment

Comment—Allows a comment to be added to the current entry.

•

Cancel [Esc]Cancel [Esc]

Cancel [Esc]—Exits the function without completion.

•

Finish [F12]Finish [F12]

Finish [F12]—Completes the function.

CLAIM CHECK PRINTING

The result of a quick received order is usually two claim checks, one for

the customer and a store copy for the Detailer (unless intelligent invoice

splitting is active). The barcoded invoice number on the claim check

can be scanned in the

CLCL

CL view to automatically access the Detail view

with order and customer preselected. Using the printed barcode this way

eliminates the manual lookup process. The Detail invoice number is

retained from the Quick ticket. To retain the invoice number during a

manual search, the system will display a list of open Quick tickets for

selection. The suggested printer for this process is our standard thermal

printer, chosen for its unparalleled flexibility.

Support for Drive-up Windows

SPOT supports the creation of optional prebarcoded manual tickets with

perforated claim checks, printed in advance for drive-up window use.

Each preprinted ticket contains a preassigned order number and

defined areas indicating order information such as name, phone number,

starch, finish, promised date, special instructions, etc. At the customer’s

car, the clerk enters the customer name and phone number, quickly

circles dropoff order information on the ticket, then tears off the

barcoded claim check at the bottom for the customer. During the Detail

step, scanning the ticket (associated with the received garments)

automatically prompts for

CLCL

CL since the system recognizes this special

ticket as having a preassigned number only. The order is then detailed

using the contents of the ticket to indicate circled preferences. Drive-up

ticket format can be customized under configuration control.