User guide

52 A/R–Accounts Receivable CC–Credit Card CCOF–Credit Card On File CV–Customer View
Order Production Overview
Order production functions are accessed from the Home Page (
HPHP
HPHP
HP). The
HPHP
HPHP
HP also displays continually updated order production information such
as problem alerts, recent transactions, production workflow, sales
summaries, and statistical graphing. During order production, SPOT
assigns each in-process order a Status indicator, which is automatically
updated at each production step. Status indicators are used to automate
production processes as well as inform the user of order progress.
Barcodes are printed on all appropriate forms for enhanced order
management accuracy and speed.
Each order production step view contains a rendering of the actual
printed order invoice, called the Visual Invoice (
VIVI
VIVI
VI). The visual invoice
shows the mark-in detail for the selected order as well as a history of
any modification, such as a void. The printed invoice contains only
customer-pertinent information without watermarks to reduce potential
confusion caused by production order changes. Access to individual
functions can be
PINPIN
PINPIN
PIN protected by activating the built-in Security
system for increased employee traceability and accountability.
PRICING STRUCTURE
Price tables are predefined containing garment selection pricing. SPOT
contains an editor allowing initial entry and maintenance of any price
table. The editor allows the drycleaner to create customized pricing
structures that are familiar to clerks. Any number of price tables can be
created.
Different price tables can be assigned to selected customers. When a
customer is selected for order mark-in, the associated price table for
that customer is automatically selected, eliminating pricing errors.
Predefining the order pricing structure increases mark-in speed,
accuracy, and pricing consistency. Special pricing features, such as
Price & Describe and Price Later, can be made active allowing added
flexibility to the predefined pricing structure. The basic price structure
uses the following elements listed in order of use:
•
DepartmentDepartment
DepartmentDepartment
Department—The highest level of selection. Usually contains
choices such as: Drycleaning, Laundry, Household, and Leather.
•
CategoryCategory
CategoryCategory
Category—The next level of selection. For the selected department
of Drycleaning, these choices might include: Pants, Dress, Suit,
Skirt, Vest, and Ties.
•
ItemItem
ItemItem
Item—The next level of selection and where the actual garment
cleaning price is assigned. For the selected category of Dress, these
choices might include: Long, Formal, and Fancy.