User guide

41CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice
Billing GroupBilling Group
Billing GroupBilling Group
Billing Group—Definable groups allow printing in selected
batches. For example, a Billing Group could be an insurance
agency or weekly, bi-weekly, or monthly group of special customers.
Agent/ContactAgent/Contact
Agent/ContactAgent/Contact
Agent/Contact—Used for restoration work to identify the agent.
This field is visible only if Insurance is the Account Type selected.
Account #Account #
Account #Account #
Account #Enter any random alphanumeric account number or
let the system assign it by selecting the Copy From ID button.
LimitLimit
LimitLimit
LimitSets a maximum charge limit for the selected customer.
Setting this field to 0.00 allows an unlimited amount to be charged.
Billing DiscountBilling Discount
Billing DiscountBilling Discount
Billing DiscountApplies a statement discount based on the
percentage in this field for this customer only.
Counter A/R Auto EventCounter A/R Auto Event
Counter A/R Auto EventCounter A/R Auto Event
Counter A/R Auto Event—An order in production can be auto-
matically paid at any defined processing step. It is customary for a
counter order payment to occur at pickup only; however, this
dropdown establishes an alternate step at which the order is
automatically posted to
A/RA/R
A/RA/R
A/R for this customer.
Route A/R Auto EventRoute A/R Auto Event
Route A/R Auto EventRoute A/R Auto Event
Route A/R Auto Event—This is the same function as described
above, but for route delivery customers.
Payment PrecedencePayment Precedence
Payment PrecedencePayment Precedence
Payment Precedence—If automatic
A/RA/R
A/RA/R
A/R and
CCOFCCOF
CCOFCCOF
CCOF are both
defined for use at order pickup, this dropdown determines which
one applies first by default (see Accounts Receivable section,
Customer A/R Setup for additional information).
Account ActiveAccount Active
Account ActiveAccount Active
Account Active—Uncheck this box to restrict charging new orders
on account (does not remove account history or amounts due).
Print StatementPrint Statement
Print StatementPrint Statement
Print Statement—Uncheck this box if a statement is not to be
printed for this customer.
Print InvoicePrint Invoice
Print InvoicePrint Invoice
Print Invoice—Check this box if all related invoices are to be
printed along with the statement.
Assess Late ChargeAssess Late Charge
Assess Late ChargeAssess Late Charge
Assess Late Charge—Adds a flat late fee to statement amounts
paid late (based on
A/RA/R
A/RA/R
A/R billing group configuration settings).
Assess InterestAssess Interest
Assess InterestAssess Interest
Assess Interest—Adds interest to statement amounts paid late
(based on
A/RA/R
A/RA/R
A/R billing group configuration settings).
2 Credit Card Settings
PrimarPrimar
PrimarPrimar
Primar
y Cry Cr
y Cry Cr
y Cr
edit Caredit Car
edit Caredit Car
edit Car
dd
dd
d—Type or swipe a credit card number into this
field for Credit Card On File (
CCOFCCOF
CCOFCCOF
CCOF) storage. Once entered, only
clerks with the required security rights can view the entire
CCCC
CCCC
CC
number, all others are restricted to the last four digits only. Credit
card numbers are automatically encrypted when saved.
UsageUsage
UsageUsage
Usage—Determines how
CCCC
CCCC
CC payment will be applied during an
order pickup session. There are three options: Never–disable card
use, Prompt–prompt user for
CCOFCCOF
CCOFCCOF
CCOF or swipe other
CCCC
CCCC
CC, and
Automatic–apply the
CCOFCCOF
CCOFCCOF
CCOF automatically.