User guide

32 A/R–Accounts Receivable CC–Credit Card CCOF–Credit Card On File CV–Customer View
1.
HPHP
HPHP
HP
2.
PINPIN
PINPIN
PIN
3.
CLCL
CLCL
CL
4. Order Pickup
Sequence of Events
Navigating around SPOT is easy. Depending on the operational function
selected and
PINPIN
PINPIN
PIN security configuration, certain intermediate choices
might appear. Almost always, a function is selected from the
HPHP
HPHP
HP. As an
example, consider how an order is handled during the order Pickup
process using the following sequence of events with security enabled:
11
11
1 From the
HPHP
HPHP
HP, select Pickup [4]
22
22
2 Enter
PINPIN
PINPIN
PIN, select Enter
33
33
3
CLCL
CLCL
CL by name, phone, or scan claim check
44
44
4 Proceed with the order Pickup process
55
55
5 Return to
HPHP
HPHP
HP is automatic
There are two additional, but necessary, steps needed to get to the order
Pickup function: selecting a
PINPIN
PINPIN
PIN, then selecting the customer picking
up orders. The customer lookup process is described in greater detail in
the next chapter. This process is illustrated better with actual process
step views: