User guide

25CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice

Visual Invoice

Not only does the Visual Invoice (

VIVI

VI) provide a view of order content

and customer status, but it acts as a standard access point to commonly

used functions such as the Customer View (

CVCV

CV), order/item content

editing, order history, and Heat Seal Label (HSL) item lookup. For

example, a customer phone number change made during order pickup is

simply a matter of pressing the Customer button on the

VIVI

VI, making the

phone number change, and continuing with the pickup.

The

VIVI

VI is available on many SPOT views such as Quick, Detail,

Rack, Pickup, Quote, Merchandise, Process Steps, Search, Physical

Inventory, etc. It shows all current and past order modifications as well

as adjustments annotated with watermark identifiers for long-term

history. Printed (or reprinted) paper invoice copies contain only neces-

sary information, avoiding customer confusion. For example, an item

voided from an order will contain the watermark “VOID” in red,

indicated only on the

VIVI

VI and not on the printed receipt.

The

VIVI

VI is an integral part of SPOT and always looks the same, with

the same physical and visual elements. This adds consistency to use,

greatly minimizing learning time.

Visual Invoice