User guide

20 A/R–Accounts Receivable CC–Credit Card CCOF–Credit Card On File CV–Customer View
7 Alerts Display
Alerts provide continual automatic problem notification by way of an
annotated alert button. When a problem occurs, an alert button displays
the problem along with the magnitude of the problem. Pressing an alert
button displays the Search view (described in a later chapter) listing all
affected orders. For example, when an alert button indicates that several
orders are Overdue Orders as promised, pressing the alert button
displays this list of orders.
Alerts are script-based with new alerts planned for future releases.
In addition, alerts can have defined color coded limits. For example, an
alert might be set to provide a green indication (acceptable condition)
until the count reaches 25 or larger then turn red (a warning condition).
Alerts are automatically updated every 5 minutes.
•
MM
MM
M
oo
oo
o
re Alerts Buttonre Alerts Button
re Alerts Buttonre Alerts Button
re Alerts Button—When active, this button indicates that more
alerts exist. When pressed, the next group of alerts are displayed.
•
RefresRefres
RefresRefres
Refres
hh
hh
h
Button Button
Button Button
Button—Press to update Alerts and Production Commit-
ment status prior to the automatic update.
8 Production Commitment Display
The view shows the number of pieces committed to by department for
the current day plus three additional days of future production. Each
order received, either by Quick or Detail, affects the piece totals
displayed.
•
PP
PP
P
ii
ii
i
eces Not Ready Buttoneces Not Ready Button
eces Not Ready Buttoneces Not Ready Button
eces Not Ready Button—Shows pieces not racked.
•
AA
AA
A
ll
ll
l
l Pieces Buttonl Pieces Button
l Pieces Buttonl Pieces Button
l Pieces Button—Shows all garments, including those racked.
•
VV
VV
V
ieie
ieie
ie
ww
ww
w
Detail Button Detail Button
Detail Button Detail Button
Detail Button—Highlight a piece count cell and press to
display the Search view with all affected orders listed.
TRANSACTIONS VIEW
Used to aid in rapid order access for customer assistance, this view lists
the 25 most recent order transactions occurring across all workstations
at the site. Recent transactions include production oriented steps where
the customer is typically present, such as Quick, Detail, and Pickup
(sold). Orders from the Rack process are not displayed in this list. The
list is color coded by order status for easy recognition:
•
Receive (Quick, Detail)Receive (Quick, Detail)
Receive (Quick, Detail)Receive (Quick, Detail)
Receive (Quick, Detail)—Black
•
Pickup (Sold)Pickup (Sold)
Pickup (Sold)Pickup (Sold)
Pickup (Sold)—Blue