User guide

ManualsBrandsDraper ManualsHome building and DecorSL6

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141CL–Customer Lookup HP–Home Page PIN–Personal Identification Number VI–Visual Invoice

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Default to CC, use Account on CC declineDefault to CC, use Account on CC decline

Default to CC, use Account on CC decline—Automatically

selects the order Pickup

CCCC

CC tender button for payment assuming

the card is valid. If declined, the order pickup amount is posted to

A/RA/R

A/R after a prompt to the clerk indicating the problem. The system

also allows an alternate

CCCC

CC to be entered via the Magnetic Swipe

Reader (MSR) in an attempt to resolve the declined card.

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Default to Account, use CC to pay total balanceDefault to Account, use CC to pay total balance

Default to Account, use CC to pay total balance—Automatically

selects the order Pickup

A/RA/R

A/R tender button for payment posting to a

charge account. If the automatic

CCOFCCOF

CCOF payments option is used,

CCOFCCOF

CCOF will be used to pay the total statement balance.

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Default to Account, use CC to pay overdue balanceDefault to Account, use CC to pay overdue balance

Default to Account, use CC to pay overdue balance—Automati-

cally selects the order Pickup

A/RA/R

A/R tender button for payment

posting to a charge account. If the automatic

CCOFCCOF

CCOF payments

option is used,

CCOFCCOF

CCOF will be used to pay only overdue statement

balances (invoices open for 30 days or more).

A/R POSTING EVENTS

SPOT provides an efficient method for automatically posting

A/RA/R

A/R

payments at any order processing step, called an Event.

A/RA/R

A/R events can

be assigned to a counter or route customer. Note that the use of these

settings are only applicable if customer events differ from the preset

store events. The following two dropdowns provide this ability.

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Counter A/R Auto EventCounter A/R Auto Event

Counter A/R Auto Event—This is a counter customer event. It is

customary for counter orders to be paid at pickup only; however,

this dropdown is used to establish the step at which a counter order

is automatically posted to

A/RA/R

A/R (Dropoff, Rack, or Pickup).

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Route A/R Auto EventRoute A/R Auto Event

Route A/R Auto Event—This is a route customer event. Normally,

route orders are paid for by

A/RA/R

A/R or

CCOFCCOF

CCOF after delivery; however,

this dropdown is used to establish the step at which a route order is

automatically posted to

A/RA/R

A/R (Dropoff, Rack, or Pickup).

Posting Orders at Pickup

Order posting process is automatic at order Pickup. If a customer is

established as a house account, it is assumed that the majority of order

pickups will be on account. For this reason, during the order pickup

process, the total amount due is automatically shown in the tender field

next to the

A/RA/R

A/R tender button in preparation for order completion.

Pressing the Finish [F12] button closes and posts selected order amounts to

account. Pressing the Clear All button prior to the Finish [F12] button clears

all tender types and amounts (including the automatically selected

A/RA/R

A/R

tender) allowing any other tender to be selected as an alternative.